Technical account manager Jobs in Winnipeg, MB

Title: Account Manager

Department: Sales

Employment Type: Permanent, Full Time

Location: This role is based in Winnipeg, Manitoba.

Who Are We?
EQ3 is a proudly Canadian brand focused on modern design, quality craftsmanship, and exceptional customer experience. As part of Palliser Furniture Group, we continue to grow our footprint across North America—and we're looking for driven sales professionals to grow with us.

What Would You Do?

Within the assigned territory, establish and grow strong relationships with existing EQ3 accounts while identifying opportunities to expand business. Act as a trusted advisor by managing product performance, optimizing floor placement, and providing proactive recommendations to maximize sales productivity.

This role requires a deep understanding of EQ3 product categories, merchandising strategies, and retail drivers. The Account Manager will regularly visit showrooms, engage with key stakeholders, and support business growth through both fieldwork and head office activities.

Travel is required (up to 20%) for showroom visits, client meetings, and trade events. The role is accountable for delivering a minimum of 10% annual growth through expansion of floor presence and increased productivity across accounts.

In addition to field responsibilities, the role includes administrative and strategic work from the head office, including performance analysis, customer communication, and support of product launches and promotions.

*This position offers a competitive base salary plus a commission structure designed to reward high performance and results.

Primary duties and responsibilities of this position are outlined below:

1) Sales

• Review monthly sales, category performance, and product performance per account and prioritize recommendations
• Present EQ3 products and merchandising strategies to existing and prospective clients
• Maintain accurate customer data and performance metrics
• Monitor competitor activity, including product, pricing, and positioning

2) Product

• Develop strong product knowledge across upholstery, case goods, accessories, and materials
• Communicate customer feedback to Product Development and internal teams

3) Training and Product Information

• Partner with Product Development and Merchandising teams to stay aligned on product launches and updates

• Support clients with product knowledge to enhance in-store execution

4) Marketing:

• Support clients in promoting the EQ3 brand using available tools and marketing initiatives
• Collaborate with Marketing to support campaign execution and creative needs
• Ensure brand standards are consistently maintained across all locations

5) Communication

• Maintain strong internal and external communication with stakeholders
• Provide regular reporting, business reviews, and performance insights
• Collaborate cross-functionally to ensure consistency and best practices

6) Technological and Business Systems Management

Utilize key business systems and tools, including:

• Microsoft Office (Word, Excel, PowerPoint, Outlook, Power BI)
• GPS Data Cubes
• Pricing tools and reporting systems

Do You Bring?

• Post-secondary education in Business, Sales, or equivalent experience
• 3+ years of progressive sales or account management experience
• Strong relationship-building, communication, and presentation skills
• Proven ability to identify and act on business growth opportunities
• Analytical mindset with the ability to interpret sales data and trends
• Experience in the furniture or retail industry is an asset
• Valid driver's license and ability to travel within the assigned territory
• Fluency in French an asset

Why Work with Us?

At EQ3, we believe in investing in our people and creating opportunities for growth and development. We are committed to fostering an inclusive environment where employees feel valued, supported, and empowered to succeed.

We offer plenty of benefits to the people who made us what we are today

• Comprehensive benefits package (life, health, dental, disability)
• Employee Family Assistance Program
• RRSP program (where applicable)
• Employee furniture purchase program
• Professional development opportunities
• A collaborative and dynamic work environment
• Free Parking

What's Next?

Apply now and tell us why you'd make an excellent fit for this position.