Remote Virtual assistant Jobs in Sherbrooke, QC
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Virtual assistant • sherbrooke qc
Last updated: 15 hours ago
Support department, you will be the first point of contact to serve assigned clients’ technical support needs.You shall act as the liaison between the clients and the internal teams (programmers, m...Show moreLast updated: 15 hours ago
The Canadian IT company, certified Remarkable Employer, with employee well-being at the heart of our growth.We are renowned experts in cloud computing, IT datacentre infrastructure solutions and 24...Show moreLast updated: 9 days ago
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
Poste : Producteur(rice) sénior(e).Le producteur(rice) sénior(e) chez.Ghostpunch Games) a la responsabilité globale de l'organisation, de la planification, de la qualité du calendrier et du budget d...Show moreLast updated: 8 days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
Big Fish Games is the home of some of the biggest hit mobile casual games including EverMerge, Gummy Drop!, Cooking Craze, Fairway Solitaire, and many more.
We are curious and constantly seek improv...Show moreLast updated: 30+ days ago
As a Sales Executive you will promote nursing curriculum materials and electronic products to nursing health professional and higher education institutions.
You will utilize solution based selling t...Show moreLast updated: 30+ days ago
Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time.This is a remote work from home position perfect for those with any type of work background su...Show moreLast updated: 30+ days ago
Big Fish Games is the home of some of the biggest hit mobile casual games including EverMerge, Gummy Drop!, Cooking Craze, Fairway Solitaire, and many more.
We are curious and constantly seek improv...Show moreLast updated: 30+ days ago
With around 30,000 people working in approximately 70 countries, we are a truly global partner for better health.Takeda is dedicated to pharmaceutical innovation and tackling diseases for which the...Show moreLast updated: 30+ days ago
We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.
Empower Our Retail Operations with Your Expertise!.As an Administrat...Show moreLast updated: 30+ days ago
- New!
Client Support Manager - Bilingual (French)
CMiCQC, CARemote
Full-time
Quick Apply
IBM i System Administrator
R2iRemote, QC, caRemote
Full-time +1
Quick Apply
Bilingue Adjoint(e) administratif(ve) / de co-paiement - Bilingual Administration & Co-Pay Assistant - 15 months contract
Innomar StrategiesRemote, QuebecCA$98,000.00 yearly
Remote
Full-time
Producteur(rice) sénior(e) | Senior Producer
SideQC, CARemote
Full-time
Quick Apply
- Promoted
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists
ApexFocusGroupSherbrooke, QC, CanadaCA$850.00 weekly
Remote
Full-time +1
Full Stack Developer - Senior
Big Fish GamesRemote, QuebecCA$500.00 weekly
Remote
Full-time
Field Sales Representative, Nursing Health Education (Atlantic Canada and Quebec)
Elsevier Canada Inc CompanyHome Based, Canada QCRemote
Full-time
Virtual Data Researcher (Work-at-Home)
FocusGroupPanelGrand-Remous, Quebec, CanadaCA$250.00 daily
Remote
Part-time
Build & Release Engineer
Produit Folie Canada Inc.Remote, QuebecCA$500.00 weekly
Remote
Full-time
Medical Science Liaison, Oncology - Western Canada
TakedaCAN, RemoteCA$48.06–CA$54.91 hourly
Remote
Full-time
Administrative Assistant - Retail Operations
Home Hardware StoresRemote, Quebec, CanadaCA$36.92 hourly
Remote
Client Support Manager - Bilingual (French)
CMiCQC, CA15 hours ago
Job type
- Full-time
- Remote
- Quick Apply
Job descriptionFrench Language certification is required Preference given to those residing in Quebec College / University Degree – preferably in Business, Commerce, Computer Science. Knowledge of case ticketing system. Ability to troubleshoot and resolve conflicts. Solid ability to facilitate written and verbal communication between team members, Product Groups and clients. Exceptional analytical and problem-solving skills. Ability to grasp new concepts and learn quickly. Extremely detail oriented with the ability to manage and prioritize workflow. Good organizational and time management skills. Proactive with the ability to meet tight deadlines and operate in a high-paced environment. Team-player, strong work ethic and a positive attitude. Previous industry experience with Construction, Tech Support or Customer Service exposure is an asset. Professional Services and / or Information Technology is preferred Competitive benefits Package (including Health & Dental benefits) Paid vacation and personal days Townhall meetings where all employees are encouraged to participate in open discussions Outdoor lunch space, including picnic tables An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more) Health and Wellness focus including virtual yoga classes and wellness webinars RRSP Matching Program after 2 years of employment Experience in a rapidly growing, socially responsible corporation
Job Overview :
As a CMiC " Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the timely and successful delivery of solutions according to customers’ needs. Since no two problems are the same, we are looking for someone that can tailor a unique solution to suit client requirements while ensuring a quality client experience that is delivered promptly and transparently.
Key Responsibilities :
- Manage day-to-day critical issues and share progress on issue resolution with both clients and internal support members.
- Coordinate and participate on regular scheduled conference calls with clients. This includes :
- Providing updates on outstanding issues.
- Identify and prioritize key issues.
- Discuss and coordinate upgrade and patch paths as well as any new product inquiries.
- Coordinate support team efforts when ranking client priorities.
- Regularly review client comments on ticket / issue notes.
- Participate in weekly meetings with Product Leads to review client issues and priorities.
- Maintain business partner and contact information. Assist in the creation and maintenance of internal customer service portal access for users.
- Observe issues on the ticketing system while escalating and coordinating outstanding key support issues promptly.
- Build and maintain strong and long-lasting business relationships.
Requirements
NOTE : Please note that this is not a position within Sales capacity and that core responsibilities include client support initiatives.
Benefits
CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and / or assessment process. If selected to participate in the recruitment, selection and / or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.