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Our government client is seeking a skilled Business System Analyst to provide business and system analysis for the Planning, Property & Development Department’s Digital Permit Initiatives.
Roles and Responsibilities
Eliciting, analyzing, documenting, and validating customer requirements via workshops, site visits, workflow storyboards, and other methods for the new addition to Permits Online Platform and the manual process digitalization in Amanda.
Gathering usability requirements, performing usability evaluations and creating UX design for Amanda and Permits Online Platform units.
Creating functional and non-functional requirements documents, UI specifications, UI screen design (wireframes and visual design), user stories, etc. for the new Permits Online Platform.
Communicating changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Managing and tracking the status of requirements throughout the project lifecycle; enforcing and redefining as necessary.
Coordinating user acceptance testing and transition to production activities
Qualifications and Skills :
12+ years of relevant and recent experience performing business & system analysis and user experience of web-based and mobile-based enterprise applications including their integrations with other systems, with large technical and business changes.
8+ years of relevant and recent experience in UI design (screen flow and task flow), writing functional and non-functional specs and documenting usability requirements for Enterprise web and mobile-based applications.
5+ years of recent experience transforming business requirements into technical specifications for Enterprise applications and portals.
3+ years of recent experience in performing usability evaluations (heuristic review, expert review and usability testing) of Enterprise applications and portal.
3+ years of experience involving the analysis and mapping of government, public sector, financial institutions, insurance holdings companies or other regulatory compliance workflows.
3+ years of experience with Amanda Enterprise application configuration including at least one year of experience with the AMANDA 7 version.
Nice-to-Haves
Demonstrated recent experience (3 projects or more) in business and systems requirements analysis (functional and non-functional requirements, UI Specifications, UI screen design, user stories, etc.).
Demonstrated recent experience (3 projects or more) in gathering usability requirements, performing usability evaluations and creating UX design for enterprise web application and portal.
Demonstrated verbal and written communication skills, including the ability to interview and facilitate
meetings with stakeholders at all levels in the organization