Service desk manager Jobs in Montreal, QC
Last updated: 14 hours ago
Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your c...Show moreLast updated: 30+ days ago
SALES REPRESENTATIVE / DESK MANAGER JOB AT LAVAL FOR MITSUBISHI LAVAL HGRÉGOIRE.Passenger Car Driver's License.Insurance of medical and paramedical expenses.Show moreLast updated: 30+ days ago
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 14 hours ago
GardaWorld Cash is the world’s largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutio...Show moreLast updated: 25 days ago
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.Front office areas include Bell / Door Staff, Switchboard and Guest Services / Front Desk...Show moreLast updated: 30+ days ago
SERVICE MANAGER JOB AT LONGUEUIL FOR LONGUEUIL KIA.Follow up on repair and services.Maintain, repair or replace equipment and tools.
Management of various contracts with suppliers.Offer the manufact...Show moreLast updated: 11 days ago
Leonard, QC is dedicated to providing seniors with the best quality of life possible through a welcoming atmosphere and a variety of services.
To learn more about our mission and services, visit.Thi...Show moreLast updated: 3 days ago
ADP is hiring a Client Service Manager.Are you looking to grow your careerin an agile, dynamic environment with plenty of opportunities to progress?.
Well, this may be the role for you.ADP's excepti...Show moreLast updated: 30+ days ago
The Business Service Desk provides first-tier support to end-users for applications that are business critical at CN.Different intake channels involve mostly phone calls, emails, and incidents tick...Show moreLast updated: 7 days ago)
ADP is hiring a Client Service Manager.Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?.
Well, this may be the role for you.ADP's except...Show moreLast updated: 11 days ago
Our client, a leader in the technology industry, is supporting a key mandate in the transportation sector.This role focuses on providing exceptional technical support to ensure smooth operations an...Show moreLast updated: 1 day ago
Brandt is currently seeking a Service Manager for our Brossard Construction & Forestry location.The Service Manager will be responsible for managing the sales and delivery of heavy duty equipme...Show moreLast updated: 30+ days ago
Convergint is currently recruiting for a Service Manager to join our growing team in our Laval location.As the Service Manager, you will be responsible for the Overall management and leadership of ...Show moreLast updated: 11 days ago
DESK MANAGER JOB AT BROSSARD FOR MEGA KIA BROSSARD.Passenger Car Driver's License.Insurance of medical and paramedical expenses.Show moreLast updated: 28 days ago
Our client in Dorval is currently looking for a front desk and order processing representative.Are you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic and...Show moreLast updated: 30+ days ago
Service Desk Analyst
Black & McDonald LimitedBrossard, Quebec, CanadaFull-time
- Promoted
Sales Representative / Desk Manager
Mitsubishi Laval HGrégoireLaval, QC, CanadaCA$100,000.00 yearly
Full-time
- Promoted
- New!
Manager Customer Service
National BankMontreal, QC, CanadaFull-time
Manager, Customer Service (Temporary)
GardaWorld CashMontréal, QuebecFull-time
Quick Apply
Directeur de service / Service Manager
BrandtBrossard, CA Brandt est actuellement à la recherche d'un directeur du service pour sa succursale de Brossard Construction & Foresterie.
Le directeur du service est responsable de la gestion des machin...Show moreLast updated: 30+ days ago
Guest Services Manager
Marriott InternationalMontreal, QC, CanadaCA$62,000.00–CA$78,000.00 yearly
Full-time
- Promoted
Service Manager
Longueuil KiaLongueuil, QC, CanadaFull-time
CLIENT SERVICE REPRESENTATIVE - EXPORT DOCUMENTATION - FRONT DESK
MSC - Mediterranean Shipping CompanyMontréal, Québec, Canada The Front Desk Attendant plays a crucial role in ensuring smooth operations at the front desk.The primary responsibility is to serve couriers, handle incoming cheques, manage in and out Bills of la...Show moreLast updated: 14 days ago
- Promoted
Front Desk Receptionist
Résidence Le ParcMontreal, QC, CanadaCA$19.00 hourly
Full-time
Client Service Manager
ADPRene-Levesque Blvd, West, 9th floor, Montreal, QC, CA H3G 2WCA$80,000.00–CA$90,000.00 yearly
Intern, Business Service Desk
CNMontreal, Quebec, CAFull-time
Client Service Manager
ADP (Automatic Data Processing)Montreal, QCFull-time
•Service Desk Agent
Recrute ActionMontréal, QC, caCA$18.00 hourly
Full-time
Quick Apply
- Promoted
Service Manager
Brandt Tractor Ltd.Brossard, Quebec, CanadaPermanent
Service Manager
Convergint TechnologiesLaval, QCFull-time
- Promoted
Desk Manager
Mega Kia BrossardBrossard, QC, CanadaCA$120,000.00 yearly
Full-time
- Promoted
Front desk and order desk representative - Dorval
Randstad CanadaDorval, Quebec, CAPermanent
Quick Apply
Service Desk Analyst
Black & McDonald LimitedBrossard, Quebec, Canada30+ days ago
Job type
- Full-time
Job descriptionFunctional knowledge of current technologies, protocols, and standards Ensure the security and confidentiality of all information managed by the Information Technology group in support of the company's operations Communicates Effectively Continuous Learning Customer Focus Holds Self and Others Accountable Problem Solving and Innovation Teamwork and Collaboration Values and Respects Others Post-secondary education in a related field 1-3 years of experience in a similar role Experience with IT ticketing systems Ability to speak, read and write in English and business French is an asset. Proficient in Windows Operating Systems and Microsoft Office applications. ITIL, A+, and Net+ or similar certifications would be an asset.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Service Desk Analyst is in Brossard, QC or Markham, ON and typically reports directly to the Service Desk Team Lead.
The Bilingual Service Desk Analyst provides day-to-day consultation, training, instruction, troubleshooting, and problem-solving to computer users for hardware, software, network, and related computer systems and peripheral devices. Using effective communication, technical and analytical skills, support is provided by phone, email, and / or using a ticket management system.
DUTIES & RESPONSIBILITIES
- Communicate comfortably to employees at all business levels
- Handle telephone calls, e-mails, and other requests for support in a skilled and professional manner
- Administer and maintain user accounts, permissions, and access rights (Microsoft Intune, AD etc.)
- Set up all equipment, including hardware and software upgrades and provide ongoing support.
- Track, monitor and accurately document requests to timely resolution and follow up as needed.
- Utilize resources such as knowledge bases, help desk tools, and websites to provide solutions to end users.
- Identify and escalate priority incidents to next-level support and / or 3
party vendors.
COMPETENCY REQUIREMENTS
EDUCATION REQUIREMENTS
WORK EXPERIENCE REQUIREMENTS
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.