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Northern Reflections is looking for a Shift Leader to join our store team. The Shift Leader assists management with the opening and closing of the store. They are responsible for all aspects of the store during their time in charge, which will include achieving store sales results, providing on-the-floor coaching to the sales team, and maintaining visual standards. They will focus on customer service and will be accountable for both personal and store productivity results against Northern’s productivity standards.

Job Duties :

• Assist the Store Management Team in delivering store sales budgets, daily, weekly, and year to date.
• Meet or exceed daily personal sales goals and key performance indicators (KPIs).
• Use Fundamental Selling Skills to provide an outstanding customer experience.
• Deliver Customer Service standards ensuring an excellent customer experience is provided at all times.
• Maintain store operations standards by ensuring timely processes with opening and closing, markdowns, and point of sale transactions.
• Promote Campaign Goals.
• Sell Northern as a brand by using all product knowledge and the Northern name.
• Effectively coach and provide feedback to all Store Associates on personal productivity measures.
• Process Customer purchases quickly and accurately at the cash register.
• Demonstrate open, respectful, and courteous communication.
• Perform other duties as assigned.
• Follow Company directives and initiatives and work in a safe and secure manner.
• Assist in store visual layouts and maintain visual standards.
• Assist in the preparation of products.
• Perform various tasks to ensure a neat, clean, and well-presented store.

Requirements :

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