Support specialist Jobs in Coquitlam, BC
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Support specialist • coquitlam bc
Last updated: 7 hours ago
DSV - Global Transport and Logistics.DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members ...Show moreLast updated: 30+ days ago
DataAnnotation is committed to creating quality AI.Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.
We are looking for a customer ...Show moreLast updated: 22 days ago
QAI Job Number : QAI-BUSSUPP- 06032025.Administration / Customer Service.Founded in 1994 by a group of experienced certification and testing experts, QAI is an independent third-party testing, inspec...Show moreLast updated: 2 days ago
Specialist to provide our customers across the Lower Mainland with operational and technical support.We are looking for an entry-level employee to join our team.
If you are willing to learn and deve...Show moreLast updated: 21 days ago
IEM, (Industrial Electric Manufacturing, Inc.IEM has delivered customer-specific solutions to meet the ever-changing power requirements of growth industries in Noth America for over half a century....Show moreLast updated: 8 days ago
As a Technical Support Engineer, you will : .Troubleshoot Fortinet’s Secure Access Service Edge product, FortiSASE.Collection, analysis and change recommendations of configuration information.Collect...Show moreLast updated: 30+ days ago
Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #2978 Tuesday, May 21, 2024.Are you searching for new possibilities?.
The Westland story is all about grow...Show moreLast updated: 30+ days ago
Glenlyon Parkway, Burnaby, British Columbia, Canada Req #270.By joining the Kardium team, you can help make a difference in the lives of millions around the world.
We have developed a ground-breakin...Show moreLast updated: 30+ days ago
Select how often (in days) to receive an alert : .Automotive Technical Support Specialist -WZ.Markham, Ontario, and is a subsidiary of the esteemed Hyundai Motor Company of Korea.We are also a thrivi...Show moreLast updated: 15 days ago
Agv4aHUwT8zvsAdNancFzKC6hA%3dBack.Previous JobJob TitleTechnical Support Specialist 2 - RCMP Support ServicesNext JobApply for JobJob ID5489LocationCity of SurreyFull / Part TimeFull-TimeRegular / Temp...Show moreLast updated: 30+ days ago
Technical Support Specialist II – FME Flow.This opportunity has the ability to be remotely based within Canada (except for QC), or onsite / hybrid / remote in the Vancouver, BC Lower Mainland.Please no...Show moreLast updated: 20 days ago
Role : Field Support Engineer / Desktop Support Engineer.Location; Burnaby, British Columbia.Answer and provide support as necessary relating to the desktop support Services such as computer refreshes...Show moreLast updated: 23 hours ago
Horsman & Son (EBH) has been in business since 1900.We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alb...Show moreLast updated: 30+ days ago
Our IT team is growing again! The Application Support Specialist is a corporate team member responsible for the support & administration of applications and services used for the production, manage...Show moreLast updated: 2 days ago
The Education Support Specialist coordinates the exchange of information among people, processes and systems and perform administrative and technical work to ensure the day-to-day success of the Mi...Show moreLast updated: 7 hours ago
PRIME Application Support / Specialist (Inventory) .RCM-EA-P-E-SUR-IMTB-PAS-138259 Royal Canadian Mounted Police - Information Management and Technology Branch – PRIME Application Support.AS-02 - CM...Show moreLast updated: 16 days ago
This opportunity has the ability to be remotely based within Canada (except for QC), or onsite / hybrid / remote in the Vancouver, BC Lower Mainland.
