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Service manager Jobs in Toronto, ON

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Service manager • toronto on

Last updated: 2 days ago
Residential Customer Service Manager

Residential Customer Service Manager

Randstad CanadaToronto, Ontario, CA
Temporary
Quick Apply
We’re seeking a dedicated and resident-focused Residential Customer Service Manager to lead the delivery of exceptional service within a residential community. In this key role, you’ll act as the pr...Show moreLast updated: 25 days ago
  • Promoted
Service Desk Manager

Service Desk Manager

Canpar ExpressToronto, ON, Canada
Full-time
Canpar Express and Loomis Express, both subsidiaries of TFI International, are key players in Canada’s logistics sector.Canpar, founded in 1976, specializes in small parcel delivery with over 1,700...Show moreLast updated: 10 days ago
  • Promoted
Catering Service Manager

Catering Service Manager

Compass GroupWaterloo, Region of Waterloo, Canada
Full-time
Commission Plan (Up to $20,000 based on Sales).Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from...Show moreLast updated: 17 days ago
  • Promoted
Glazing Service Manager

Glazing Service Manager

Triumph Group of CompaniesToronto, ON, Canada
Full-time
Are you an experienced professional in the glazing industry, passionate about leadership and delivering exceptional customer service?. If you're a strong leader with a focus on safety, quality, ...Show moreLast updated: 10 days ago
  • Promoted
Automotive Service Manager

Automotive Service Manager

MidasToronto, ON, Canada
Full-time
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair ex...Show moreLast updated: 11 days ago
  • Promoted
Service Delivery Manager

Service Delivery Manager

Tao Solutions IncToronto, ON, Canada
Full-time
Do you thrive in a dynamic, fast-paced environment? Do you get excited at the prospect of managing and building high performance teams? Do you like to disrupt traditional thinking and find innovati...Show moreLast updated: 26 days ago
  • Promoted
Service Support Manager

Service Support Manager

Persistent SystemsOntario, Canada
Full-time
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next.Our...Show moreLast updated: 13 days ago
  • Promoted
Service Manager

Service Manager

The 401 GroupEastern Ontario, ON, Canada
Full-time
At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as. Compensation : Up to $120,000 per year.The Servi...Show moreLast updated: 21 days ago
  • Promoted
Service Manager

Service Manager

Wash LaundrySystemsToronto, ON, Canada
Full-time
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. We strive to build a sense of purpose ...Show moreLast updated: 4 days ago
  • Promoted
Environmental Service Manager

Environmental Service Manager

COMPASS GROUP CANADAGreater Sudbury, Sudbury District, Canada
Full-time
You might not know our name, but you know where we are.That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world,...Show moreLast updated: 26 days ago
  • Promoted
Corporate Service Manager

Corporate Service Manager

Grill HeroToronto, ON, Canada
Full-time
What began as a small summer venture has grown into North America’s trusted brand to offer 360-degree grill services.In doing so, Grill Hero enhances their communities' ability to have a safe & enj...Show moreLast updated: 21 days ago
  • Promoted
Service Delivery Manager

Service Delivery Manager

Tata Consultancy ServicesToronto, ON, Canada
Full-time
Inclusion without Exception : Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, ...Show moreLast updated: 11 days ago
  • Promoted
Manager Customer Service

Manager Customer Service

Advantage SolutionsToronto, ON, Canada
Full-time
The Customer Service Manager is responsible for supervising associate performance and development on a daily basis.Works with associates to ensure client and customer goals and objectives are being...Show moreLast updated: 25 days ago
  • Promoted
Customer Service Manager

Customer Service Manager

NellsonON, Canada
Full-time
Join to apply for the Customer Service Manager role at Nellson.Be among the first 25 applicants.This range is provided by Nellson. Your actual pay will be based on your skills and experience — talk ...Show moreLast updated: 11 days ago
  • Promoted
Service Account Manager

Service Account Manager

Sectigo, Inc.Eastern Ontario, ON, Canada
Full-time
At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.Sectigo is a leading provider of digital identity and cybersecurity solutions, of...Show moreLast updated: 3 days ago
  • Promoted
Client Service Manager

Client Service Manager

VisaToronto, ON, Canada
Full-time +1
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show moreLast updated: 2 days ago
  • Promoted
Guest Service Manager

Guest Service Manager

Queens HarbourToronto, ON, Canada
Full-time
Job Title : Guest Service Manager.Location : Queen’s Harbour.Our team is passionate about MediterrAsian cuisine and driven by heart and hustle. We create unforgettable dining experiences with a ...Show moreLast updated: 26 days ago
  • Promoted
Service Project Manager

