Waste management • london on
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Only ONE submission per candidate.If you have applied for this position previously, please do not reapply.Universal Staffing is currently hiring DZ Recycling Drivers for London.Whether you’re a new... Show more
Do you have a keen eye for detail? Do you take pride in achieving results? Are you looking for a career at a fast growing and innovative company?.If so, we're Commercial Cleaning Services and we'd ... Show more
For more than a century, Electrozad has been Ontario’s trusted electrical distributor—delivering reliable products, services and solutions for commercial, industrial, and contractor applications.Ce... Show more
London Hydro is seeking an experienced, innovative, and strategic Cyber Security Manager to fill a vacancy within its Information Technology team.Reporting to the Vice President, Information Techno... Show more
As the Associate Boutique Manager, you will lead the team to:.To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.To create an optimal balance of... Show more
Independent Interior Demolition Subcontractor – Multi‑Residential Renovations Location: London, ON (and surrounding area) Position Type: Independent Contractor / Project‑Based Ove... Show more
We are seeking an energetic and highly motivated Sales Representative in the.Reporting to the Independent Business Account Executive, the right candidate is strategic, analytical and a hands-on hun... Show more
Toromont Cat is looking for a Shop Helper to join our team! This position is responsible for supporting our branch site location with the work flow by keeping all shop areas organized and safe in o... Show more
Health, Safety & Environment Manager.Compensation: $100,000-$130,000 (based on experience).We have partnered with a well-established heavy civil contractor recognized for delivering complex in... Show more
Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more
If you’re looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills.For a university/college student, the real-world profes... Show more
Vice President of Account Management About the Company Innovative SaaS company providing an AI-powered & cloud-based predictive analytics solution Industry Computer Software Type Privately Held... Show more
Dessert Holdings is the leading premium dessert company in the world.We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients.With a rich h... Show more
AFIMAC Canada is seeking experienced Project Co-ordinators for upcoming assignments in Ontario related to labour disruptions, organized protests and man made crisis/disasters.This position will req... Show more
The Field Supervisor - Existing Inatallations (Service Leader) identifies opportunities through key customer contacts and industry information.The Service Leader locates sources for sale of company... Show more
Nuclear Medicine Technologist – Full -Time.Saint Alphonsus Health System is seeking a.Perform dynamic, static, SPECT, and SPECT-CT imaging procedures.Ensure image quality and safety in accordance w... Show more
Canacre’s core services focus on leadership in Environment and Land services throughout the project lifecycle.At Canacre, we emphasize continuous development and growth.Our commitment to inve... Show more
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double™ coffees, Donuts and Timbit... Show more
The Manager, Practice Enablement for the Southwest Ontario region, is a leadership role that has ownership for enabling RBC Philips, Hager & North Investment Counsel (PH&N IC) teams to deliver an e... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
