What are the most popular job searches in Montreal, QC?

The 10 most popular job searches in Montreal, QC are: work from home amazon warehouse canada post weekend online airport data entry truck driver government

Which cities in Canada offer the highest salaries for service desk manager jobs?

The top 10 cities are: Guelph, ON ( from $ 39,000 to $ 208,881 year ) Calgary, AB ( from $ 76,017 to $ 145,000 year ) Vancouver, BC ( from $ 50,700 to $ 144,610 year ) Brampton, ON ( from $ 115,000 to $ 135,297 year ) Mississauga, ON ( from $ 120,770 to $ 134,565 year ) North York, ON ( from $ 48,750 to $ 125,957 year ) Edmonton, AB ( from $ 46,000 to $ 125,000 year ) Waterloo, ON ( from $ 121,151 to $ 123,610 year ) East York, ON ( from $ 116,598 to $ 123,553 year ) Ottawa, ON ( from $ 85,872 to $ 120,635 year )

Service desk manager Jobs in Montreal, QC

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Service desk manager • montreal qc

Last updated: 3 days ago

Bilingual (French & English) Level 1 IT Service Desk Support

CorGTAMontreal, Quebec, Canada

CA$25.00 hourly

Temporary

Role: Bilingual (French & English) Level 1 IT Service Desk Support.Location: Montreal, QC - 4x per week in office.We have a great new opportunity to support one of our Law Services clients in ... Show more

IT Service Desk Manager, Canada

ThalesSquare Victoria,Montreal

Full-time

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales.Thales is a business where brilliant people from all over the world come together to share ideas and inspire eac... Show more

Bilingual Global Service Desk Analyst

Randstad CanadaMontréal, Quebec, CA

Full-time +1

Quick Apply

We are looking for a professional and eager French Bilingual Global Service Desk Analyst for our Integrated Global Services team located across Canada.You will have a direct impact on our clients c... Show more

Service Manager (Laval)

Insight Pest Solutions CanadaLongueuil, QC

Full-time +1

The Big Picture: Grow With a Growing Company.Insight Pest Solutions is the fastest growing residential home service company in Canada.With this growth comes real opportunity for driven and self-mot... Show more

Service Advisor

Mega Kia BrossardBrossard, QC, Canada

Full-time

SERVICE ADVISOR JOB AT CITY FOR MEGA KIA BROSSARD.Follow up on repair and services.Prepare repair and service estimates.Insurance of medical and paramedical expenses. Show more

Coordinateur(trice) de service / Service Coordinator

Paladin TechnologiesMontreal, QC, CA

Full-time

Quick Apply

Responsable de la planification efficace des ressources techniques et des affectations, le/la coordinateur(trice) de service utilise des systèmes de billetterie et d’autres outils afin d... Show more

IT Service Desk Manager, Canada

ThalesMontreal

Full-time

Senior Manager general service (Hybrid)

National BankMontreal

Full-time +2

Capital Markets and treasury, Wealth management, Operations .A career as a Senior Manager at National Bank Independent Network means acting as a senior leader accountable for the end.NBIN’s General... Show more

Help Desk Support Technician [#4923]

AlteoMontreal, QC, Canada

Permanent

Alteo is looking for a Help Desk Support Technician for a permanent position based in Montreal.You will provide user support / customer service on Company supported computer applications and platfo... Show more

Service Desk Technician

LABUR, LLCMontreal , QC

CA$30.00 hourly

Full-time

We respectfully request that 3.LABUR is supporting a client in strengthening their end-user support capabilities through a critical Service Desk initiative.This engagement is focused on delivering ... Show more

Agile Service Delivery Manager

Alltech Consulting ServicesMontreal Quebec, Canada

Full-time

We are seeking a dynamic and experienced Agile Service Delivery Manager who will also serve as a Project Manager to lead the delivery of high-impact technology services and key strategic initiative... Show more

Service Representative

CIE_101 Beneva Inc.Longueuil, Quebec

Full-time

Le représentant de service relève du directeur – Courtage.Il travaille en étroite collaboration avec les représentants des ventes pour assurer le développement des affaires, un service à la clientè... Show more

