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Warranty administrator Jobs in Vancouver, BC

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Warranty administrator • vancouver bc

Last updated: 2 days ago
  • Promoted
Warranty Customer Service Representative

Warranty Customer Service Representative

True MechanicalBurnaby, BC, Canada
Full-time
We are seeking a motivated individual to join our team as aWarranty Customer Service Representative.This role requires strong customer service and organizational skills, making it ideal for a mid-l...Show moreLast updated: 30+ days ago
Network Administrator

Network Administrator

Robert HalfVancouver, BC, CA
Full-time +1
Quick Apply
This is a Network Administrator role with a well-established IT Services company in downtown Vancouver.In this role, you’ll play an important role as part of the network administration team, and yo...Show moreLast updated: 30+ days ago
Office Administrator

Office Administrator

Berni Mick IrelandVancouver, British Columbia, Canada
Full-time
Were on the lookout for an individual with a sharp mind excellent problem-solving skills and critical-thinking abilities. A leader who has extensive experience as an Office Administrator and is look...Show moreLast updated: 25 days ago
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Transition Administrator

Transition Administrator

Raymond James FinancialVancouver, Metro Vancouver Regional District, CA
Full-time
Job Description - Transition Administrator (2500561).Transition Administrator - 2500561.Canada’s leading independent investment dealers offering high quality investment products and services to Can...Show moreLast updated: 30+ days ago
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Sales Administrator

Sales Administrator

TMG IndustrialRichmond, Metro Vancouver Regional District, CA
Full-time
TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories— including outdoor storage structures, machinery attachments, shop equipment, ...Show moreLast updated: 4 days ago
Tire Warranty Bilingual Technical Product Specialist

Tire Warranty Bilingual Technical Product Specialist

ContinentalVancouver, British Columbia, Canada
Full-time
An active role in the Canadian market supporting product complaints fleet concerns technical support to sales.Respond to technical issues and follow new production tires for market acceptance.Work ...Show moreLast updated: 30+ days ago
Automotive Specialist

Automotive Specialist

Quantum Management ServicesVancouver
Permanent
K to $77K (based on experience).Full benefits 100% paid from the first day!.Join a Canadian Top Employer as an.This opportunity is offering a competitive base salary plus bonus, full benefits from ...Show moreLast updated: 9 days ago
Contracts Administrator

Contracts Administrator

Broadway Subway Project CorporationVancouver, BC, Canada
Full-time
The Broadway Subway Project Corporation (BSPC) is an Acciona-Ghella general partnership to deliver a 5.Millennium Line, from VCC-Clark Station to Broadway and Arbutus. Once complete, it will provide...Show moreLast updated: 8 days ago
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office administrator

office administrator

MARINA BAY ACADEMY LTDWest Vancouver, Metro Vancouver Regional District, CA
Full-time +1
To be negotiated) / 32 hours per week.Terms of employment Permanent employment Full time.Overtime required, Early morning, Morning, Day, Flexible hours, To be determined, Overtime available.Other t...Show moreLast updated: 2 days ago
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Production Administrator

Production Administrator

Food Process Solutions CorporationRichmond, Metro Vancouver Regional District, CA
Full-time
The Production Administrator supports the efficient operation of production plants by managing administrative tasks, coordinating maintenance schedules, and maintaining accurate records.This role e...Show moreLast updated: 30+ days ago
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Procurement Administrator

Procurement Administrator

Snc-LavalinVancouver, Metro Vancouver Regional District, CA
Full-time
Kingswaytime type : Full timeposted on : Posted Yesterdayjob requisition id : R-142392### • •Job Description • •## • •Overview • •AtkinsRéalis is hiring a hiring a • •Procurement Administrator • • to sup...Show moreLast updated: 17 days ago
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Global Customer Support Lead – Tech, Training & Warranty

Global Customer Support Lead – Tech, Training & Warranty

Delta-Q TechnologiesVancouver, Metro Vancouver Regional District, CA
Full-time
An established industry player is seeking a Customer Support Manager to lead post-sale technical support services.This role is crucial for ensuring customer satisfaction and involves building stron...Show moreLast updated: 22 days ago
  • Promoted
Project Administrator

Project Administrator

FortinetBurnaby, Metro Vancouver Regional District, CA
Full-time
In this role, you will work directly with Fortinet's MIS Project Management Team for IT Deployments.You will be responsible for assisting Project Managers with conducting finance and legal reviews,...Show moreLast updated: 4 days ago
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Accounting Administrator

Accounting Administrator

Moving2Canada.comVancouver, Metro Vancouver Regional District, CA
Full-time
Excellent opportunity for an accounting professional with around 2 years of accounting-related work experience and relevant post‑secondary education. We are looking for people who are detail‑oriente...Show moreLast updated: 29 days ago
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Transfers Administrator

Transfers Administrator

Aviso WealthVancouver, BC, Canada
Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians.As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, a...Show moreLast updated: 21 days ago
  • Promoted
Sales Administrator

