Studio manager Jobs in North York, ON

Overview

Leading the future in luxury electric and mobility. At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Position

As a Studio Manager within a Lucid Sales Studio, your primary responsibility will be to directly manage, coach, develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience. This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their sales targets.

Responsibilities

• Business Health : Coach and motivate the sales team to meet sales, test drives, delivery, and productivity goals
• Demonstrate sales leadership by role-playing and having an active presence in customer-facing locations
• Train and develop team on sales, financing and delivery processes
• Analyze data to determine optimal business strategies
• Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals
• Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape
• Drive for excellence in all areas of business focused on reaching expectations for the respective location
• Employee Engagement : Provide targeted coaching and skill development for Sales Specialists and Brand Ambassadors to excel in performance metrics with weekly one-on-one meetings
• Recruitment, training and development of a high performing and customer focused team, ensuring all positions are filled in a timely manner
• Provide leadership, direction and coaching to all members of the Sales Team to ensure a seamless experience for customers and all members of the Lucid community
• Develop inclusive, diverse, and high performing teams through defining efficient processes and developing the sales team through teaching moments
• Sets sales goals, timelines, and target lists for Sales Specialists and tracks results to ensure timely execution on lead generation and market initiatives
• Demonstrates confidence in operations and planning all aspects of the business including developing monthly sales attainment plans and communicating results to the team
• Manages leads, appointments, reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching, performance management and training
• Customer Experience : Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leads
• Empower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest while supporting Lucid’s mission
• Acts as a Senior Sales Advisor, handling high-potential customers
• Clientele management for VIP customers
• Your hands-on leadership will assist in coaching and training your sales team to deliver an exceptional experience that touches both the heart and mind of the customer
• Studio Operations : Own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery
• Supervise merchandising product inventory and display
• Manage and coordinate Studio team scheduling
• Partner with Retail Operations and coordinate with vendors and service providers as needed
• Ensure facility maintenance and showroom presentation adhere to the brand standards
• Thrives in a fast-paced environment where innovation is inevitable and change is expected
• Assist with daily operations as needed

Qualifications

Equal Opportunity : Lucid Motors is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable laws.

Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay, taking into account factors including knowledge, skillset, experience, education and training, certifications, and other factors.

Additional Compensation and Benefits : Lucid offers benefits including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. Eligible candidates may participate in Lucid’s equity program and / or a discretionary annual incentive program, subject to program rules. Base pay range (annual) : CAD 95,200—130,900.

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, refer to our California Candidate Privacy Notice.

To all recruitment agencies : Lucid Motors does not accept agency resumes. Resumes forwarded to our careers alias or Lucid employees are not accepted and Lucid Motors is not responsible for fees related to unsolicited resumes.

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