User experience Jobs in Terrebonne, QC
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User experience • terrebonne qc
Last updated: 1 hour ago
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 30+ days ago
PIP Canada, membre d'une organisation mondiale dont le siège social canadien est situé à Laval (Québec), est un important fournisseur de protection des mains et d...Show moreLast updated: 30+ days ago
Nous recrutons des manœuvres expérimentés pour la saison 2025! 🔨 Top Couvreurs est à la recherche de manœuvres expérimentés pour rejoindre son équipe dynamique sur la Rive-Nord de Montréal.Si tu ...Show moreLast updated: 30+ days ago
Expérience client - Centropolis.Services bancaires personnels et commerciaux.En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franc...Show moreLast updated: 30+ days ago
Application Support Specialist (Accounting experience).Application Support Specialist (Accounting experience).This bilingual opportunity is also available on MNP’s Postes avec expérience job board ...Show moreLast updated: 30+ days ago
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 30+ days ago
Sous la responsabilité du Directeur des Services Associés, le représentant à l’expérience client agit comme pivot de communication entre les clients, les techniciens, les sous-traitants et les équi...Show moreLast updated: 30+ days ago
Join a global team dedicated to improving the societies we live in through sustainable, electric mobility.At Polestar, we don't just drive innovation in our cars – our entire business model is diff...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Pourquoi ce role est-il important?.
Joignez-vous à un magasin qui appartient à des pharmaciens-propriét...Show moreLast updated: 3 days ago
Be among the first 25 applicants.Account Manager - IT Recruitment at DELAN.The IT Functional Analyst will be responsible for analyzing the requirements for the creation and deployment of a new unif...Show moreLast updated: 30+ days ago
Hybrid after 3-month training (3 days onsite, 2 days remote).MondayFriday (either 8 : 00 AM 4 : 30 PM or 8 : 30 AM 5 : 00 PM, fixed schedule).
CAD annual base salary (hourly, overtime eligible).Deliver Crit...Show moreLast updated: 6 days ago
Assistant(e) gérant(e) / Assistant Manager avec expérience / with experience.Laura Canada est une entreprise familiale iconique et innovante, exploitant Laura et Melanie Lyne, deux grandes bannières ...Show moreLast updated: 22 days ago
Rolling mill operators are in charge of adjusting the rolling mill according to the indications of the production file and preparing the materials that will be used for rolling (film, solvent, film...Show moreLast updated: 10 hours ago
Responsable de l'expérience Client / Client Experience Leader page is loaded.Responsable de l'expérience Client / Client Experience Leader.
Apply locations Laval time type Full time posted on Posted 3...Show moreLast updated: 17 days ago
Beneva entame le prochain chapitre de son développement, et nous sommes à la recherche d’une personne collaborative démontrant du leadership et une capacité à obtenir la collaboration des partenair...Show moreLast updated: 30+ days ago
It's fun to work in a company where people truly BELIEVE in what they're doing!.Responsable de l'expérience Client.Opportunités de gestion de la vente au détail.
Harry Rosen est un détaillant de vêt...Show moreLast updated: 30+ days ago
ESTIMATEUR / ESTIMATRICE avec expérience en SYSTÈME INTÉRIEUR.Les candidats n'ayant pas de connaissance / expérience pertinente en système intérieur sont priés de ne pas postuler à cette offre.Spécia...Show moreLast updated: 30+ days ago
Titre Technicien Support Utilisateur Rapports à Coordonnateur du soutien technique Sommaire Le technicien de soutien aux utilisateurs est responsable des résolutions rapides et effica...Show moreLast updated: 30+ days ago
Join the GDI Family! One provider.All your facility maintenance services.GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States.Our bro...Show moreLast updated: 1 hour ago
Notre équipe marketing web est actuellement à la recherche d’un(e).Sous la supervision de la directrice expérience client web,.