Sales Administrator

Clarius Mobile HealthVancouver, Metro Vancouver Regional District, CA
Full-time
Sales AdministratorVancouver • Full-time • Associate#### About The Position • •A Career at Clarius • •Today, as many as 25 million medical professionals globally don’t have access to medical imaging, w...Show moreLast updated: 21 days ago
Administrator

Administrator

CB CanadaBurnaby, British Columbia, Canada
Full-time
Calling all Administrators! Multiple roles available : full time, contract, permanent, wages $20 / hour +.Agilus is recruiting for many Administrators in the administrative industry in Burnaby, Britis...Show moreLast updated: 30+ days ago
Administrator

Administrator

Az-Zahraa Islamic AcademyRichmond, British Columbia, Canada
Full-time
CONFIDENCE & SOCIAL SKILLS.Az-Zahraa Islamic Academy Richmond BC.Az-Zahraa Islamic Academy a thriving independent school is seeking a School Administrator to join our dedicated team.The ideal ...Show moreLast updated: 30+ days ago
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Mortgage Administrator

Mortgage Administrator

BGO groupVancouver, Metro Vancouver Regional District, CA
Full-time
BGO is a leading, global real estate investment management advisor, real estate lender, and a globally recognized provider of real estate services. BGO serves the interests of more than 750 institut...Show moreLast updated: 30+ days ago
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Warranty Customer Service Representative

Warranty Customer Service Representative

True MechanicalBurnaby, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $60K

We are seeking a motivated individual to join our team as aWarranty Customer Service Representative. This role requires strong customer service and organizational skills, making it ideal for a mid-level candidate with a sharp mind and attention to detail.

The Warranty CSR role provides frontline coordination for warranty requests. They manage scheduling of warranty requests & active warranty site day-to-day communications, ensuring technicians are equipped with the right information and resources for success.

Company Description :

True Mechanical is one of BCs largest full-service, self-performing mechanical contractors. We specialize in designing and installing plumbing and HVAC mechanical systems of varying complexities for commercial, residential, institutional, industrial and retrofit projects.

We are people-centric and value-based, and we believe in creating a positive and supportive environment where diverse people can come together to thrive. At True Mechanical, we believe that transparency is key and that clear information is vital to building relationships as much as it is to the systems we install. We encourage our team members to provide their input on what can make us better so we can, in turn, help them be the best they can be in our trade.

Why Work for True Mechanical?

Compensation and Benefits :

  • We are proud to provide competitive and comprehensive compensation to our team.
  • 100% employer-paid extended health care, training allowances, employee perks & RRSP contributions.
  • We believe compensation should come in more forms than a pay-check : team-bonding events, company merch, employee appreciation lunches, bi-annual industry events, sports games, and leadership & development training.

Our top benefits include :

  • Dental 100% coverage on basic services
  • Prescription Drug coverage
  • Mental health supports, including Registered Clinical Counsellors, Psychologists, Clinical Counsellors, Psychoanalysts, Social Workers and Psychotherapist
  • Massage therapists
  • Speech therapists
  • Physiotherapists
  • Naturopaths
  • Acupuncturists
  • Chiropractors
  • Podiatrists or chiropodists
  • Emergency Travel Assistance
  • As a full-time employee, you participate in the following programs through a monthly payroll deduction. You are eligible for these benefits as long as you are employed with us.

  • Accidental Death & Dismemberment and Life insurance up to $350,000 up to age 65; then up to $175,000 up to age 70.
  • Life insurance for your spouse $10,000 and $5,000 for each child up to your 70th birthday.

  • Short-Term Disability up to $700 per week for a maximum of 26 weeks
  • Long-Term Disability up to $6,000 per month up to age 65.
  • ROLES & RESPONSIBILITIES

  • Warranty Service Request Dispatch
  • Receive and log all warranty requests received by e-mail or by phone including requests for Lower Mainland, Interior, and Kootenay divisions of TRUE Mechanical

  • Transfer non-warranty client phone requests to Service Coordination Team
  • Contact occupants of active warranty sites to confirm details and schedule appointments.
  • Contact TRUE subcontractors as per Construction Handover Sheets, for reported warranty requests completed by other trades under TRUE mechanical contracts, for active warranty site projects with support form Aftercare & Warranty Admin Manager.
  • Input and track all warranty jobs in BuildOps software, providing updates to requesting parties.
  • Technician Support & Coordination
  • Ensure technicians have complete site details, including access requirements and customer notes.

  • Coordinate with the Warranty Projects Manager on technical needs, manpower allocation, and required tools / materials.
  • Track technician schedules to minimize conflicts and ensure efficient routing.
  • Review Warranty job visit flags daily, clearing, or escalating to Warranty Projects Manager or Aftercare Admin Manager)
  • Administrative Support
  • Maintain current warranty service records in BuildOps.

  • Communicate with Projects Manager and Aftercare Admin Manager on job status and closures.
  • Support accurate documentation of materials used and minimize supplier returns.
  • Qualifications & Skills

  • 2 years + experience in customer service and / or dispatch roles
  • Strong problem-solving and critical-thinking abilities.
  • Proficiency in Microsoft Office Suite.
  • Excellent organizational and time management skills.
  • High attention to detail and accuracy.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Willingness to learn and grow within the company.