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Secretary Jobs in Ottawa, ON

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Secretary • ottawa on

Last updated: 3 hours ago
  • Promoted
Medical Secretary

Medical Secretary

WSA – Wonderful Sound for AllOttawa, ON, CA
Permanent
We are growing and searching for a Medical Secretary to join our team at our HearCanada clinic located on Montreal Road, Vanier, ON! In this role, you will be responsible for supporting administrat...Show moreLast updated: 8 days ago
medical office secretary-receptionist

medical office secretary-receptionist

Navan Medical CentreOrléans, ON, CA
Full-time +1
Hours : 32 to 44 hours per week.Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Experience : Experience an asset.Health care in...Show moreLast updated: 9 days ago
  • Promoted
Executive Assistant

Executive Assistant

Universities CanadaOttawa, ON, CA
Full-time
Universities Canada is the voice of Canadian universities, at home and abroad.We are a membership organization providing university presidents with a unified voice for higher education, research an...Show moreLast updated: 3 days ago
  • Promoted
Communication and Project Officer

Communication and Project Officer

EpellemoicanadaOttawa, ON, CA
Full-time
The position of communications and development officer will enable young people to develop their management, organization and planning skills, and thus make the link between concepts learned at sch...Show moreLast updated: 30+ days ago
  • Promoted
Programme Officer, CCUNESCO

Programme Officer, CCUNESCO

Canada Council for the ArtsOttawa, ON, CA
Permanent
Under the direct supervision of the Director of Secretariat, Canadian Commission for UNESCO, the incumbent contributes to identifying the strategic direction of the Commission, with a focus on one ...Show moreLast updated: 6 days ago
Section Secretary (2-year term)

Section Secretary (2-year term)

The Canadian Bar AssociationOttawa, Ontario
Full-time
Section Secretary (2-year term).Assist the Chair and Vice Chair in managing regular and topical Section activities throughout the program year. Assist with documentation that may be requested from t...Show moreLast updated: 30+ days ago
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  • New!
Executive Coordinator

Executive Coordinator

Canadian Museum of NatureOttawa, ON, CA
Full-time +1
ME-06 - $82,656 – $101,312 per year.Permanent Full-Time Appointment.The Canadian Museum of Nature is seeking a person to fill the full-time permanent position of Executive Coordinator.Reporting to ...Show moreLast updated: 3 hours ago
  • Promoted
Medical Secretary

Medical Secretary

WSA AmericasOttawa, ON, Canada
Full-time +1
HearCanada bolsters a world-class team of hearing care.With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exception...Show moreLast updated: 20 days ago
Secretary

Secretary

The Consortium of Jewish Day SchoolsOttawa
Part-time
The Consortium of Jewish Day Schools -.Looking for part-time secretary ofr CoJDS Monday -Friday.Show moreLast updated: 30+ days ago
  • Promoted
Receptionist-secretary

Receptionist-secretary

Emplois iRecrutementGatineau, Outaouais, CA
Full-time
French : spoken fluent, written fluent.English : spoken fluent, written fluent.Secondary - General Course Diploma.Years of experience related to the job : . Welcome and serve the customers.Receive and r...Show moreLast updated: 30+ days ago
  • Promoted
Casual On Call Back-Up Secretary – Ottawa – T25.015

Casual On Call Back-Up Secretary – Ottawa – T25.015

OPSEU / SEFPOOttawa, ON, CA
Part-time
Casual On Call Back-Up Secretary – Ottawa – T25.Casual On Call Back-Up Secretary.OPSEU / SEFPO Ottawa Regional Office (Region 4), Negotiations Division, 2525 St Laurent Blvd, Suite 103, Ottawa, ON, K...Show moreLast updated: 30+ days ago
  • Promoted
Medical Office Manager

Medical Office Manager

RESTORE MEDICAL CLINICS INCOttawa, ON, Canada
Full-time
We are seeking a Medical Office Manager to become a part of our team! You will coordinate medical and health services in our clinic. Respond and ensure that patient inquiries and...Show moreLast updated: 30+ days ago
  • Promoted
Administrative & Stewardship Coordinator

Administrative & Stewardship Coordinator

Perley HealthOttawa, ON, CA
Full-time
We inspire giving that transforms the quality of life for the people we love today and in the future.Seniors and Veterans are living life to the fullest because philanthropy has fueled Perley Healt...Show moreLast updated: 19 days ago
  • Promoted
Medical Secretary

Medical Secretary

WS AudiologyOttawa, ON, CA
Full-time +1
Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals / pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian populatio...Show moreLast updated: 9 days ago
  • Promoted
Bilingual Medical Secretary

Bilingual Medical Secretary

South-East Ottawa Community Health CentreOttawa, ON, CA
Full-time
The South-East Ottawa Community Health Centre (SEOCHC) is a community-based organization that has provided integrated, interdisciplinary team-based care for over 40 years.Our mission is to make a p...Show moreLast updated: 30+ days ago
Executive Assistant to Chief Executive Officer

Executive Assistant to Chief Executive Officer

Electricity CanadaOttawa, ON, Canada
Full-time +1
Position : Executive Assistant to the President and CEO.President and serves as the primary point of contact for internal and external constituencies on all matters about the CEO's Office.The positi...Show moreLast updated: 21 days ago
  • Promoted
Bilingual Medical Secretary

Bilingual Medical Secretary

SEOCHCOttawa, ON, Canada
Full-time
The South-East Ottawa Community Health Centre (SEOCHC) is a community-based organization that has provided integrated, interdisciplinary team-based care for over 40 years.Our mission is to make a p...Show moreLast updated: 8 days ago
Work at Home Data Entry Agent Part Time

