Triage nurse Jobs in East York, ON

Women's College Hospital, Toronto, Ontario, Canada

Job Description

Posted Friday, March 28, 2025 at 4 : 00 AM | Expires Saturday, April 12, 2025 at 3 : 59 AM

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

There are 2 exiting Regular Full-Time Medical Secretary opportunities in our Medical Imaging Department!

This is a Regular Full-Time Role (2 Openings)

Type : New

Job Responsibilities

Facilitate efficient and timely access to specialty services by receiving and processing referrals and scheduling appointments :

• Receive new referrals and triage according to established guidelines within the Clinic / Program.
• Confirm required information and retrieve relevant information from referring source.
• Triage to correct clinic / physician using decision algorithms, as applicable.
• Confirm triage with physicians and clinical team, as needed.
• Create patient record within the Electronic Patient Record.
• Schedule patient visits and coordinate required tests.
• Communicate scheduled visit to appropriate individuals (referring physician, patient, etc.).
• Monitor clinic schedules to ensure all appointment slots are filled.
• Provide patient with all required test information and special preparation instructions.
• Provide patient with all logistical information (clinic location, etc.).
• Remind patients of appointment time or have a system in place for reminder calls.
• Answer clinic-related phone calls and triage to appropriate staff member.
• Follow up on “no-shows.

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