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The Case Manager is an integral member of a multidisciplinary team supporting clients with severe and persistent mental illness. This role focuses on client-centered care through assessments, treatment planning, health promotion, medication management (in coordination with the team psychiatrist), and ongoing support aligned with company's standards.
Key Responsibilities :
Initiates services to clients at the point of intake to ensure that proper assessment and initial service response occurs;
Develops clinically sound case plans, using appropriate assessment tools, that are specific to the needs of clients and the objectives of the program in question;
As the Primary Case Manager or as a member of a client care team, ensures implementation and evaluation of the care plans, based on a team approach;
As the Primary Case Manager, ensures that all administrative functions related to her / his client list are completed;
Establishes case management links with other resources
Pursues case management activities independently and in concert with other professionals, agencies and groups;
Maintains accurate and complete clinical records;
Provides leadership in ensuring case conferences occur as required;
Collaborates with other appropriate service systems, organizations and individuals to ensure that services are well co-ordinated and meet a high standard of quality care and / or supervision;
Identifies problems and possible solutions for resource use, and collaborates for service improvement;
Assesses functional and resource needs in relation to the needs and goals of clients;
Delivers all services in a professional manner and according to established guidelines and associated benchmarks;
Follows all health and safety guidelines established by Joint Health &; Safety Committee;
Fulfills other responsibilities as required, possibly for clients of other programs.
Qualifications : Education :
Post-secondary education is required. This can be a Community College Diploma in Social Services, a University Degree in Social Sciences, or a combined University Degree and Community College Diploma in Human Services.
Experience :
Appropriate experience in a related field.
Work experience in a community mental health setting.
Experience working with Psychosocial Rehabilitation (PSR) models.
Experience in individual counseling.
Experience in direct service delivery to adults with serious mental illness.
Knowledge :
Good understanding of mental illness issues, the mental health system, and concepts related to the effects of serious mental illness.
Familiarity with relevant legislation (e.g., Mental Health Act, Personal Health Information Protection Act).
Knowledge of local housing, healthcare, and community resources.
Knowledge of and sensitivity to gender, race, sexual orientation, age, and multicultural issues.
Skills :
Good problem-solving skills.
Excellent interpersonal skills.
Excellent communication skills (both oral and written).
Good assessment skills.
Ability to work independently and as part of a team.
Ability to work collaboratively with community resources.
Other Requirements :
Regular access to a dependable vehicle.
A valid Ontario driver's license in good standing.
Job Type : Seasonal
Contract length : 3 months
Pay : From $40.00 per hour
Benefits :
Flexible schedule
Application question(s) :
How many years of Case Manager do you have experience?
This is a community-based position that requires travel throughout the west end of the GTA and downtown Toronto. Would you be comfortable with that?