Senior technical writer • calgary ab
Reception/Service Writer .Type: Full Time – Monday- Friday 8:00am to 5:00pm.At ProFix Automotive Services, we’re not your typical auto shop.We’re a fast-growing, startup-style automotive servi... Show more
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Reception/Service Writer
Location: 927 46 Ave SE, Calgary, AB T2G 2A5
Type: Full Time – Monday- Friday 8:00am to 5:00pm
Position Overview:
At ProFix Automotive Services, we’re not your typical auto shop.
We’re a fast-growing, startup-style automotive service business built on one simple mission: honest service, clear communication, and earning trust for life.
From oil changes and diagnostics to major repairs and inspections, our team delivers transparent, high-quality automotive care with no shortcuts and no surprises.
You'll run the front of the house: greeting clients, managing the schedule, writing estimates, and keeping our technicians moving efficiently through the day. If you love people, thrive on organization, and want to be the glue that holds a busy shop together, we want to meet you.
Responsibilities:
Wow every customer: greet clients warmly, listen to their concerns, and set clear expectations from check-in to pickup
Own the front desk: answer phones, manage walk-ins, and keep the lobby running smoothly
Run the schedule: book appointments, manage shop capacity, and keep the day's flow tight so nothing falls through the cracks
Build estimates: translate technician diagnostics into clear, accurate written estimates customers can trust
Keep techs on track: communicate priorities, relay customer approvals quickly, and help the shop hit its daily targets
Follow through: update customers on job status, explain invoices, and handle payment and pickup
Requirements:
Benefits of Working with Us:
This is a Full-time position at ProFix Automotive Services in Calgary AB, this is not a remote role
