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Support engineer Jobs in Gatineau, QC

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Support engineer • gatineau qc

Last updated: 2 days ago
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Support Engineer - DevOps Products

Support Engineer - DevOps Products

Targeted TalentOttawa, ON, Canada
Full-time
Support Engineer – DevOps Products.If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you ...Show moreLast updated: 30+ days ago
Senior Product Technical Support Engineer (Tier 2)

Senior Product Technical Support Engineer (Tier 2)

Assent ComplianceOttawa, ON, CA
Full-time
A leading sustainability solution provider in Ottawa is seeking a Product Technical Support Tier 2 professional to offer advanced technical support and troubleshoot complex issues.The ideal candida...Show moreLast updated: 30+ days ago
Technical Support Engineer

Technical Support Engineer

VIAVI SolutionsOttawa, ON, CA
Full-time
VIAVI (NASDAQ : VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.VIAVI is...Show moreLast updated: 30+ days ago
Technical Support Engineer

Technical Support Engineer

ViaviOttawa, ON, CA
Full-time
Technical Support Engineer page is loaded## Technical Support Engineerlocations : Ottawa, CANtime type : Full timeposted on : Posted Todayjob requisition id : 250004012 • •Summary : • •VIAVI (NASDAQ...Show moreLast updated: 30+ days ago
Cloud Support Engineer

Cloud Support Engineer

CanonicalOttawa, ON, CA
Full-time
Join Canonical to support customers leveraging Ubuntu and open source products.Canonical is a leading provider of open source software and operating systems, known for the Ubuntu platform used in c...Show moreLast updated: 15 days ago
Technical Support Engineer (L2)

Technical Support Engineer (L2)

Check Point Software Technologies Ltd.Ottawa, ON, CA
Full-time
IT & System Administration | Full Time | Job Id : 24778.As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most ...Show moreLast updated: 23 days ago
Specialist, Cloud Support Engineer

Specialist, Cloud Support Engineer

Canada Mortgage and Housing CorporationOttawa, ON, CA
Permanent
Select how often (in days) to receive an alert : .Language Skill Levels (Read / Write / Speak) : .Our salaries generally range from $86816. The work you do and the work we do together matters.We come to wor...Show moreLast updated: 16 days ago
Specialist, Cloud Support Engineer

Specialist, Cloud Support Engineer

Treasury Board of Canada SecretariatOttawa, Ontario, CA
Full-time
You will leave the GC Jobs Web site .The job opportunity you have selected requires the Public Service Commission (PSC) to transfer you to the hiring organization's Web site or a service provider W...Show moreLast updated: 7 days ago
Licensed Aircraft Maintenance Engineer — Relocation Support (Ottawa)

Licensed Aircraft Maintenance Engineer — Relocation Support (Ottawa)

Porter Airlines Inc.Ottawa, ON, CA
Full-time
A Canadian airline is seeking an experienced Aircraft Engineer to support fleet maintenance in Ottawa.The role involves troubleshooting and repairing aircraft systems, ensuring safety compliance, a...Show moreLast updated: 30+ days ago
Support Associate

Support Associate

TORY BURCHOttawa, ON, CA
Full-time
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswea...Show moreLast updated: 22 days ago
Peer Support

Peer Support

University of OttawaOttawa, Ontario, Canada
Full-time +2
Wellness Residence Training and Development.Applications will be accepted until 11 : 59 PM on the day prior to the Posting End Date above. Residence Life (Student Health Wellness and Support; Student ...Show moreLast updated: 30+ days ago
Technical Support Engineer

Technical Support Engineer

Viavi Solutions Inc.Ottawa, CAN
Full-time
We are looking for a motivated candidate with hands-on Fiber Optic experience who is currently in or wanting to transition to a customer-facing role and expand their knowledge of calibration and me...Show moreLast updated: 30+ days ago
IT Administrator II : Systems & Support Engineer

