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User experience designer Jobs in Terrebonne, QC

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User experience designer • terrebonne qc

Last updated: 5 hours ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Full-time
Quick Apply
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 30+ days ago
Décoratrice / designer d'intérieur

Décoratrice / designer d'intérieur

Adecco CanadaLaval, Quebec, Canada
Full-time
Quick Apply
Adecco, en partenariat avec un client dans le domaine du commerce aux détails.Le salaire offert est de 21$ / hrs + 5% de commission sur les ventes lorsque vous êtes en boutique.Salaire de 120$ / hrs lo...Show moreLast updated: 30+ days ago
  • Promoted
Automation Programmer / Designer - Intermediate

Automation Programmer / Designer - Intermediate

FusionLaval, QC, Canada
Full-time
Founded in 1994, Fusion was one of the first companies in Quebec to offer energy-saving and control tools.It provides hotel, residential, commercial, and institutional building owners and managers ...Show moreLast updated: 5 days ago
  • Promoted
Designer industriel senior

Designer industriel senior

Grandchamp ChapiteauxRepentigny, CA
Full-time
Poste : Designer industriel Senior.Horaire : 40h / semaine (flexible).Vous êtes créatif(ve), passionné(e) par les nouvelles technologies et les projets innovateurs et aimez collaborer avec les autres...Show moreLast updated: 1 day ago
Sr. SharePoint Developer

Sr. SharePoint Developer

Medavie Blue CrossQuebec, CA
Full-time +1
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
Guest Experience Leader

Guest Experience Leader

McDonald'sLaval, Quebec, Canada
Full-time
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 30+ days ago
Designer Web (Télétravail)

Designer Web (Télétravail)

Alpe ConceptionTerrebonne
Remote
Temporary
Lien pour partager cette offre d'emploi.L'équipe s'agrandit ! Nous sommes à la recherche d'un DESIGNER WEB.Maîtriser les concepts d'ergonomie d'un site web. Avoir de l'expérience dans le domaine.Aim...Show moreLast updated: 30+ days ago
Mechanical Designer - Laval

Mechanical Designer - Laval

CreaformCanada - Laval
Full-time
Do you want to work in a world-renowned engineering firm? Would you like to take part in stimulating innovation projects? Are you looking for the perfect springboard for your career?.That's good! C...Show moreLast updated: 30+ days ago
Unit Manager, IT User Support

Unit Manager, IT User Support

IntactLaval, QC
Permanent
Our employees are at the heart of everything we do.Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact's com...Show moreLast updated: 30+ days ago
  • Promoted
Designer - Building automation

Designer - Building automation

BBP ÉnergiesSaint-Léonard, CA
Full-time
Founded in 1984, BBP Energies is a building automation contractor for commercial and institutional buildings.Drawing on many years of experience, BBP Energies offers its customers services that ens...Show moreLast updated: 7 days ago
Automation Programmer / Designer - Intermediate

Automation Programmer / Designer - Intermediate

LemayLaval, Quebec, Canada
Full-time
Youll be joining a strong team recognized for its expertise in energy intelligence.Whether in the office or in the field youll be making a real contribution to the energy transition and the decarbo...Show moreLast updated: 7 days ago
  • Promoted
Designer graphique

Designer graphique

IMAGI AffichageAnjou (Montréal), QC, CA
Full-time +1
IMAGI Affichage, fondée en 1988, est une entreprise privée québécoise spécialisée dans l’affichage sur les transports en commun et les centres sportifs. Nous sommes à la recherche d’un / une designer ...Show moreLast updated: 16 days ago
Designer

Designer

Ville de LavalLaval, QC, CA
Full-time +1
DAY; TUESDAY to FRIDAY - 08 : 15 to 17 : 30 - B.Administration Buildings, parks and public spaces, 2550 INDUSTRIAL BLVD Laval H7S 2G7. Based on accurate data, perform various tasks involving the creatio...Show moreLast updated: 7 days ago
  • Promoted
  • New!
Lead Designer Implementer

Lead Designer Implementer

beBeeDesignCoordinatorTerrebonne, Quebec, Canada
Full-time
As a Design Coordinator, you will be responsible for overseeing the implementation and maintenance of Summa drawing processes and standards. This role involves supervising a team of in-house draftsm...Show moreLast updated: 5 hours ago
  • Promoted
Manœuvres avec expérience

Manœuvres avec expérience

Top CouvreursRepentigny, Quebec, Canada
Full-time
Nous recrutons des manœuvres expérimentés pour la saison 2025 .Top Couvreurs est à la recherche de manœuvres expérimentés pour rejoindre son équipe dynamique sur la Rive-Nord de Montréal.Si tu as d...Show moreLast updated: 9 days ago
Technical Designer

Technical Designer

Laura CanadaLaval, Quebec, Canada
Full-time
As the Technical Designer you will contribute to Lauras success by collaborating with Designers and Category Managers and producing TechPacks showing garment engineering for each style to ensure ex...Show moreLast updated: 30+ days ago
Designer - temporaire (42473)

Designer - temporaire (42473)

MetroTerrebonne, Quebec, Canada
Temporary
Lela titulaire du poste est responsable de lapplication des concepts dcors dans les bannires et veille llaboration de tous les standards dans les bannires. Produire des plans de blocage des plans d...Show moreLast updated: 19 days ago
  • New!
Temporary Designer

Temporary Designer

Métro Inc.Terrebonne, QC, CA
Temporary
Qc - Gestion de projets (80069106).Le •la titulaire du poste est responsable de l'application des concepts décors dans les bannières, et veille à l'élaboration de tous les standards dans les bannièr...Show moreLast updated: 19 hours ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together