Service desk manager Jobs in Montreal, QC
Last updated: 5 hours ago
Our client, a leader in the technology industry, is supporting a key mandate in the transportation sector.This role focuses on providing exceptional technical support to ensure smooth operations an...Show moreLast updated: 14 days ago
Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your c...Show moreLast updated: 30+ days ago
ASSISTANT SERVICE MANAGER JOB AT LONGUEUIL FOR AUTOFLASH.Follow up on repair and services.Management of courtesy vehicles and contracts.
Prepare repair and service estimates.Produce tire and accesso...Show moreLast updated: 2 days ago
Are you a good listener, empathetic and do you like to be of service to others? Are you looking to give meaning to your work, to be proactive while being part of the solution? At Cogir, we need peo...Show moreLast updated: 1 day ago
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.Front office areas include Bell / Door Staff, Switchboard and Guest Services / Front Desk...Show moreLast updated: 30+ days ago
Are you looking to take on a leadership role where you can drive customer service excellence and sales growth in a dynamic, collaborative environment? Do you have the skills to create raving fans w...Show moreLast updated: 2 days ago
Automotive glass technology is helping transform how we experience the road.AtBelron Canada , the home office ofSpeedy Glass, Lebeau vitres d’autoandVanfaxwe take this seriously, which is why we in...Show moreLast updated: 7 days ago
Customer Service Operations Manager (1 year Contract).Manage a service center supporting healthcare teams and treatment centers with prompt, courteous customer and patient services for company prod...Show moreLast updated: 5 days ago
ADP is hiring a Client Service Manager.Are you looking to grow your careerin an agile, dynamic environment with plenty of opportunities to progress?.
Well, this may be the role for you.ADP's excepti...Show moreLast updated: 30+ days ago
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
District Service Managers driv...Show moreLast updated: 30+ days ago
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, an...Show moreLast updated: 8 days ago
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 5 hours ago
As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, a...Show moreLast updated: 30+ days ago
Number of hours per week : between 35 and 40.Shift : ...Show moreLast updated: 30+ days ago
Reporting directly to the Director of Operations, the Customer Service Manager is responsible for ensuring that FortNine customers are satisfied at all times.
This role includes managing the CS depa...Show moreLast updated: 30+ days ago
Brandt is currently seeking a Service Manager for our Brossard Construction & Forestry location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equipme...Show moreLast updated: 30+ days ago
Our client in Dorval is currently looking for a front desk and order processing representative.Are you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic and...Show moreLast updated: 30+ days ago
Reporting to the Associate Director of Games & Services Experience, the Service Manager is responsible for scoping, creating, and driving support service strategies to help Ubisoft products and...Show moreLast updated: 1 day ago
Member of service team responsible for managing activities and processes in a manner consistent with our philosophy, goals, and objectives.
The primary responsibility of this position is to manage t...Show moreLast updated: 30+ days ago
- Promoted
•Service Desk Agent
Recrute ActionMontréal, QC, caCA$18.00 hourly
Service Desk Analyst
Black & McDonald LimitedBrossard, Quebec, CanadaFull-time
- Promoted
Assistant Service Manager
AutoFlashLongueuil, QC, CanadaCA$70,000.00 yearly
Full-time
- Promoted
Multi-service center manager
COGIR Immobiliermontréal (anjou), CanadaFull-time
Guest Services Manager
Marriott InternationalMontreal, QC, CanadaCA$62,000.00–CA$78,000.00 yearly
Full-time
Customer Service Manager
The Agency by WorklandMontréal, Québec, CanadaPermanent
- Promoted
Service Centre Manager - Lebeau
Lebeau Vitres d’autosDuvernay, QC, CanadaFull-time
- Promoted
Customer Service Operations Manager
BrunelGreater Montreal Metropolitan Area, CanadaFull-time
Client Service Manager
ADPRene-Levesque Blvd, West, 9th floor, Montreal, QC, CA H3G 2WCA$80,000.00–CA$90,000.00 yearly
District Service Manager
STERISMontreal, QC, CACA$60,000.00–CA$69,000.00 yearly
- Promoted
Service Desk Analyst
GenpactMontreal, QC, CanadaFull-time
- Promoted
- New!
Service and return desk associate
RONA+Boucherville, CAPart-time
Service Manager
Trek Bicycle Canada ULCMontreal, QuebecCA$95,000.00–CA$115,000.00 yearly
Full-time
Service manager
IGALaval, CACA$39.00 hourly
Customer Service Manager
FortNineMontreal, QC, CanadaCA$65,000.00–CA$75,000.00 yearly
Full-time
- Promoted
Service Manager
Brandt Tractor Ltd.Brossard, Quebec, CanadaPermanent
- Promoted
Front desk and order desk representative - Dorval
Randstad CanadaDorval, Quebec, CAPermanent
Quick Apply
Service Manager
UbisoftMontreal, Québec, CanadaFull-time
National Service Manager
St-AmourLavalCA$45,000.00–CA$75,000.00 yearly
Permanent
- Promoted
Base Manager In-Flight Service
Transat ATDorval, Quebec, Canada Supervise and manage inflight staff including recruitment training performance evaluations and scheduling.Provide ongoing coaching support and mentorship to Supervisors maintaining high standards o...Show moreLast updated: 20 days ago
•Service Desk Agent
Recrute ActionMontréal, QC, ca14 days ago
Salary
CA$18.00 hourly
Job descriptionAvailability required to accommodate varying schedules, including mornings, evenings, weekends, and overnight shifts, with the possibility of split shifts (e.g., 4 hours in the morning and 4 hours in the evening). Act as the primary contact for customers, managing all technology-related issues and requests. Adhere to established processes, suggesting improvements where appropriate. Ensure compliance with service standards, including following security policies and business continuity plans. Troubleshoot and support inbound customer contacts via phone, chat, email, and self-service platforms, prioritizing proper ticketing and escalation procedures. Provide status updates on incidents and follow up with customers to ensure issues are resolved to their satisfaction. Maintain accurate records of interactions, including customer information, issues, actions taken, and ticket classifications. Support major incident management and participate in knowledge management initiatives. Build strong customer relationships, acting as an escalation point when needed. High school diploma or equivalent. Training or certifications from a technical school are advantageous. Previous experience in a service desk or customer service role is an asset. Strong skills in Microsoft Office and general computer systems. Experience troubleshooting mobile devices, network connectivity, and basic account administration, including Active Directory, is a plus. Excellent interpersonal skills. Excellent written and verbal communication skills. Bilingual in English and French to support clients in both languages. Ability to multitask, work independently, and collaborate effectively in a team environment. Strong customer service orientation, with a focus on problem resolution and customer satisfaction.
Service Desk Agent
Our client, a leader in the technology industry, is supporting a key mandate in the transportation sector. This role focuses on providing exceptional technical support to ensure smooth operations and superior customer experiences.
What is in it for you :
- Hourly salary of $18.
- Full-time, long-term contract position : 37.5 hours per week.
- Hybrid schedule : 2 days onsite, 3 days remote.
- Opportunity to work in a dynamic and professional environment.
- Join a passionate and inclusive team of professionals.
Schedule :
Responsibilities :
What you will need to succeed :
Why Recruit Action?
Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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