Service delivery manager Jobs in Gatineau, QC
Last updated: 21 hours ago
Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability...Show moreLast updated: 30+ days ago
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience ...Show moreLast updated: 30+ days ago
At Gowling WLG, our dedication to excellence and quality service begins with our people.As a global law firm with offices across Canada, the U.
Europe, the Middle East and Asia, we pride ourselves o...Show moreLast updated: 20 days ago
Canadian Linen & Uniform Service Corp.Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry.From designing and manu...Show moreLast updated: 18 days ago
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Show moreLast updated: 30+ days ago
The House of Commons Digital Services and Real Property is currently looking to staff the Product Delivery Manager position.
As a Product Delivery Manager within Digital Media and Connected Systems,...Show moreLast updated: 30+ days ago
Division Manager, Canadian Hydrographic Service.Fisheries and Oceans Canada- Ecosystems and Oceans Science Sector - Canadian Hydrographic Service.
John's (Newfoundland and Labrador), Dartmouth (Nova...Show moreLast updated: 11 days ago
Intega IT is a well-established boutique IT support company, delivering top-notch service to the Ottawa community since 2001.
We pride ourselves on providing exceptional IT solutions and building lo...Show moreLast updated: 4 days ago
The Service Desk Manager, reporting to the Director, IT Technology, is responsible for overseeing the daily operations of the IT service desk, ensuring that end-users receive the appropriate assist...Show moreLast updated: 30+ days ago
Managed Security Services - Vulnerability Management Manager.Location : Multiple Locations Canada.The Accenture Cyber Fusion Centre in Toronto is a unique group of people passionate about Informatio...Show moreLast updated: 30+ days ago
About UsTelesat (NASDAQ and TSX : TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications,...Show moreLast updated: 30+ days ago
Langue de travail : Anglais ou Français.Heures de travail : 30 to 44 hours per week.Manage staff and assign duties.Study market research and trends to determine consumer demand, potential sales volum...Show moreLast updated: 30+ days ago
Our specialty food products supplier client is looking for a dynamic.We're seeking a motivated, organized, and customer-focused professional to lead service initiatives, drive excellence, and foste...Show moreLast updated: 21 hours ago
Note : This position is avaiable to candidates in multiple locations as long as you are able to travel to a local Rogers office.
Our Technology team wakes up every day with one goal in mind - connect...Show moreLast updated: 30+ days ago
Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and work-from-home team, where you can earn an extraordinary income without compromi...Show moreLast updated: 8 days ago
Must be able to speak read and write in English and French.Employer Name and Contact Information / Nom de l employeur et coordonn es : .
Domus Building Cleaning Co LTD.Position Summary / R sum du ...Show moreLast updated: 30+ days ago
Ottawa, Ontario (on site role).When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes.
And that success is centred on a foundation of g...Show moreLast updated: 30+ days ago
Customer Service Operations Manager (1 year Contract).Manage a service center supporting healthcare teams and treatment centers with prompt, courteous customer and patient services for company prod...Show moreLast updated: 13 days ago
Member of service team responsible for managing activities and processes in a manner consistent with our philosophy, goals, and objectives.
The primary responsibility of this position is to manage t...Show moreLast updated: 30+ days ago
Internal Job Title : Regional Service Manager.Job Type : Permanent, Full time.Location : 18 Auriga Drive, Ottawa, ON.As a Regional Service Manager in our North American Driver and Vehicle Information S...Show moreLast updated: 30+ days ago
- Promoted
Relocate to Malta Service Delivery Manager
Black Pen RecruitmentOttawa, Ontario, CanadaFull-time
Assistant Service Manager
Farm BoyOttawa, ON, CACA$90,000.00–CA$100,000.00 yearly
Full-time
- Promoted
Manager, IT Service Delivery
Gowling WLGOttawa, ON, CanadaFull-time
Customer Service Rep (Delivery Driver)
Canadian Linen / Quebec LingeOttawa, ON KGN, CAFull-time
Service Centre Manager - Lebeau
Belron CanadaAylmer, QCCA$26.00 hourly
Full-time
Product Delivery Manager
Parliament of CanadaOttawa, ON, CACA$20.00 hourly
Full-time
- Promoted
Division Manager, Canadian Hydrographic Service
Employment and Social Development CanadaOttawa, ON, CanadaCA$162,627.00 yearly
Temporary
- Promoted
Service Delivery Manager
Intega ITOttawa, ON, CanadaFull-time
Service Desk Manager
Canopy GrowthOttawa, ONCA$90,000.00–CA$100,000.00 yearly
Full-time
Vulnerability Management Delivery Manager
AccentureOttawa, ONCA$89,500.00–CA$204,100.00 yearly
Full-time
Lightspeed IT Service Manager
Telesat CanadaGatineau, QCCA$43.00 hourly
Full-time
customer service manager - automobiles
Hull Chrysler Dodge Jeep RAMGatineau, QC, CACA$36.50–CA$40.00 hourly
Full-time +1
- Promoted
- New!
