Were looking for a Guest Service Manager who can easily build relationships and create a strong synergy within our service teams.
This guest satisfaction enthusiast will use his or her dynamism and ...Show moreLast updated: 16 days ago
Service Manager
Lone Star Texas GrillGloucester ON, K1J 1A2
Full-time
Location : 1211 Lemieux Street, Gloucester ON, K1J 1A2.The Service Manager is to provide leadership to Our People who deliver a great experience to our guests.
A passion for service and creating a me...Show moreLast updated: 30+ days ago
Promoted
Service Manager
MAG Management CorporationOttawa, ON, Canada
Full-time
Myers Automotive Group is all about Ottawa.The people on our team are your friends and neighbours.Our kids go to school together, play sports together, and succeed together.We sit on parents’...Show moreLast updated: 30+ days ago
Promoted
Food Service Manager, Healthcare
COMPASS GROUP CANADAOttawa, ON, CA
Full-time
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Promoted
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Ecolab Life SciencesOttawa, ON, CA
Full-time
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Promoted
Service Manager - 1861593
JP RecruitmentOttawa, ON, Canada
Full-time
A market leader in the HVAC industry is looking for a Service Manager in the.You will be leading a team of service technicians and service call centre employees in a fast paced, high volume service...Show moreLast updated: 30+ days ago
Promoted
Community General Manager, Imperial Service
Canadian Imperial Bank of CommerceOttawa, ON, CA
Full-time
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At CIBC, we embrace your strength...Show moreLast updated: 2 days ago
Promoted
New!
(CAN) Customer Service Manager
Walmart Canada CorpOttawa, ON, CA
Full-time
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry.A Customer Service Manager coordinates front end operations to provide exception...Show moreLast updated: 15 hours ago
Promoted
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Kone MéxicoOttawa, ON, CA
Full-time
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Assistant Service Manager
Farm Boy Inc.Ottawa, Ontario, Canada
Full-time
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Promoted
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RONAGatineau, CA
Full-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 14 days ago
Promoted
Assistant Guest Service Manager
Germain Hotels groupOttawa, ON, CA
Full-time
You are the craftsman of guest satisfaction!.We're looking for an Assistant Guest Service Manager, with strong organizational skills to be at the heart of the action.
Responsible for coordinating fr...Show moreLast updated: 13 days ago
Promoted
Customer Service Manager (Remote)
Mashreq BankOttawa, ON, CA
Remote
Full-time
Progressive Technology is seeking an experienced and dedicated.This key leadership role will involve overseeing our customer service department, ensuring that we deliver exceptional service to our ...Show moreLast updated: 30+ days ago
Promoted
Service Account Manager (SAM)
Hitachi VantaraOttawa, ON, CA
Full-time
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators.Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achi...Show moreLast updated: 30+ days ago
Promoted
Territory Manager, Sales and Service
Ecolab Inc.Ottawa, Ontario, Canada
Full-time
Join Ecolab’s sales team as a .Hospitality Territory Service and Sales Manager .Within our industry leading Institutional division, this outside sales offers comprehensive chemical products and sol...Show moreLast updated: 30+ days ago
Promoted
Food Service Manager, Healthcare
Groupe Compass Quebec ltée.Ottawa, ON, CA
Full-time
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Promoted
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The Children's Aid Society of OttawaOttawa, ON, CA
Permanent
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Promoted
(CAN) Customer Service Manager
Walmart CanadaOttawa, ON, CA
Full-time
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by Walmart Canada.
Your actual pay will be based on your skills and experience —...Show moreLast updated: 30+ days ago
Promoted
General Manager, Service & Solutions
KONEOttawa, ON, CA
Full-time
General Manager, Service & Solutions.Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernizatio...Show moreLast updated: 4 days ago
Were looking for a Guest Service Manager who can easily build relationships and create a strong synergy within our service teams. This guest satisfaction enthusiast will use his or her dynamism and know-how to ensure smooth efficient coordination of all our hotels operations in terms of reception reservations night auditing concierge services and valet parking. is willing to go to great lengths to ensure the highest level of guest satisfaction.
WHAT YOULL DOâ
Actively participate in the management and planning of the hotel staffing financial and material resources and support major transformation projects.
Support coach develop and manage the performance of service teams through formal and informal means.
Ensure guest satisfaction and quality of experience through anticipation of needs timeliness recognition and effective complaint management.
Maintain excellent relations with all members related to the work environment : guests employees Germain Hotels service center partners suppliers etc.
Ensure the safety of the premises and people by knowing and deploying (if necessary) emergency and crisis management measures including in the event of fire; by disseminating crime trends and by ensuring the hotels compliance with the PCI DSS standard.
WHAT YOULL BRING
Diploma in Hotel Management or equivalent experience
3 to 5 years experience in front desk management
Ability to solve problems manage priorities and work efficiently and professionally
Assertiveness and natural ability to communicate (both orally and in writing) inspire and mobilize teams
Excellent understanding of budget forecasting based on labor and hotel operations costs
Good knowledge of the Office and OPERA PMS an asset
WHAT WE OFFER
Passionate about travel Take advantage of great rates when you stay with Germain Hotels to travel the country. Again and again!
A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
Squats help you relax Get access to a state-of-the-art gym right in your workplace.