IT Administrator II : Systems & Support Engineer

FullscriptOttawa, ON, CA
Full-time
A health technology company is seeking an IT Administrator II in Ottawa.The role involves troubleshooting helpdesk requests, managing SaaS applications, and supporting both Mac and Windows environm...Show moreLast updated: 2 days ago
Desktop Support Engineer (Freelancer) Ottawa

Desktop Support Engineer (Freelancer) Ottawa

Axiom TechnologiesCanada, Ontario, Ottawa
Part-time +1
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 10 days ago
Technical Support Engineer (L2)

Technical Support Engineer (L2)

Check Point SoftwareOttawa, ON, CA
Full-time
Technical Support Engineer (L2).Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, cr...Show moreLast updated: 23 days ago
Hybrid Tech Support Engineer (Ottawa)

Hybrid Tech Support Engineer (Ottawa)

N-able Technologies Ltd.Ottawa, ON, CA
Full-time
A leading tech firm in cybersecurity seeks an experienced Technical Support Representative in Ottawa.This hybrid role requires expertise in Windows / Linux OS, networking, and security concepts while...Show moreLast updated: 8 days ago
AI-Driven Technical Support Engineer

AI-Driven Technical Support Engineer

CrossoverOttawa, ON, CA
Full-time
A leading tech company is seeking a Technical Support Engineer to join their remote team.The role involves troubleshooting complex technical issues using AI capabilities and enhancing the AI system...Show moreLast updated: 6 days ago
Industrial Controls Software Engineer | PLC, FSM, Field Support

Industrial Controls Software Engineer | PLC, FSM, Field Support

Pop-Up TalentOttawa, ON, CA
Full-time
A staffing and recruiting agency is hiring a Software Controls Engineer in Ottawa, Canada.The role involves programming and debugging control systems using Python and C, and providing technical sup...Show moreLast updated: 30+ days ago
Support Staff

Support Staff

Canadian Addiction Treatment CentreOttawa, ON, CA
Full-time
Canadian Addiction Treatment Centre.Come join our growing organization as a part of a high-performing CARE team that is committed to changing the lives of people suffering from addiction!.AS A MULT...Show moreLast updated: 30+ days ago
Support Engineer - DevOps Products

Support Engineer - DevOps Products

Targeted TalentOttawa, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Support Engineer – DevOps Products

Our Client is seeking a Support Engineer to join their team. If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you on their team!

Our client is a leading provider of Development and Operational management solutions. They provide a wide variety of solutions such as testing, quality and security and DevOps tools.

Job Description :

  • Providing effective customer service to customers using in-depth knowledge of company products
  • Collaborate with other teams to meet and exceed customer service expectations
  • Troubleshoot installation and testing problems across multiple programming languages and build environments.
  • Help customers find product solutions.
  • Escalate issues to Support Manager based on the severity of the issue
  • Update user documentation.
  • Providing excellent customer service and product knowledge to maintain customer satisfaction.
  • Collecting customer feedback on features, bugs and other areas of importance and delivering this information to our product team

Required Skills :

  • Strong knowledge of development technologies including : .NET, ASP.NET, C#, VB.NET, Java, JavaScript, Ruby, Python
  • Strong development skills including; Test automation, Mobile and Web development testing methods
  • Knowledge of Operating Systems and App Support for : Windows, iOS, Linux, SQL, HTML5
  • Knowledge of Integrations such as : Jira, Jenkins, Teamcity, Selenium WebDriver
  • Stong knowledge of support process related to ticket tracking tools including any like Salesforce, Zendesk
  • Knowledge of and hands-on experience with remote troubleshooting technologies
  • Strong written, verbal and presentation skills
  • Strong problem solving and analytical skills
  • Strong ability to work independently and within a team
  • Ability to multi-task across multiple products within different technology platforms
  • English and German fluency both written and spoken, English required, English / German preferred
  • Ability to work an 8 hour shift within the business hours of CEST
  • Required Experience :

  • 2 years development experience with an emphasis on application testing and scripting
  • 2 years experience in a customer facing role with a SaaS software / application development company
  • 1 year experience with technical documentation writing