Systems analyst Jobs in Waterloo, ON

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

Location: Remote / Hybrid
Department: Research & Development
Reports To: QA Manager / QA Leadership

Position Summary
Descartes is seeking an experienced Software Test Analyst to support quality engineering across the software development lifecycle. This automation-focused role is responsible for developing and executing automated and manual tests, validating APIs and data, supporting CI/CD processes, and ensuring software quality, reliability, and performance.

Key Responsibilities
• Design, maintain, and execute automated and manual test cases.
• Perform functional, regression, integration, system, end-to-end, and exploratory testing.
• Develop and maintain automation frameworks using Playwright, Selenium, Cypress, or equivalent tools.
• Validate REST APIs, microservices, integrations, cloud applications, and data workflows.
• Perform database and data-integrity testing using SQL.
• Document and track defects through resolution.
• Support performance, load, stability, and reliability testing.
• Participate in requirements analysis, test planning, release validation, and production verification.
• Integrate automated testing into CI/CD pipelines and improve test coverage and efficiency.
• Communicate test results, quality risks, and release readiness to stakeholders.
• Collaborate with Product, Development, DevOps, and other cross-functional teams.

Qualifications
• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent experience.
• 3 to 5 years of software testing, quality assurance, or quality engineering experience.
• Experience developing and executing automated and manual tests.
• Hands-on experience with Playwright, Selenium, Cypress, or comparable automation frameworks.
• Programming or scripting experience with JavaScript, TypeScript, Python, C#, or a similar language.
• Experience testing REST APIs, microservices, web applications, and enterprise software.
• Knowledge of SQL, relational databases, JSON, and XML.
• Experience with Azure DevOps or similar test management and application lifecycle tools.
• Familiarity with Agile development, DevOps practices, CI/CD pipelines, and automated deployments.
• Strong analytical, troubleshooting, communication, and collaboration skills.

Experience with AI-assisted testing, test-data management, cloud platforms, performance testing, and environment management is an asset.

Salary Range: $70,000 – $80,000 CAD annually.Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary include your specific skills, qualifications, and years of experience. Similar positions located in different geographic regions will not necessarily receive the same compensation.

Why Join Us?
Join Descartes to work with modern automation technologies, contribute to AI-driven quality initiatives, and help deliver reliable, scalable software solutions used by customers worldwide.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.