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Vp of engineering • waterloo on
Field Clinical Specialist - Critical Care
Edwards LifesciencesCanada, Ontario,- Promoted
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Edwards LifesciencesCanada, Ontario,- Full-time
For over 50 years, the Critical Care business within Edwards Lifesciences (NYSE : EW) has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we’re committed to creating a world where every patient who be monitored be monitored with smart technology.
With this impactful vision in mind, we are now embarking on becoming an independent business from Edwards, a process that we currently expect to be completed by January 2025.
As Critical Care transitions to an independent company, we will continue to benefit from the expertise and experience of 4,000+ dedicated global employees, a vibrant innovation engine with strong investment in our future pipeline, and strong sales growth and profitability. We are well-positioned to build upon our category leadership as we continue to launch new solutions powered by A.I. to clinicians, and expand into new care settings.
So, if you're a dynamic and passionate person who is eager to contribute to an innovative, industry-leading advanced monitoring company we invite you to explore our career opportunities. Those who choose to join us will be part of a ‘once-in-a-lifetime’ journey to improve the quality of care and outcomes for millions of patients around the world.
For further detail on the spin-off from Edwards Lifesciences, please consult this 2023 Investor Conference Presentation, .
The Field Clinical Specialist develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.
Key Responsibilities :
- Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs
- Interact with KOL and proctors
- Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
- Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
- Business Intelligence
- Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and / or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
- Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
- Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
- Responsible for upselling in key strategic accounts working in conjunction with Business Managers
- Validate software and hardware updates in the field as applicable
- Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences
- Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
- Other incidental duties
Education and Experience :
3 years of experience
Bachelor's Degree in related field
Training experience in clinical / technical environment preferred
Additional Skills :