Talent.com

Spa Jobs in Cochrane, AB

Create a job alert for this search

Spa • cochrane ab

Last updated: 2 days ago
Customer Experience Lead - Key Holder

Customer Experience Lead - Key Holder

Laura CanadaRocky View County, Alberta, Canada
Part-time
Observes and coaches team members’ behaviors to maintain high standards of customer service and product knowledge.Acts as a role model by providing exemplary customer service using Laura Canada’s c...Show moreLast updated: 2 days ago
spa manager

spa manager

BEAUTYFLY INCCochrane, AB, CA
CA$34.50 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 7 months to less than 1 year.Beauty shop or aesthetic service. Direct and control daily operations.Plan and organize daily opera...Show moreLast updated: 21 days ago
nail care technician

nail care technician

Regal Nails & SpaCochrane, AB, CA
CA$22.00–CA$23.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Beauty shop or aesthetic service.Apply or remove artificial nails and nail art. Provide gel and acrylic nail extensions.Work conditions and ...Show moreLast updated: 30+ days ago
nail salon supervisor

nail salon supervisor

Glamour Nails & SpaCochrane, AB, CA
CA$36.00–CA$38.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Be the point of contact when in need to handle emergency situations. Requisition or order materials,...Show moreLast updated: 27 days ago
Chief Steward

Chief Steward

Kananaskis Mountain Lodge Autograph CollectionCentennial Drive, Kananaskis Village AB, Canada
Full-time
This hotel is owned and operated by an independent franchisee, Pomeroy Lodging.The franchisee is a separate company and a separate employer from Marriott International, Inc.The franchisee solely co...Show moreLast updated: 24 days ago
Bartender / Mixologist - BlacktailBarsKananaskis Village, Alberta Canada

Bartender / Mixologist - BlacktailBarsKananaskis Village, Alberta Canada

Pomeroy Lodging LPBarsKananaskis Village, Alberta Canada
CA$15.00 hourly
Bartender / Mixologist - Blacktail.Rate of Pay : $15 / Hour + Gratuities.THIS JOB IS LOCATED IN KANANASKIS, AB.SUBSIDIZED STAFF HOUSING IS AVAILABLE. Experience the Pomeroy Kananaskis Mountain Lodge her...Show moreLast updated: 30+ days ago
Customer Experience Lead - Key Holder

Customer Experience Lead - Key Holder

Laura CanadaRocky View County, Alberta, Canada
2 days ago
Job type
  • Part-time
Job description

Job Description

1. Customer Service

  • Observes and coaches team members’ behaviors to maintain high standards of customer service and product knowledge.
  • Acts as a role model by providing exemplary customer service using Laura Canada’s customer service standards.
  • Effectively builds and maintains a personal clientele by using Laura Canada’s tools and ensures all Sales Associates do the same.
  • Demonstrates strong wardrobing skills by coaching and sharing knowledge on current fashion trends, product, and the customers’ unique needs as well as ensuring team members are always up to date on new arrivals, product knowledge, and current fashion trends.
  • Conducts SPA weekly.
  • Acts as a role model by promoting the website, store CRM, any loyalty program, marketing initiatives in place and direct ship.
  • Fosters a vibrant, fun, energetic and enjoyable store environment.

2. Floor Leadership

  • Demonstrates excellent floor leadership and has exceptional control of the sales floor (customer service standards, fitting rooms, zone coverage, cash desk area) and monitors segment accountability results.
  • Continually monitors traffic trends and reacts in a timely manner.
  • Identifies team members’ issues and communicates them to the Store Manager.
  • 3. Business Management

  • Assists Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.
  • Assists Store Manager in dressing window mannequins to showcase the store’s inventory and adheres to visual standards, including any mandatory directives that may be issued.
  • Assists Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.
  • Assists Store Manager in executing directives (e.g. receiving goods, implementing markdowns, processing transfers, direct ship and special order requests) accurately and in a timely manner.
  • Acts as a back-up to the Store Manager.
  • Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.
  • 4. Store Performance

    Contributes to achieve all key financial objectives established by Laura Canada :

  • Sales
  • Closing ratio
  • Hours
  • Shrink
  • Dollars per transaction
  • Units per transaction
  • Qualifications

  • Contagious passion for fashion and customer service
  • A minimum of 1 year experience as Sales Associate preferred
  • Proven leadership and passion for coaching and developing others
  • Ability to create a positive work environment where team members are motivated to learn and grow
  • Excellent communication and interpersonal skills
  • Demonstrates initiative on an on-going basis.
  • Embraces Company initiatives and acts as a change agent to ensure directives are met.
  • Open to feedback and implements change in a timely manner.
  • English and / or French as required.