Customer Service Manager
Express Employment Professionals - Ottawa EastOttawa, ON, CanadaCA$50,000.00–CA$60,000.00 yearly
Full-time
Solution Delivery Manager
Rogers CommunicationsGatineau, QC, CACA$20.00 hourly
Full-time +1
Customer Service Manager - Remote Position
AO Globe LifeOttawa, ON, CARemote
Full-time
Quick Apply
- Promoted
Site Service Manager
Domus Building Cleaning Company Ltd.Ottawa, Ontario, CanadaFull-time
Warranty Service Manager
Mattamy HomesOttawa, OntarioCA$90,000.00 yearly
Full-time
- Promoted
Customer Service Operations Manager
BrunelGreater Montreal Metropolitan Area, CanadaFull-time
National Service Manager
St-AmourLaurentiansCA$45,000.00–CA$75,000.00 yearly
Permanent
Regional Service Manager
Canadian Bank NoteHybrid - Ottawa, CanadaCA$80,000.00–CA$130,000.00 yearly
Full-time +1
Relocate to Malta Service Delivery Manager
Black Pen RecruitmentOttawa, Ontario, Canada30+ days ago
Job type
- Full-time
Job descriptionProvide end to end ownership of customer service contracts Building relationships with customers to ensure renewals year on year of managed service contracts Financial Responsibilities for the commercial elements of the customer service contracts Work across our ITIL based services incident problem change and release management processes to make sure that excellent customer experience is always delivered Coordinate effort and liaise between onshore nearshore and offshore teams Ensure that an excellent service is being consistently delivered and end customers always receive the contracted services Ensure effective management and process controls are in place and escalation is effective where necessary Act as a point of contact and escalation for contracted end customers Track performance of services and prepare reporting on SLAs & KPIs Produce regular management reports for customers and attend review meetings Provide analysis feedback and actions based on trends root cause analysis and other reports Manage service improvement plans inclusive of formalised creation and ownership with end customers Working as a team to make sure continual improvement of our service The Employee is required to follow our clients Information Security Policies (ISP and ISMP) at all times
Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings they are seeking an experienced Service Delivery Manager to join their team.
Job Type : Full Time
Work Place : Onsite
Location : Malta Europe (Relocate to Malta)
Relocation : VISA & Relocation Package Included
Requirements
- Minimum of 7 years service delivery management experience working within an IT Support / Managed Services environment
- Good communication skills and an excellent command of English language
- Strong customer focus with the ability to operate at all contact levels including senior manager / director level
- Demonstrable problemsolving skills
- Strong commercial acumen with the ability to identify and effectively communicate commercial opportunities and issues
- Organised and delivery focused strong planning skills and process driven
- Superior timemanagement skills along with strong sense of urgency
- People orientated with team lead qualities with experience of influencing and impacting leadership communities at varying levels
- Able to work independently with minimal direction
- ITIL certified
Responsibilities
Microsoft Business Solutions Overview
Your longterm future is every bit as important to our client as it is to you. Thats why their aim is to give you experiences that will stay with you for a lifetime. Whether its great training and development mobility opportunities or corporate responsibility volunteering activities youll gain a wealth of experiences on which to build a rewarding career. Our client is a firm that encourages you to be yourself values your contribution and inspires you to act as a role model always focused on doing the right thing for each other their clients and their communities.
This sets out all the different ways youll be rewarded at the firm. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more they have created an environment that can bring out the best in you.
Bethechange and #makethechange. Join our clients talented successful team and make the leap into the future.
Dont worry our client knows that relocation can be a challenge which is why they have an extremely supportive onboarding team to help you throughout this process! They provide relocation support for you and your family. Our client is looking forward to meeting you and seeing you grow.