Please note that employment is contingent upon the s...Show moreLast updated: 30+ days ago
Fortinet is looking for an experienced technical support engineer to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers.The candidate would j...Show moreLast updated: 30+ days ago
Managed Service Provider with over a decade of excellence.We deliver comprehensive IT solutions to a diverse clientele across Canada, ensuring businesses run smoothly and efficiently.Our success is...Show moreLast updated: 21 days ago
Business Support Specialist
DSV Global Transport & LogisticsSurrey, BCFull-time
- Promoted
Customer Support Specialist - AI Trainer
DataAnnotationBurnaby, British Columbia (BC), CanadaFull-time +1
- Promoted
Business Support Specialist
QAI LaboratoriesBurnaby, Metro Vancouver Regional District, CanadaFull-time
- Promoted
Support Desk Specialist
InfoempregosBurnaby, Metro Vancouver Regional District, CanadaFull-time
- Promoted
Order Support Specialist
The New IEM, LlcSurrey, BC, CanadaFull-time
- Promoted
Technical Support Specialist
Fortinet, Inc.Burnaby, Metro Vancouver Regional District, CanadaFull-time
IT Support Specialist
Westland InsuranceSurrey, BC, CANFull-time
- Promoted
IT Helpdesk Support Specialist (Onsite)
Kardium Inc.Burnaby, Metro Vancouver Regional District, CanadaPermanent
- Promoted
Automotive Technical Support Specialist -WZ
Hyundai Motor CompanyBurnaby, Metro Vancouver Regional District, CanadaFull-time
Technical Support Specialist 2
City of SurreyCity of SurreyFull-time +1
- Promoted
Technical Support Specialist II – FME Flow
Safe Software IncSurrey, Metro Vancouver Regional District, CanadaFull-time
- Promoted
Desktop Support Specialist
Themesoft Inc.Burnaby, BC, CanadaFull-time
Corporate Sales Support Specialist, Surrey
E.B. Horsman & SonSurrey, BC, CAFull-time +1
- Promoted
Applications Support Specialist
Gateway Casinos & EntertainmentBurnaby, Metro Vancouver Regional District, CanadaFull-time
- Promoted
- New!
Education Support Specialist - #25-084
Métis Nation British ColumbiaSurrey, Metro Vancouver Regional District, CanadaFull-time
PRIME Application Support / Specialist (Inventory)
Treasury Board of Canada SecretariatSurrey, British ColumbiaPart-time +1
Technical Support Specialist I, FME Form
Safe SoftwareSurrey, BC, CanadáFull-time
Technical Support Specialist
FortinetBurnaby, BC, CanadaFull-time
- Promoted
IT Support Specialist Technician (Hybrid, Tier 2)
RevotechPort Moody, BC, CanadaFull-time
- Abbotsford, BC (from $ 47,500 to $ 127,093 year)
- Kelowna, BC (from $ 52,136 to $ 125,198 year)
- Guelph, ON (from $ 50,749 to $ 109,408 year)
- Richmond, BC (from $ 55,943 to $ 102,479 year)
- Oakville, ON (from $ 49,688 to $ 97,500 year)
- Richmond Hill, ON (from $ 59,822 to $ 97,138 year)
- Markham, ON (from $ 54,405 to $ 93,893 year)
- Oshawa, ON (from $ 37,272 to $ 92,957 year)
- Brampton, ON (from $ 61,913 to $ 92,941 year)
- Longueuil, QC (from $ 70,386 to $ 91,983 year)
Business Support Specialist
DSV Global Transport & LogisticsSurrey, BC30+ days ago
Job type
- Full-time
Job descriptionProvide day-to-day support for Electronic Data Interchange (EDI) transactions between internal systems and external partners. Troubleshoot EDI issues, including data transmission errors, mapping problems, and integration failures. Work with business stakeholders and trading partners to ensure that EDI processes align with business requirements. Assist in managing the change control process for WMS, EDI, and other supporting applications. Coordinate with IT and business teams to plan, test, and deploy updates, new features, and system upgrades. Document and communicate changes, ensuring proper change management practices are followed. Conduct post-implementation reviews to ensure the success of deployed changes and gather feedback for continuous improvement. Support the testing efforts for new system functionality, application updates, and patches. Work closely with business and technical teams to develop and execute test plans, including test cases and scripts. Participate in system integration testing (SIT), user acceptance testing (UAT), and regression testing to ensure new changes meet business requirements. Identify, document, and report defects and work with developers to ensure timely resolution. Assist in the implementation of new projects, system upgrades, and application integrations at the site level. Collaborate with project managers, business analysts, and other stakeholders to ensure project milestones are met on time. Contribute to the planning and execution