Work at Home Data Entry Agent Part Time

TowardJobsOttawa, Ontario, Canada
Remote
Part-time
Earn at Home by Taking Polls -Data Entry Clerk - Customer Service Rep - Work at Home & Part Time.We offer you the opportunity to. At this job you will be performing various tasks such as data en...Show moreLast updated: 30+ days ago
  • Promoted
Programme Officer, CCUNESCO

Programme Officer, CCUNESCO

Canada Council for the Arts | Conseil des arts du CanadaOttawa, ON, CA
Permanent
Canada Council for the Arts | Conseil des arts du Canada.Under the direct supervision of the Director of Secretariat, Canadian Commission for UNESCO, the incumbent will contribute to identifying th...Show moreLast updated: 3 days ago
People also ask
Medical Secretary

Medical Secretary

WSA – Wonderful Sound for AllOttawa, ON, CA
8 days ago
Job type
  • Permanent
Job description

Medical Secretary

We are growing and searching for a Medical Secretary to join our team at our HearCanada clinic located on Montreal Road, Vanier, ON! In this role, you will be responsible for supporting administrative and reception functions within HearCanada’s ENT clinic operations. This is a permanent full‑time role in a fast‑paced environment requiring attention to detail, confidentiality, and professionalism in dealing with high volumes of patients Monday to Friday 7 : 00am‑4 : 30pm.

Act as the key point of contact for patients and maintain a welcoming clinic environment

  • Act as the key point of contact for patients visiting the clinic by welcoming them, maintaining a safe and welcoming environment, and answering their questions.
  • Handle phone calls, return messages, and answer email and chat correspondence in a professional and efficient manner.
  • Collaborate with clinic staff and clinic leadership for patient escalations and for special requests with the goal of meeting patients’ unique needs.

Maintaining clinic and surgical schedules

  • Reschedule patient cancellations and follow up on missed appointments.
  • Schedule high volume in‑clinic appointments and surgical appointments, including for offsite surgeries and procedures.
  • Make reasonable efforts including calls, SMS, and email contact with clients needing recall examinations, missed appointments rescheduled, or follow up appointments.
  • Contact referral patients in a timely manner to schedule appointments.
  • Collaborate with ENT specialists for special appointment requests.
  • Provide patients with necessary information for appointments and procedures to ensure a positive patient experience, including parking options, clinic‑specific information and access points, estimated appointment durations, and any required documents.
  • Maintain relationships with referring physicians’ offices.
  • Book diagnostic appointments and submit referrals.
  • Perform high‑volume call‑ahead reminders.
  • Maintain patient files, both virtually and physically.
  • File patient records and code files.
  • Process forms, medical letters, reports, charts, and files in the appropriate systems.
  • Order supplies for the clinic, including office supplies, personal protective equipment, and medical equipment.
  • Operate general office equipment including fax machines, scanning machines, phone systems, computers, and printers; collaborate with IT as necessary for troubleshooting and repair requirements.
  • Handle and sort mail and packages (ingoing and outgoing).
  • Use the EMR (electronic medical record) system to enter patient information; keep accurate records within the EMR for reporting and compliance.
  • Attend company, district, and clinic meetings, both virtually and in‑person as scheduled.
  • Participate in required training and development activities

  • Attend required initial and ongoing company and government‑mandated training which can include, but is not limited to, health and safety training, policy training, and standard operating procedure training.
  • Stay abreast of industry changes to best support clients with questions.
  • Perform other duties as assigned within the scope of the role.
  • Provide some infrequent coverage for other HearCanada clinics based on business needs.
  • Education, Certifications & Experience

  • Completion of secondary school or equivalency is strongly preferred; equal consideration will be given to those with some secondary school education and relevant experience.
  • Certifications or post‑secondary education in a relevant field such as Medical Office Administration, Medical Terminology, Unit Clerk, Office Administration, and / or health care would be considered an asset.
  • 2+ years of experience in a Medical Secretary (or similar) capacity.
  • Experience in a high‑volume clinic or office setting handling competing priorities.
  • Experience in a multi‑physician office, specialist office, or ENT office is preferred.
  • Knowledge, Skills & Qualities

  • Efficient communication skills in the English language, both verbal and written. Bilingual French an asset.
  • Energetic and professional demeanor with the ability to establish relationships with patients and team members.
  • Knowledge of local healthcare referral sources and the Ontario provincial healthcare system is a bonus.
  • Ability to prioritize based on urgency and handle competing tasks in a busy environment.
  • Comfortability in leveraging various tools including Microsoft Outlook, Microsoft Teams (or other video conferencing / chat platforms), Microsoft Excel (basic for reporting and data), and multi‑line phone systems.
  • A high level of confidentiality is required.
  • Comfortability in making a high volume of phone calls is required due to the nature of the role.
  • Strong alignment with WS Audiology values and our mission to deliver Wonderful Sound for All.
  • Other

  • This is an onsite, in‑clinic position with our partnership ENT clinic.
  • The working conditions for this position are standard for an office environment and can involve periods of sitting and bending. Some moderate lifting for packages could be required (less than 50lb).
  • What we offer

  • Starting hourly compensation of $23‑$25 / hour + an attractive bonus program.
  • Benefits - including health, dental, vision + a healthcare spending account, starting on day one of hire.
  • RRSP matching program.
  • Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day.
  • Training + education opportunities.
  • Friends and family discounts + our employee perk program.
  • HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

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