User experience Jobs in Niagara Falls, ON

CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish.

From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people.

Our success is measured in our customer satisfaction ratings and dedicated following.

We have been in business since 1961 and our creations can be found in millions of homes.

Together in teams, as a company, as a community, we are committed to Creating What’s Different!

CWD is looking for a Content Coordinator to join our exceptionally talented and collaborative team!

This posting reflects an existing vacancy within our Niagara Falls location.

Reporting to the Marketing Manager, the successful candidate will be responsible for creating compelling and SEO-optimized content to enhance the company’s digital presence and drive organic growth.

This individual is responsible for creating blog articles, enhanced content pages, and ad copy that aligns with the brands and strongly engages target audiences.

They will play a vital role in shaping the narrative, ensuring consistent messaging across various channels, and supporting technical and content SEO efforts.

If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you! This is a full-time permanent role working 40 hours a week on-site.

Our hours of operation are 8:15am to 5:00pm Monday to Friday.

• Key Responsibilities: Conduct keyword research and identify optimal strategies for strong search engine performance.

Create SEO-driven content, including blog articles, meta titles, meta descriptions, and headlines, to achieve first-page search results and inclusion in AI-generated responses.

Optimize existing content to improve rankings and engagement metrics.

Build and maintain enhanced content pages for company marketplaces and partner sites.

Shape the narrative to ensure consistent messaging across various channels.

Develop product data sheets and other technical documents to support product launches.

Collaborate closely with the Design and E-Commerce teams, as well as the CX (Customer Experience) and R&D (Research and Development) teams, to gather insights and ensure content quality.

Support site planning, including structuring navigation and page hierarchy to enhance user journeys.

Review and refine existing site content, identifying content to be adapted, developed, or removed.

Use content management systems (CMS) to manage and update digital content.

Leverage AI writing tools to enhance content creation and editing processes.

Ensure brand consistency and alignment in all delivered content.

Stay updated on the latest trends in SEO, AI tools, and content marketing to drive innovation in content strategies.

Undertake related duties as assigned to achieve the objectives and company goals Qualifications: Bachelor’s degree in Marketing, Communications, English, or a related field.

• 3-5 years of experience creating blog articles and building website content for a product or service provider.

Proficiency in keyword research, meta tag writing, and content structuring for SEO and AI algorithms.

Proficiency with CMS platforms; familiarity with AI writing tools is a plus.

Strong command of English with excellent written communication skills, including the ability to write engaging, conversational, and grammatically accurate content.

Superior communication and interpersonal skills, including active listening and collaboration.

Strong problem-solving and root cause analysis capabilities.

Familiarity with ClickUp is a plus.

Proficient in Microsoft Office.

Excellent organization and time management skills.

Ability to work in a fast-paced ever-changing environment.

What We Offer Our expected compensation range for this role is $60,000.00 - $70,000.00 annually.

The salary you may receive will be determined based on the skills, experience, and qualifications you bring to the position, as well as how they align with the responsibilities and scope of the Content Coordinator role.

CWD evaluates compensation using a consistent and equitable framework to ensure fair and transparent pay practices across the organization.

Other benefits include: Full comprehensive benefits (dental, medical and eye) 80/20 split-family coverage Annual professional development fund RRSP Match Fitness incentives Team events 50% off on CWD brands Relocation expense How We Hire CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment.

We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Applicants must make their accommodation needs known upon requests for interviews.

We may use artificial intelligence (AI) tools to support certain parts of the hiring process, such as reviewing applications, analyzing resumes, evaluating responses, or assisting with interview scheduling.

These tools are designed to help our recruitment team and do not replace human judgment.

All hiring decisions are ultimately made by our team.

If you would like more information about how your personal data is processed during this process, please contact us.

CWD only extends employment offers after candidates have had the opportunity to speak directly with both the hiring manager and a member of our HR team.

These discussions may take place in person or via video conference.

CWD does not issue offers or request personal information through text or other informal channels.

If you receive such a request, please disregard it.

This policy is in place to ensure a secure and professional hiring process for all candidates.

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