of project tasks, ensuring proper coordination across teams. Provide technical expertise during project execution to ensure the successful deployment and integration of systems. Create and maintain documentation for troubleshooting procedures, system configurations, testing protocols, and change management processes. Provide training to site personnel on new system functionality, processes, and applications. Develop user guides, knowledge base articles, and other training materials to improve user adoption and system utilization. Work closely with cross-functional teams, including IT, operations, vendors, and business units, to ensure effective system support and issue resolution. Provide regular updates and reports on system performance, testing progress, EDI transactions, and change management activities. Communicate effectively with stakeholders to ensure alignment on system goals and project deliverables. Ensure that all WMS, EDI, and supporting applications are in compliance with internal policies, industry standards, and security protocols. Assist in maintaining data integrity, confidentiality, and availability for all supported systems and applications Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field. Relevant certifications (e.g., WMS, EDI, ITIL, PMP) are a plus. 3+ years of experience supporting WMS, EDI systems, and other related applications in a warehouse or distribution environment. Hands-on experience with Electronic Data Interchange (EDI) standards (e.g., X12, XML) and troubleshooting EDI issues. Experience with change management processes and systems. Previous experience in supporting testing efforts, including functional, integration, and user acceptance testing (UAT). Exposure to project management principles and project work is beneficial. Proficiency with Warehouse Management Systems (WMS), such as Manhattan Associates, Blue Yonder (JDA Red Prairie), or similar. Experience with EDI tools, mapping, and troubleshooting. Strong understanding of SQL and other database query tools is preferred. Familiarity with ERP systems (SAP, Oracle, etc.) is a plus. Knowledge of testing methodologies, including test planning, execution, and defect management. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills, both written and verbal, and the ability to convey technical concepts to non-technical users. Strong collaboration skills, working well within cross-functional teams and with external stakeholders. Ability to prioritize and manage multiple tasks and projects in a dynamic and fast-paced environment. Strong organizational and time-management skills. Ability to work in a warehouse or site-level environment, which may involve walking, standing, and light lifting. Occasional travel may be required for project support or on-site troubleshooting.
DSV - Global Transport and Logistics
DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.
Location : CAN - Surrey, 28th Ave
Job Posting Title : Business Support Specialist
Time Type : Full Time
SUMMARY
We are looking for a motivated and skilled Business Support Specialist, WMS Key User to provide comprehensive technical support for our Warehouse Management System (WMS) and supporting applications. This role will also encompass EDI support, change management, testing, and project support to ensure seamless day-to-day operations. The successful candidate will collaborate with cross-functional teams to support testing efforts, manage system changes, and contribute to project work, all while ensuring smooth integration of technologies at the site level.
ESSENTIAL DUTIES AND RESPONSIBILITIES
WMS & Application Support :
- Act as the primary point of contact for site-level technical issues related to WMS and supporting applications.
- Troubleshoot and resolve WMS-related issues, including application errors, system performance problems, and connectivity issues.
- Monitor and optimize the performance of WMS and related systems, escalating issues as necessary to internal or external support teams.
EDI Support :
Change Management :
Testing Support :
Project Support :
Documentation and Training :
Collaboration & Reporting :
Compliance & Security :
MINIMUM EDUCATION and / or EXPERIENCE :
Education :
Experience :
Technical Skills :
Soft Skills :
PHYSICAL DEMANDS & WORK ENVIRONMENT :
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day - from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
Visit dsv.com and follow us on LinkedIn, Facebook and X.
FRAUD ALERT : Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [email protected].