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Student advisor Jobs in Kitchener, ON

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Last updated: 10 hours ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

Benefits Advisor - Work From Home

HMG CareersWaterloo, Ontario
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

URGENT: Nanny Wanted - Join Our Kitchener Family: Seeking Caring Nanny At $18.00 Per Hour To

CanadianNanny.caKitchener, Ontario, Canada
CA$18.00 hourly
Part-time

I am a student looking for a caring and energetic nanny for my 7-month-old baby.My little one is very active and loves to explore, so I’m looking for someone who can keep up and engage with them pl... Show more

 • Promoted

Tire Technician (Passenger Light Truck)

TirecraftWaterloo, ON, CA
CA$19.00 hourly
Full-time
Quick Apply

Tire Technician (Passenger Light Truck) Bast Tirecraft, Waterloo ON Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services.Tire technicians require technical exp... Show more

Summer Student - Operations

CRHKitchener, ON, CA
Full-time

Ready for your next challenge? Join us at CRH Canada! We’re 100 years strong; together we can reinvent the way the world is built.Greater Toronto's Top Employers.Canada’s Top Employers for Young Pe... Show more

Associate Financial Advisor - Mutual Fund Investment Specialist

Royal City RecruitmentWaterloo Region, Ontario, Canada
CA$75,000.00 yearly
Full-time

Mutual Fund Investment Specialist.This role may have an opportunity to specialize in one or more product areas such as life, group, and wealth with a primary focus on Mutual Funds.The Associate Fin... Show more

Site Safety Advisor

Valard ConstructionKitchener, ON, CA
CA$35.00 hourly
Full-time
Quick Apply

Our Health, Safety & Environment group is currently growing and is looking to add a.Guelph / Kitchener / Brantford area of ON.Reporting to the Regional Safety Supervisor, this position provides... Show more

Insurance Advisor Life, Health & Wealth

0000050824 RBC Life Insurance CompanyKITCHENER, Ontario, Canada
Full-time

We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance.As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provid... Show more

Coordonnatrice ou coordonnateur, Ventes nationales, canal Marchés des groupes à affinités

Company 1 - The Manufacturers Life Insurance CompanyKitchener, Ontario
CA$43,875.00 yearly
Full-time

At Manulife Financial, we're on a mission to simplify decisions and enhance lives worldwide.With our global headquarters in Toronto, Canada, we operate as Manulife in Asia, Canada, and Europe, and ... Show more

Manager, Academic Pathways and Partnerships

Wilfrid Laurier UniversityWaterloo, CA
CA$74,052.00 yearly
Full-time +1

Reporting to the Senior Administrative Officer, Faculty of Arts, the Manager, Academic Pathways and Partnerships is responsible for the overall direction, coordination, implementation, execution, c... Show more

Investment Advisor

0000050599 RBC Dominion Securities Inc.WATERLOO, Ontario, Canada
Full-time

Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours.Maybe you’ve dreamed of start... Show more

Academic tutoring Private Tutoring Jobs Breslau

SuperprofBreslau, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Investment Advisor

Royal Bank of Canada>WATERLOO, Canada
Full-time

Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours.Maybe you’ve dreamed of start... Show more

Experienced Financial Advisor/Planner

Desjardins Financial Security Independent Network - Southwestern OntarioKitchener, Ontario, Canada
Full-time

Experienced Financial Advisor/Planner.Are you ready for change, flexibility, and the opportunity to build your own practice? Take control of your future, your own success, and create financial inde... Show more

Scheduling Assistant - Summer Student

Community Support ConnectionsBreslau, ON, CA
Permanent +1
Quick Apply

SCHEDULING ASSISTANT - SUMMER STUDENT Canada Summer Jobs Temporary Contract, June 22, 2026, to Aug 14, 2026 (8 weeks) 35 hours per week, Monday – Friday, 8:30 AM – 4:00 PM $17.Meals on ... Show more

Spanish Tutor

Prep Academy TutorsKitchener, Ontario, Canada
Full-time

Spanish Tutor – Prep Academy Tutors (Kitchener & Waterloo).Prep Academy Tutors is a private, in-home tutoring service delivering flexible, personalized academic support to students.We specializ... Show more

2026 STUDENT Placements

Schlegel VillagesKitchener, ON, CAN
Full-time

Schlegel Villages Values Students and their commitment to helping others.With our 18 Village locations (and growing) we look forward to the opportunity to help students receive hands on experience ... Show more

Banking Advisor

0000050007 Royal Bank of CanadaKITCHENER, Ontario, Canada
Full-time

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction.Specifically, you help clients with their everyday banking, ... Show more

 • New!

Curriculum Advisor (TVET Mining)

Cuso InternationalWaterloo, Ontario
Permanent

This Volunteer Placement is located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Cuso International is seeking a candidate who is enthusiastic about joining the Volunteering... Show more

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Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
19 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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