Service Project Manager

ATS AutomationON, Canada
Full-time
The world isn’t standing still, and neither is ATS Life Sciences - We don’t follow the trends.Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences ...Show moreLast updated: 21 days ago
Residential Customer Service Manager

Residential Customer Service Manager

Randstad CanadaToronto, Ontario, CA
25 days ago
Job type
  • Temporary
  • Quick Apply
Job description

We’re seeking a dedicated and resident-focused Residential Customer Service Manager to lead the delivery of exceptional service within a residential community. In this key role, you’ll act as the primary liaison between residents, building staff, and property management—ensuring every interaction is handled with care, efficiency, and professionalism.

You will be responsible for addressing resident inquiries and concerns, coordinating maintenance and service requests, overseeing move-in / move-out procedures, and fostering a welcoming, connected community. The ideal candidate is proactive, empathetic, and thrives in a fast-paced environment where creating a positive resident experience is always the top priority.

If you’re passionate about customer service, take pride in solving problems, and are excited to make a real difference in the lives of residents—we’d love to hear from you!

Advantages

What’s in it for YOU!

  • Downtown Toronto location
  • Extremely TTC accessible
  • 12 month contract
  • Hours are 9 : 00 am-5 : 00 pm
  • Half hour paid lunch
  • Welcoming team and ready to help out

Responsibilities

Management of Staff :

  • Supervise operational staff working in and around the residential property.
  • Customer Service Relations :

  • Maintain the highest level of customer service in relation to residents.
  • Communicate effectively with residents and relevant others. Ensure that any areas of concern are addressed promptly and thoroughly.
  • Direct and manage resident functions in such a matter as to win and maintain the respect and goodwill of all residents.
  • Focus on resident retention.
  • Assist and ensure all resident and owner complaints are handled promptly and appropriately.
  • Administration :

  • Prepare and process documentation related to parking agreements, locker agreements, and key release forms, ensuring all information is accurate and compliant with company policies. Collect payments as needed.
  • Facilitate lease signings with approved applicants prior to move-in, ensuring all necessary documentation is completed, utilities are properly set up, and insurance coverage is verified.
  • Enter insurance details into the resident portal to ensure accurate and up-to-date records.
  • Submit received cheques to the Property Manager for processing at Head Office in a timely manner.
  • Assist with tenant communication regarding outstanding balances, using phone calls, emails, and door-knocking as appropriate to ensure follow-up.
  • Distribute notices and correspondence as required, ensuring timely delivery and compliance with relevant policies.
  • Code and approve invoices from suppliers and contractors.
  • Building Maintenance :

  • Conduct pre-inspection and inspections of vacant units, note deficiencies and prepare building reports.
  • Schedule maintenance work.
  • Place service calls with contractors. Coordinate contracted work.
  • Conduct weekly / monthly inspections of the common areas of the property and rectify any deficiencies.
  • Take initiative to propose improvements of property management processes or procedures.
  • Leasing :

  • Provide prospective resident with the rental application link via Property Vista.
  • Collect the First Month, Home Insurance Confirmation and signed parking / lockers forms if it’s applicable.
  • Schedule Tenancy Agreement signing appointment with resident(s) have Tenancy Agreement signed by all relevant parties and perform move-in inspection.
  • Notify applicants of the status of their application within two business days of completion.
  • Record all leased units, including vacate date, date leased and move in date.
  • Regularly inspect all vacant units to confirm clean, ready condition as directed by Property Manager.
  • Qualifications

    Qualifications : Education

  • Minimum High School diploma (Grade 12 / 13).
  • Preference : College Degree.
  • Requirements : ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform property management software functions.
  • Experience

  • Required : A minimum of two years’ experience in residential property management or a related field.
  • Skills and abilities

  • Strong alignment with company values of Honesty, Integrity, Respect, and Trust.
  • Good management and leadership skills.
  • Excellent communication skills.
  • Strong administrative and organizational skills.
  • Strong time management skills.
  • Proficient with computers and software.
  • Portraits professional image.
  • Strong customer service orientation.
  • Motivated to learn more and grow within this position.
  • Knowledge of on-site maintenance requirements including dealing with vendors and contracts.
  • Good negotiating skills.
  • Has a high stress tolerance.
  • Special Requirements :

  • Valid driver license.
  • Be willing and able to be on call and work irregular hours.
  • Skills and abilities

  • Strong alignment with company values of Honesty, Integrity, Respect, and Trust.
  • Summary

    If you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.