Social work case manager Jobs in Toronto, ON

Job Description :

The Social Manager is responsible for leading the strategy setup optimization and performance of paid social campaigns across dentsus clients. This role acts as a daytoday client partner and internal leader ensuring paid social work drives business outcomes aligns with dentsus integrated performance approach and contributes to connected media solutions across the network.

Key Responsibilities

Strategic Leadership

Collaborate with Client Leads Strategy and crosschannel teams to define paid social strategies aligned with the broader media and business objectives.

Translate dentsus audiencefirst datadriven approach into actionable paid social tactics and recommendations.

Stay current on platform innovations dentsu tools / tech and industry trends to proactively identify opportunities for clients.

Campaign Planning & Execution

Lead endtoend setup of paid social campaigns across Meta TikTok Pinterest Snapchat Twitter / X and emerging platforms.

Conduct audience and competitive research using dentsu tools (where applicable) to inform targeting strategies.

Build and QA campaign structures tracking creative rotations and platform settings to ensure operational excellence.

Ensure accurate trafficking and adherence to dentsu and client best practices.

Optimization & Performance Management

Monitor campaign performance daily and optimize for efficiency performance KPIs and fullfunnel business outcomes.

Use dentsu measurement frameworks (e.g. test & learn agendas brand lift incrementality testing) to improve campaign contribution.

Partner with Analytics and crosschannel teams to understand impact holistically across platforms.

Reporting & Insights

Deliver clear consistent reporting with strong narrative storytelling insights implications and recommended actions.

Ensure all reporting meets dentsus quality standards leveraging dashboarding tools where applicable.

Present performance updates to clients and internal leadership with confidence and clarity.

Client Partnership

Act as a strategic and solutionsfocused daytoday contact for clients.

Understand client business priorities and connect paid social performance to their KPIs and organizational goals.

Provide guidance to clients on creative best practices measurement approaches and new opportunities.

Team Leadership & Collaboration

Coach mentor and develop Analysts and Coordinators on campaign execution optimization and reporting.

Work collaboratively within dentsus integrated model Media Strategy Analytics Creative and CXM teams.

Contribute positively to team culture by sharing knowledge best practices and learning across the paid social community.

Qualifications

Post-secondary education in Media Advertising Marketing Business Administration Communications or related field.

3 years of handson paid social experience ideally within a digital performance agency or inhouse performance team.

Proven experience managing campaigns across major social platforms.

Expertise with : Meta Ads Manager

TikTok Ads

Pinterest Ads

Snapchat Ads

Twitter / X

Understanding of third-party tracking pixels tags and measurement.

Knowledge of Google Analytics or similar tools (an asset).

Strong proficiency in Excel and / or data visualization platforms

Analytical and performancedriven with strong numeracy.

Detailoriented with exceptional QA standards.

Strong communicator able to simplify complexity for clients and internal partners.

Additional information

Vacancy : Is this posting for the purposes of filling an existing vacancy Y / N

The salary range for this position is$80k-$85k. Actual salary within thesalary range will be based on avariety of factors including relevantexperience knowledge and skills.A range of medical dental RRSPpaid time off and / or other benefitsalso are available to all permanentemployees.

AI Disclosure : dentsu utilizes artificial intelligence tools as part of its recruitment process as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools.

We know through experience that different ideas perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process please contact or to begin a conversation about your individual accessibility needs throughout the hiring process

Location : Toronto

Brand : Dentsu Media

Time Type : Full time

Contract Type : Permanent

Required Experience :

Manager

Key Skills

Motivational Interviewing,Acute Care,Crisis Intervention,Behavioral Health,Intake Experience,Hospice Care,Case Management,Home Care,Child Welfare,Experience with Children,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 80 - 85