Jobs in Kitchener%2C ontario%2C ca
Last updated: 7 days ago
Regional Omni Channel Retail Manager - Apparel - Ladieswear
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SonovaKitchener (ON), CanadaRegional Omni Channel Retail Manager - Apparel - Ladieswear
JRoss RecruitersOntario, KITCHENER30+ days ago
Salary
CAD88000 yearlyJob type
- Permanent
Job descriptionIdentify opportunities for new store locations and drive the implementation of the Shopify POS system to enhance customer experience. Partner cross-functionally to create relevant content and in-store experiences that support Inspired Style’s seasonal campaigns and initiatives. Lead and mentor a team of 30 employees, fostering a culture of independence and entrepreneurship. Responsible for the recruitment, hiring, and onboarding of store leaders that reflect Inspired Style’s culture and values. Develop and implement effective merchandising strategies to optimize product displays, enhance customer experience, and drive sales. Ensure each store leader’s accountability for the customer experience in the store they lead through hiring right, training right, and promoting ongoing development and retention of their store team members. Support leaders relative to their development needs and business performance. Oversee a total revenue of $3 million, working to improve the profitability of all locations. Ensure the appropriate deployment of store labour and monitor labour relative to revenue, making timely adjustments as necessary. Conduct regular reviews of store schedules and make recommendations to optimize schedules to support achieving targets. Accountable for all aspects of the in-store experience, ensuring a consistent experience that reflects the Inspired Style brand and values. Responsible for bringing the ‘voice of the customer’ into daily operations and representing their point of view at every touchpoint. Monitor and act to ensure retail stores are customer-ready at all times and initiate process improvements to create ease and remove obstacles to store function. Develop and implement merchandising strategies that optimize product displays and enhance the customer experience. Support store openings and closings, ensuring merchandising standards and expectations are met. Manage retail revenue to budget and metric performance to target. Oversee profit and loss management by store location, ensuring financial targets are met. Ensure the appropriate deployment of store labour, managing labour costs within defined allowances. Entrepreneurial Mindset : Proven ability to work independently, take initiative, and drive business improvements without constant guidance. Retail Expertise : Experience in managing retail operations, preferably in a multi-store environment. Technical Skills : Proficiency with Shopify and POS systems implementation. Leadership Abilities : Strong leadership and team management skills, with a focus on developing a motivated and efficient team. Adaptability : Ability to thrive in a dynamic, fast-paced environment with a small budget and limited resources. Merchandising Skills : Strong background in merchandising, with the ability to create visually appealing displays and optimize product placement to increase sales. Minimum of 5 years of experience in retail management or a similar role. Strong understanding of retail operations, eCommerce, and POS systems. Demonstrated business acumen and previous experience in driving key retail KPI’s and store performance. Proven experience in ensuring high customer and team member satisfaction to drive sales growth and manage store profitability. Strong team player with creativity and leadership skills. Self-motivated, organized, detail-oriented individual who can multi-task and meet dynamic timelines. Valid Class 5 driver’s license and able to provide own transportation when visiting stores. Proficiency with Shopify and POS systems implementation.
Description
Operational Oversight :
- Manage the operations of five retail stores and a new eCommerce site, ensuring optimal performance and profitability.
- Support store leaders in all aspects of their role responsibilities to ensure smooth and efficient store operations, while safeguarding Inspired Style’s financial assets.
- Conduct regular store visits to monitor and support all aspects of customer and team experience and store operations.
Business Development :
Team Leadership :
Revenue Management :
Customer Experience :
Merchandising :
Financial Responsibility :
Requirements
Requirements :
Qualifications :