What you will do :

• Work independently to manage and triage patients, directed by clinic protocol, to provide direct client care and treatment
• Conduct initial assessments of new Alex clients for acceptance into the Alex paneled care streams
• Assess and treat minor wounds and provide other routine medical procedures, such as injections, visual acuity screening, ear flushing, assisting clinicians in minor procedures, ECGs, suture / staple removal, and other tasks as required
• Responsible for phlebotomy and other specimen collection as directed by primary care practitioners and walk-in care streams
• Manage and administer medications in all available formats
• Assist patients to Specialist appointments and diagnostic imaging appointments
• Work as part of a multidisciplinary team – Healthcare providers and social resource specialists, along with an administrative and a central operations team- to support the provision of care at the Alex clinics
• Collaborate and assist team members to facilitate best practice clinical care
• Assist in data collection and entry as required
• Other duties as required

What you bring :

Work Environment and Hours :

Working Conditions :   This position requires frontline staff, in some cases, to be exposed to emotionally disturbing events, such as medical distress, threatened / actual serious injury, violence, abuse, and death. There may also be exposure to situations where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict. It is understood and accepted that this position will be working in distress / high-stress situations, which may include emergency response where resiliency, stress tolerance, and the ability to maintain composure is imperative. This position may also be exposed to bodily fluids. The health and safety - both physical and psychological- of our employees is a priority. The Alex is focused on providing a safe, supportive and healthy work environment.

About The Alex : The Alex is a beacon of hope for Calgary’s most vulnerable citizens, offering wrap-around health care, housing, social, and wellness programs. With a patient and client-centered approach, we envision a community where every individual is valued and empowered to thrive. Our mission is to improve quality of life through accessible and integrated health, housing, and social services. With five decades of experience, we have earned a reputation for tackling tough health and social issues, guiding individuals on their journey from crisis to wellness, and from challenge to change.