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Last updated: 11 days ago

Superintendent - Information Technology (IT)

Kap Paper IncKapuskasing, Ontario, Canada
CA$90,000.00 yearly
Full-time
Quick Apply

Language: English (spoken and written) and French is an asset.Education: Degree in Information Technology, Computer Science, or a related field.Experience: 5 – 7 years experience in IT with at leas... Show more

Real Estate Sales Representative

Royal LePage Real EstateKapuskasing, Ontario, Canada
CA$50,000.00 yearly
Full-time

Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ... Show more

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Superintendent - Information Technology (IT)

Superintendent - Information Technology (IT)

Kap Paper IncKapuskasing, Ontario, Canada
11 days ago
Salary
CA$90,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description
Requirements:
  • Language: English (spoken and written) and French is an asset.
  • Education: Degree in Information Technology, Computer Science, or a related field.
  • Master’s degree is an asset.
  • Experience: 5 – 7 years experience in IT with at least 3 in a leadership role.
  • Strong understanding in change management, cybersecurity, and audit practices.
  • Strong leadership skills and team management skills.
  • Proficiency in project management software, IT service management tools, and productivity suites.

Key Responsibilities:Leadership & Team Management:
  • Supervise direct reports, providing guidance and support for daily operations.
  • Foster a positive, collaborative work environment, ensuring the team meets performance goals.
IT Systems & Applications Management:
  • Manage critical production systems, including PI, Proficy, Elixir to ensure they are functioning optimally.
  • Oversee the mill’s domain, applications, and all related IT systems to ensure proper integration and continuous availability.
  • Administer licenses for various software and ensure compliance with licensing agreements.
  • Collaborate with and support 3rd party groups aligned with business functions such as SAP and Empath.
Cloud & Network Administration:
  • Administer and manage Azure cloud infrastructure, ensuring availability and cost optimization of cloud resources.
  • Oversee subscriptions to various IT services and tools used by the mill to ensure proper utilization and cost control.
  • Manage virtual machine (VM) environments, ensuring resource allocation and system performance align with operational needs.
  • Assist and monitor the mill’s network infrastructure to ensure security, stability, and performance.
Process Control Systems & Development:
  • Oversee the implementation and management of the mill’s process control systems, such as PI and Proficy, ensuring accurate data collection, analysis, and reporting.
  • Collaborate with production teams to develop and refine custom solutions and improvements to control systems.
  • Identify opportunities for optimization and automation in manufacturing processes, leveraging technology to enhance productivity and reduce downtime.
Support & Maintenance:
  • Provide ongoing support for the IT environment, troubleshooting technical issues and working with external vendors as necessary.
  • Conduct system upgrades, patching, and regular maintenance to keep systems up to date and secure.
Security & Compliance:
  • Ensure the network and systems are protected against cyber threats by implementing security measures, conducting audits, and ensuring compliance with industry standards.
  • Maintain regular backups of critical systems and data to ensure business continuity in the event of an outage or disaster.
Collaboration & Communication:
  • Liaise with senior management and other departments to identify IT needs and ensure alignment with business objectives.
  • Provide regular reports on system performance, incident resolution, and project progress to leadership.
Project Planning & Implementation:
  • Lead and manage IT-related projects, including planning, execution, and delivery. Ensure that projects are completed on time, within scope, and within budget.
  • Collaborate with cross-functional teams to gather requirements, define project goals, and establish timelines.
  • Monitor project progress, resolve issues as they arise, and provide updates to leadership.
  • Ensure projects are aligned with the organization’s strategic objectives and business priorities.
Audit and SOX Compliance:
  • Ensure compliance with SOX (Sarbanes-Oxley) controls by following relevant auditing and reporting requirements.
  • Work closely with internal and external auditors to provide necessary documentation and ensure that controls are properly implemented and adhered to.
  • Implement and maintain policies and procedures to ensure compliance with all regulatory and industry standards, particularly in relation to data security and IT governance.
Budget Management:
  • Maintain and manage the IT department’s budget, ensuring that expenditures align with the organization’s financial goals.
  • Review and forecast IT-related costs, making recommendations for cost-saving initiatives without compromising service quality.
  • Collaborate with senior management to prepare budget proposals for IT projects and services, ensuring that the budget meets business needs while remaining cost-effective.
Help Desk Ticketing & Incident Management:
  • Oversee the help desk ticketing system, ensuring that all IT-related support requests are logged, prioritized, and resolved in a timely and efficient manner.
  • Manage and monitor ticketing workflows to ensure incidents and service requests are handled according to established service level agreements (SLAs).
  • Provide oversight and continuous improvement of the ticketing process, ensuring high levels of customer satisfaction across all internal stakeholders.
  • Ensure proper documentation and follow-up on recurring issues to facilitate long-term solutions and system improvements.
Commitment:
  • Comply with all health, safety, and environmental standards, as well as applicable regulations and laws.

Please send your resume and cover letter to: careers@kappaper.ca Please include the job title in the subject line of your email. We thank all who apply but will only be contacting those selected for an interview. Kap Paper Inc is an equal opportunity employer. We value diversity and provide accommodations under AODA.