Service desk analyst Jobs in Longueuil qc
Last updated: 1 day ago
Junior Service Desk Analyst to provide Tier 1 support to clients by phone and chat
S.i. SystemsMontreal Show moreLast updated: 30+ days ago
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CB CanadaMontréal, Québec, CanadaJunior Service Desk Analyst to provide Tier 1 support to clients by phone and chat
S.i. SystemsMontreal30+ days ago
Job descriptionProvide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company’s Incident Management Application Resolving support calls in a quick and efficient manner while meeting SLA’s Escalate calls where necessary Complete company provided training to ensure you have what you need to fulfill your role Keep up to date with the latest technologies utilized by the Company 2+ years experience as a Service Desk Analyst providing remote support to end users Experience working in a Windows environment working with MS Office Products Experience supporting mobile devices (iPhones)
Our valued defence client is seeking a Junior Service Desk Analyst to provide Tier 1 support to clients by phone and chat
- remote. Open to candidates in Ottawa, Montreal, and Halifax.
- After an initial training period during Mon-Friday business hours, the hours of work are Saturday-Tuesday from 9 : 00am-7 : 30pm EST.
Responsibilities :
Must Have Skills :