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Writer • north bay on
Dispatcher
National ExpressNorth Bay, Ontario, CanadaMarketing Communications Writer
J.L. Richards & Associates LimitedNorth Bay, CAJPC -1460 - Technical Writer
ITS GlobalOntario- Renfrew, ON (from $ 59,723 to $ 203,593 year)
- Newmarket, ON (from $ 112,667 to $ 148,200 year)
- Otterburn Park, QC (from $ 48,719 to $ 145,501 year)
- Campbell River, BC (from $ 48,439 to $ 135,516 year)
- Blind River, ON (from $ 48,439 to $ 135,516 year)
- Powell River, BC (from $ 48,439 to $ 135,516 year)
- Collingwood, ON (from $ 50,000 to $ 131,167 year)
- Kenora, ON (from $ 46,800 to $ 126,280 year)
- Salmon Arm, BC (from $ 73,328 to $ 122,226 year)
- Cobourg, ON (from $ 56,550 to $ 121,955 year)
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Dispatcher
National ExpressNorth Bay, Ontario, Canada- Full-time
- Part-time
Stock Transportation is an Equal Opportunity Employer
National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values including sexual exploitation and abuse harassment abuse of authority and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.
For more information please visit or
Key Words : Dispatch Dispatcher Bus Dispatcher Truck Dispatcher Delivery Dispatcher Transportation Dispatcher Public Safety Dispatcher Emergency Dispatcher Radio Dispatcher Station Dispatcher Router Route Writer Route Planner Trip Planner Transportation Route Planner School Bus Transportation Student Transportation Passenger Transportation Public Transportation Transit CMF 88 88M 88N 88Z
Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2 8 00 school buses and serves 35 school districts throughout Ontario Nova Scotia and Alberta. Our corporate office located in Markham ON houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group a global leader in transportation we are continually focused on delivering our service promise : Getting students to school safely on time and ready to learn.
A DIVISION OF NATIONAL EXPRESS LLC
National Express LLC (NELLC) is the North American subsidiary of National Express Group PLC one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety quality transportation outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22500 school buses serves more than 550 school districts in 31 states and three provinces and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLCs corporate headquarters located in Lisle Illinois houses the administrative and corporate support functions for the organization. Our 290 local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
Responsibilities :
- Directs and monitors daily assignments; schedules drivers bus assistants and assigns vehicles to ensure daily coverage of all routes field trips and charter work.
- Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
- Communicates all relevant details of driving assignments to drivers to ensure proper execution.
- Assist drivers with routing directions and directs them to perform special services when required.
- Recommends appropriate disciplinary action up to and including suspensions and / or discharge for part-time staff for violations of company policies.
- Responds to emergency calls facilitates emergency response network coordinates mechanical service repair and assigns replacement buses and drivers when there is a problem on a route.
- Notifies District and CSC personnel of all changes in route assignments emergency situations accidents breakdowns or any other event that will disrupt service.
- Maintains route documentation and records (relevant contract requirements school information student data route changes relevant maps vehicle details bus assignments driver details) for the purpose of providing accurate and reliable information to customers and complies with school board and province requirements.
- Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
- Maintains high compliance to dispatch standard operating procedures.
- Handles customer concerns and requests for information in an expeditious and professional manner.
- Escalates unresolved issues to management as appropriate.
- Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
Key Skills
Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette
Employment Type : Full-Time
Experience : years
Vacancy : 1