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Telecom engineer Jobs in London, ON

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Telecom engineer • london on

Last updated: 6 days ago

Service Desk Engineer – ServiceNow & End User Computing (EUC)

Astra North Infoteck Inc.London, ON, ca
Full-time

London, ON - Onsite – 5 days a week.Ability to analyze problems and develop creative solutions Knowledge of ServiceNow ticketing tool Understanding of ITIL and ITSM processes.Manage and lead Servic... Show more

Senior Electrical Engineer

MT TalentLondon, Ontario
Permanent
Quick Apply

We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States.Our holistic approach ensures that both technical and c... Show more

ServiceNow SecOps Consultant - SNSCND

NavitasPartnersLondon, Ontario, Canada
Full-time

ServiceNow SecOps Consultant .Mandatory Telecom Requirement:.Experience supporting telecom cybersecurity operations, network security monitoring, compliance, and security incident management.For m... Show more

Intermediate to Senior Mechanical Engineer

MT TalentLondon, Ontario
Permanent
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Mechanical Engineer (Building Services).We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States.Our holistic ap... Show more

Internal Project Controller

CIMA+London, Ontario, Canada
Full-time +1

Our engineers and certified technicians have the detailed knowledge of local conditions to provide the full range of environmental services for clients in both the public and private sect... Show more

Technical Specification Engineer

BrandtLondon, CA
Full-time

Brandt is currently seeking a Truck Technical Specification Engineer located in our London or Ayr Peterbilt location.The Technical Specification Engineer will be responsible for developing, writing... Show more

Design Services Checker

Randstad CanadaLondon, Ontario, CA
Temporary
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Contractor, Design Services Checker Staff Specialist/Engineer.The Design Services Checker role is focused on ensuring all Company drawings are produced to a high-quality while providing mentor supp... Show more

Software Engineer III

The Toronto-Dominion Bank (Canada)London, Ontario
Full-time

Regulatory and Customer Central Product Group of TD's Core Platform is seeking a talented Software Engineer III to develop & support critical applications around customer book of record, these high... Show more

Millwork Engineer / Mozaik Technical Designer

Moralia Inc.London, ON, CA
Full-time +1
Quick Apply

Millwork Engineer / Mozaik Technical Designer.Moralia is a Canadian luxury millwork and interior design brand.We design and manufacture refined kitchens, closets, wall systems, and architectural in... Show more

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Service Desk Engineer – ServiceNow & End User Computing (EUC)

Service Desk Engineer – ServiceNow & End User Computing (EUC)

Astra North Infoteck Inc.London, ON, ca
8 days ago
Job type
  • Full-time
Job description
Job Description
Work Location: London, ON - Onsite – 5 days a week

Experience Required: 6–8 years

Role Description
Ability to analyze problems and develop creative solutions Knowledge of ServiceNow ticketing tool Understanding of ITIL and ITSM processes


Key Responsibilities
Manage and lead Service Desk and Deskside teams (L1 & L2 analysts) Handle support across multiple channels: calls, chat, self-help, and email Act as the Single Point of Accountability (SPOC) for Service Desk and Deskside delivery Ensure training, knowledge management, and skill development for the team Track and report Service Desk performance metrics Provide hands-on support for infrastructure-related customer issues Perform hardware deployment, including hardware and OS refresh activities Provide first-level support for printers and MFP devices Manage Intune for mobile device management Support SCCM and deployment activities Perform patching and vulnerability management Manage device lifecycle (laptops, workstations, monitors, peripherals) from procurement to retirement Maintain inventory and support IMAC (Install, Move, Add, Change) activities Manage incident, problem, and service request tickets in ServiceNow Develop and maintain knowledge base articles Track hardware and software assets in ServiceNow Act as onsite IT representative for business users Provide basic audio-visual support in meeting rooms Deliver monthly reporting on CSAT, DSAT, incidents, requests, and problems, including DSAT follow-ups and action plans Identify and drive continuous improvement opportunities


Required Skills
Experience in Service Desk processes and support Service Desk performance tracking and reporting Strong communication skills (oral and written) Hands-on experience in resolving infrastructure-related issues Knowledge of ITSM platforms, including ServiceNow


Desired Skill
ServiceNow – IT Service Management



Requirements
Top 3 Required Skills: 1. IBM Financial transaction 2. Payment flow 3. Support Modernization Detailed Job Description: • Design, develop, and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing. • Contribute to the development of payment flows supporting transaction processing. • Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns. • Participate in the design, development, testing, deployment, and production support. • Troubleshoot and resolve application and integration issues in a complex, regulated environment. • Collaborate with architecture, QA, and operations teams to ensure platform stability, scalability, and performance. • Support modernization initiatives and enhancements to existing payment hub capabilities. • Produce clear technical documentation and participate in code reviews and knowledge sharing.