Survey researcher Jobs in Kitchener, ON

Employee Listening & Engagement Specialist

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. As part of the National HR team, the Employee Experience Centre of Excellence (COE) focuses on key moments that matter through the talent development lifecycle, including performance development, employee listening and engagement, leadership milestone programs and employer brand. The Employee Experience team works in collaboration with functional and geographical HR teams and other Business Enablement Services (BES) teams to deliver innovative programs and initiatives aimed at enhancing the employee experience.

What You Will Do

• Act as a subject matter expert on Qualtrics, including understanding technical aspects and practical operation.
• Develop project plans and timelines for key initiatives such as Talent Reviews, Upward Feedback, Pulses, Frequent listening initiatives, testing new processes, and incorporating feedback for future improvements.
• Develop and maintain PowerBI dashboards across the performance and engagement portfolio.
• Manipulate data to enable effective decision‑making, using qualitative and quantitative methods to analyze employee feedback via Employee Experience Listening Survey Tools such as the Global People Survey (GPS), Pulse surveys, and Lifecycle surveys.
• Support interpreting survey results and prepare comprehensive reports to provide actionable insights to leadership and HR teams on employee feedback trends.
• Troubleshoot technical issues on the platforms handled by the COE.

What You Bring To The Role

This position requires written and oral fluency in English. The successful candidate will support or collaborate with English‑speaking colleagues or stakeholders at KPMG, provide subject‑matter expertise on a daily basis, and support the creation of communications and presentations during the regular course of employment.

KPMG BC Region Pay Range Information

The base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. Salary determination within this range is based on location, skills, competencies, and unique qualifications. KPMG also offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal‑opportunities employer and is committed to creating a respectful, inclusive, and barrier‑free workplace that allows all people to reach their full potential. A diverse workforce is key to our success, and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

KPMG aims to foster an inclusive recruitment process where all candidates can excel. We provide adjustments—such as extra preparation time or micro‑breaks during interviews—and accommodations like accessible communication supports or technology aids, tailored to individual needs and role requirements. Candidates may request an adjustment or accommodation at any point. If you require support, contact KPMG’s Employee Relations Service team at 1‑888‑466‑4778.

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