About Us
St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centred approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.
Position Summary and Scope of Service :
St.Amant's core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Manager, Autism Case Management and consistent with the Mission, Values and policies of St.Amant, the Case Worker is a critical role in ensuring the success of St.Amant business and operations.
Exemplifying the mission, vision and values of St.Amant, the Case Worker works collaboratively with partnered programs while offering employees respectful customer service.
The Case Worker is primarily a remote position with most meetings and services offered virtually, and some services provided in-person in the client's home and / or in the community on an as needed basis. The Case Worker provides case management services for children with Autism Spectrum Disorder. The Case Worker is expected to work as a member of a service delivery team and use sound independent judgement. The Case Worker uses the professional application of social work theory and methods to deliver discipline-based services and intervention strategies to individuals, families, agencies and care providers through the following steps of the case management process :
- Referral and intake
- Crisis and / or protection services
- Assessment (including risk assessment)
- Case planning, counselling and support services provision, including financial management
- Service monitoring and evaluation
- Service termination
The Case Worker will require in-depth knowledge of program policies, directives and applicable legislation. The Case Worker will take an active role in promoting service and developing creative strategies to work with families and systems. The Case Worker promotes a positive, nurturing environment for the family and works toward strengthening support networks, enhancing knowledge, competencies, skills, and family stability using a family-centered approach within an ecological model of practice.
The Case Worker provides services in accordance with the Mission and Values of St.Amant, policies and procedures of Clinical Services, external legislation and regulatory bodies and all relevant professional standards of practice.The Case Worker is familiar with and promotes a mindful, family-centered, customer service focus in the provision of services to clients, staff and in other professional relationships.The Case Worker promotes processes that contribute to self-determination and the development of skills and competencies of individuals and care providers. This pertains to all areas of intervention including assessments, treatment, and implementation of service.The Case Worker is responsible for evaluating effectiveness and efficiency of interventions to ensure outcomes that are positive and beneficial to clientsThe Case Worker is familiar with social policy, issues, trends, best practices in the field, needs, gaps or opportunities which may improve the lives of persons with Autism Spectrum Disorder, or which promote social justice, equity or accessibility.The Case Worker is familiar with and adheres to all policies related to the program, risk management and those of workplace activity, promotes and follows all safety, health and respectful workplace practices.St.Amant values and promotes volunteerism and student mentorship in the workplace. Volunteers and students bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer and student initiatives.
Qualifications : Educational :
Must possess a Bachelor of Social Work (BSW) Degree from an accredited universityFrench language skills are an assetProfessional :
Must be eligible for and maintain registration with the Manitoba College of Social Workers including meeting all prescribed continuing education requirements of the professionMinimum of two years' social work experience in the area of developmental disabilities is preferredClinical :
Demonstrated knowledge and experience using a family-centered model of service provisionKnowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestylesKnowledge and experience working with children and families and experience working in the area of developmental disabilities / Autism Spectrum DisorderKnowledge and ability to function within the legislation and regulations pertinent to practice, including CFS Act, Vulnerable Persons Legislation, and Personal Health Information ActExpertise in conducting social / family assessments using an ecological framework and family-centered approachKnowledge of psychosocial and environmental factors involved in chronic disability which may impact family functioning or adjustment, and the ability to define appropriate intervention strategiesAbility to form appropriate professional / trust relationship with clientsDemonstrated counseling skills including supportive, adjustment, and crisis counselingAbility to assess and identify risk level of situations and respond appropriatelyWorking knowledge of service systems and ability to creatively access or develop informal and formal supports or resourcesAbility to document plans and interventions accurately and in a timely manner, using standardized program protocol and formatsAbility to communicate openly and appropriately using positive interpersonal communication skillsKnowledge of the dynamics inherent in the client-worker relationship and skillful in preparing for transition and in determining the nature of support required upon terminationAbility to develop and conduct specialized group interventions and to document benefits and outcomesAbility to organize, chair and conduct meetingsAbility to understand, support and practice interdisciplinary teamwork in order to provide services in the clinical, educational or living milieu of the person with Autism Spectrum DisorderAbility to maintain an active caseload, providing assessment, service plan development, intervention planning / implementation and service outcome evaluation.Ability to work within direct, mediated and consultative models of practiceUnderstand own clinical limitations and seek support and consultation for clinical activities so as to do “no harm”Personal :