Service Advisor

Pneus PapineauMontréal, QC, Canada

Full-time

SERVICE ADVISOR JOB AT CITY FOR PNEUS PAPINEAU.Follow up on repair and services.Prepare repair and service estimates. Show more

Service Technician

Reinhausen CanadaKanada, Brossard, Quebec

Full-time

For our location Brossard, Quebec we are looking for you as:.What challenges can you expect?.You will perform maintenance, servicing and repair of on-load tap-changers and transformers for power su... Show more

District Parts and Service Manager - Eastern Region

Kia Canada Inc.Montreal, Queb, CA

Full-time

Provide leadership & guidance to Kia Dealers in assigned District.Responsible for training & assisting Dealers in areas of Warranty Administration, Parts & Service performance and profi... Show more

Service Technician

Sani Marc IncBrossard, Quebec, Canada

Full-time +1

Emploi - Permanent Full-time -.Technician / Technical - maintenance / repair.Succursale: Brossard -Brossard Quebec J4Y 2P3.Reporting to the Technical Services Supervisor, you will have to travel to... Show more

Service Advisor

Saint-Laurent HyundaiMontréal, QC, Canada

Full-time

SERVICE ADVISOR JOB AT CITY FOR SAINT-LAURENT HYUNDAI.Follow up on repair and services.Prepare repair and service estimates.Insurance of medical and paramedical expenses. Show more

Service Desk Specialist - 1575

S.i. SystemsMontreal

Full-time

Location: Fully remote; occasional onsite visits (downtown Toronto) required for equipment pickup or internet-related needs.Schedule: Monday–Friday, shifts between 8:00 AM–8:00 PM (7.Hourly Pay Ran... Show more

Bilingual (French & English) Level 1 IT Service Desk Support

CorGTAMontreal, Quebec, Canada

30+ days ago

Salary

CA$25.00 hourly

Job type

Temporary

Job description

Role: Bilingual (French & English) Level 1 IT Service Desk Support
Rates: Up to $25.00 p/h T4 / $33.00 p/h INC.
Structure: 12 Month contract
Location: Montreal, QC - 4x per week in office

We have a great new opportunity to support one of our Law Services clients in a contract capacity!

Please see below for more information on the position and if interested apply with an updated resume aligned to the needs of the role.

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Key Responsibilities

Serve as the first point of contact for all IT-related queries (hardware, software, printers, applications, licenses, etc.) via phone, email, or in person.
Provide desktop and application support at the first/second-line level with professionalism and efficiency.
Log and update all issues within the ticketing system in accordance with defined processes.
Escalate issues to Level 2 and Level 3 teams where appropriate.
Own and manage IT Level 1 incidents for assigned customers through to resolution.
Proactively identify process improvement opportunities and contribute to continuous improvement initiatives.
Participate in knowledge transfer, maintaining up-to-date documentation and knowledge base articles.

Required Experience & Skills

Previous experience providing Level 1 IT support in a busy, professional services or corporate environment (supporting 1,000+ users preferred).
Strong background in ticket management systems and/or call centre support.
Experience working with high-profile customers in demanding, time-sensitive situations.
Strong troubleshooting skills, with the ability to distinguish between needs vs. wants to deliver appropriate solutions.
Process-driven mindset with attention to detail and ability to follow tasks through to completion.
Excellent customer care and communication skills across all levels of the organization.

Technical Knowledge Needed for this role:

Candidates should have proven ability in supporting:

Microsoft Windows 10 or higher
Microsoft Office 365 suite
Mobile Device Management tools (Intune or equivalent)
Apple devices (Mac, iPhone, iPad)
Printing solutions (desktop & multifunction devices)
Active Directory
File transfer solutions
Document Management Systems (e.g., iManage or equivalent)
Client Management Systems (CMS)
Time recording applications
Encryption and security software
Dictation and transcription tools
Remote access tools (VPN, Terminal Services, TeamViewer, etc.)
Multi-factor authentication tools (e.g., Microsoft Authenticator)

Certifications (Preferred)

ITIL certification
Microsoft certifications

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CorGTA is an equal opportunity employer, please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.

For more roles like this please go to www.corgta.com/find-a-job/