Substance abuse counselor Jobs in Toronto, ON
Last updated: 4 days ago
Client Care Counsellor Unpaid Intern
LifeWorksToronto, Ontario, Canada- Promoted
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Substance Abuse Counselor
destinationone ConsultingToronto, Ontario, Canada Show moreLast updated: 30+ days ago
EAP Clinical Counselor
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Centre for Addiction and Mental HealthToronto, ONClient Care Counsellor Unpaid Intern
LifeWorksToronto, Ontario, Canada30+ days ago
Salary
CA$41.78–CA$51.14 hourly
Job type
- Full-time
Job descriptionBe in their second year of the Clinical Master’s Degree in either Social Work, Sexology, Clinical Counseling, Clinical Psychology or another clinical field of study; Be a member of a Canadian Professional Association such as CCPA ( ), or a member of a Professional Order; Strong Computer skills and mastering current software and applications (such as Microsoft Office); Strong risk assessment skills with regards to Child Welfare / Safety concerns, Suicide / Self-Harm, Substance Abuse etc.;Good clinical judgement and understanding of your responsibilities regarding confidentiality; Strong work ethic and professionalism;Abilities to work over the phone and through chats; Ability to adapt to both the ever changing client and organizational needs; Ability to work in a fast-paced environment and to multi-task when needed; Strong empathy and listening skills;
Description
Responsibilities :
- Provides immediate telephone crisis counseling / interventions to employees and family members of customer organizations;
- Provides immediate management consultation to key employees within customer organizations;
- Provides immediate information and support to the caller requesting a trauma or other workplace intervention;
- Respond to warm transfers of clients who request to speak to a Counselor upon their initial call for services;
- Identify the present problem and determine appropriate service response level as per case response level standards;
- Assess client’s needs and provide telephone counseling when the client is not prepared to accept a referral, or book an appointment with a Counselor;
Provide consultation to callers who are requesting an Assisted Referral for an employee for an EAP assessment.
Succeeding as a Client Care Counsellor will require the following core qualifications and skills :
Flexibility to work shifts, weekend’s evenings etc. as per business needs.
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.