Ability to work with minimal supervision as well as a collaborative team player in a team environmentAbility to organize and prioritize work in a fast-paced environmentAbility to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovationSuperb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awarenessAbility and willingness to give and receive honest, balanced feedbackDemonstrates competence and character that inspires trustActs with integrity and respect in all interactionsValues and commitment to continuous self-growth and professional learningPossess excellent written and verbal communication skillsAbility to provide education and training in public forumsKnowledgeable of the concepts of Quality Improvement (QI) and ability to implement services consistent with these concepts in a complex environmentPositive, energetic, self-directed, independent decision-maker and client-focusedAbility to work in a Microsoft Office environment including Microsoft TeamsPossess emotional stabilityProject a professional imagePossess the physical ability to perform the duties of the positionDemonstrates sound independent judgmentMust possess a valid Manitoba driver's license and have access to a vehicleAbility to work remotelyAbility to travel and work flexible hours as necessaryAbility to provide after-hours services or to work occasional evenings and weekends as neededDuties and Responsibilities
Program / Service Support
Consistent with the Mission, Philosophy and Policies of St.Amant, the Case Worker is directed toward family empowerment, is cognizant of the individual needs of each family member, and recognizes that they are part of a much broader community and social system. Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program / service standards.
Duties include :
Receives and reviews new referralsMaintains familiarity with referral sources in the general communityProvides social assessments using an ecological framework and family-centered model in order to facilitate and develop plans which specify goals and outcomesPerforms initial risk assessment as requiredEmpowers families to develop formal and informal supports to facilitate the most effective and efficient utilization of resources and to enhance coping skillsEnsures clinical outcomes, internal and external services and supports are monitored, documented and shared appropriately and effectivelyInvestigates all incidents of abuse / neglect consistent with applicable Acts, Regulations and prescribed standardsRecognizes and prioritizes high-risk indicators or potentially abusive situations; reports and documents all high risk or potentially high risk situations according to policy and legislation, proceeds with intervention or follows up to prevent further occurrencesCoordinates / facilitates the resolution process related to family concerns or dissatisfaction and provides mediation and conciliation servicesParticipates as needed in team meetings or service review meetings; ensures service plan and timelines are specified for clinical interventionResponsible for initiating Age of Majority planning as the individual approaches adulthoodEnsures that a transition plan is identified, that timelines are specified, and that the family is transitioned appropriately on termination of servicesExercises statutory responsibilities in the event of removal of an individualArranges emergency placement as warrantedConsults and collaborates with various service streams (police, school, legal guardian / decision-makers, mental health, hospitals, identified resources, etc) to arrange critical servicesProvides crisis services throughout case life as warrantedStrategizes services for complex / high-needs individuals and familiesIdentifies individual / family / agency / care provider strengths and needsInterprets and analyzes case information and recommends appropriate resourcesAssists in the creation of a case plan identifying / recommending service requirementsEvaluates if services and supports are meeting desired outcomes of case planning goalsEnsures ongoing required supports are in place from other systems as requiredProvides education or information, verbal and / or written, with respect to services and resourcesFacilitates and attends groups or meetings in response to identified need with both internal and external supportsConsults effectively with other supports and services to ensure coordination of planningResponds to emergency / crisis situations in a timely mannerCompletes required administrative functions when closing filesMaintains internal / external partnerships and works collaboratively and strategically on multidisciplinary teamsThe above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.
St.Amant is a bilingual organization. Proficiency in both official languages (French / English) would be considered an asset.
St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.
As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.
As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.
We offer a competitive salary and a comprehensive benefits package that includes : Health & Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan, and Employer-Matched Pension Plan.