Vérifier la disponibilité des produits, effectuer les ajustements néce...Show moreLast updated: 16 days ago
- Promoted
Customer Experience Specialist
Linen ChestLaval, CanadaFull-time
Quick Apply
- Promoted
Customer Experience Specialist
Protective Industrial ProductsLaval, QC, CanadaFull-time
- Promoted
Manœuvres avec expérience
Top CouvreursRepentignyFull-time
- Promoted
Customer Experience Associate - Centropolis
TD BankLaval, QC, CanadaPart-time
- Promoted
Application Support Specialist (Accounting experience)
MNPLaval, QC, CanadaFull-time
Guest Experience Leader
McDonald'sLaval, Quebec, CanadaFull-time
- Promoted
Représentant Expérience client-Laval
Gsf CanadaLaval, QC, CanadaFull-time
Customer Experience Advisor
PolestarMascouche, Quebec, CAFull-time
Quick Apply
- Promoted
Gérant-adjoint expérience-client
PharmaprixLaval, QC, CanadaFull-time
- Promoted
Analyste Fonctionnel TI (Omnicanal)
DELAN - Chasseurs de Talents en TILaval, QC, CanadaFull-time
- Promoted
Customer Experience Specialist
The Hiring Method, LLCLaval, QC, CanadaFull-time
- Promoted
Assistant(e) gérant(e) / Assistant Manager avec expérience / with experience
Laura Canada Inc.Laval, QC, CanadaFull-time
- Promoted
- New!
Mill operator
VersionimageLaval, QC, CanadaFull-time
- Promoted
Responsable de l'expérience Client / Client Experience Leader
Harry Rosen Inc.Laval, QC, CanadaFull-time
Digital Experience Consultant
CIE_101 Beneva Inc.h,Parizeau, rue Jacques,QuebecFull-time
Responsable de l'expérience Client / Client Experience Leader
Harry RosenLavalFull-time
- Promoted
ESTIMATEUR AVEC EXPÉRIENCE EN SYSTEME INTÉRIEUR
Construction Pascal Lanoue inc.Anjou, QC, CanadaFull-time +1
- Promoted
Technicien Support Utilisateur
Uniban CanadaLaval, QC, CanadaFull-time
- Promoted
- New!
CRM Administrator
GDI Integrated Facility ServicesMontréal North, CAFull-time
- Promoted
Agent.e expérience client web
Maison CorbeilLaval, QC, CanadaFull-time
- Kawartha Lakes, ON (from $ 157,663 to $ 283,388 year)
- Saguenay, QC (from $ 120,147 to $ 227,975 year)
- Saint-Lambert, QC (from $ 90,168 to $ 184,844 year)
- Saint-Jean-sur-Richelieu, QC (from $ 90,168 to $ 184,844 year)
- Saint-Hyacinthe, QC (from $ 90,168 to $ 184,844 year)
- Saint-Constant, QC (from $ 90,168 to $ 184,844 year)
- Saint-Eustache, QC (from $ 90,168 to $ 184,844 year)
- Cote-Saint-Luc, QC (from $ 90,168 to $ 184,844 year)
- Saint-Laurent, QC (from $ 90,168 to $ 184,844 year)
- Saint-Basile-le-Grand, QC (from $ 90,168 to $ 184,844 year)
Customer Experience Specialist
Linen ChestLaval, Canada30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionManage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support. Troubleshoot technical issues and enhance the platform’s usability for the team. Be the go-to resource for customer service team members needing platform support. Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally. Address feedback on review sites like Google, Yelp, and Trustpilot Escalate complex issues to the appropriate teams and ensure resolutions are achieved. Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone. Keep all content updated to reflect current policies, offerings, and trends. Track key performance metrics for digital platforms and analyze data to identify improvement opportunities. Provide actionable insights to enhance efficiency, response times, and customer satisfaction. Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals. Act as the voice of the customer, sharing feedback to drive service improvements. Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience). 2-4 years in customer service, digital communication, or e-commerce support roles. Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat. Strong written communication with impeccable attention to detail in both English and French. Familiarity with social media management tools like Hootsuite or Sprinklr. Analytical mindset with the ability to interpret data and recommend solutions. Customer-focused, proactive, and always ready to solve problems. Resourceful, adaptable and eager to embrace new tools and technologies autonomously. Collaborative spirit with a drive to work across teams and achieve shared goals. Be part of a team that values innovation, collaboration, and exceptional customer experiences. Opportunity to grow your career in a supportive and dynamic environment. Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
Company Description
Join Our Team as a Customer Experience Specialist!
Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!
As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.
Job Description
What You’ll Do :
1. Chatbot Wizardry :
- Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
- Monitor performance metrics and implement improvements based on customer insights.
- Collaborate with internal teams to align chatbot features with business goals.
2. Customer Service Platform Champion :
3. Social Media & Online Reputation Guru :
4. Content Creator Extraordinaire :
5. Data-Driven Innovator :
6. Collaborative Team Player :
Qualifications
What We’re Looking For :
Education :
Experience :
Skills :
Key Attributes :
Additional Information
Why Join Us?
If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together