Sales operations manager Jobs in New Westminster, BC

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Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Responsible for daily execution and long-term strategic coordination between Maersk, port/terminal operators, and authorities to ensure a reliable service to our customers and cost-efficient operations.

Critical Competencies

• Relevant leadership, 10-15 years working experience in shipping or transport & logistics industry
• Similar position in relevant industry
• Achieving results through others
• Marine or terminal background
• Strategic & continuous improvement mindset
• Strong communications and negotiation skills
• Project management skills
• Structured and analytical mind-set
• Innovative and holistic thinking

Summary

• Proactively interacts and coordinates with vessels, terminals and OCL functions to drive E2E service delivery and optimal terminal operations including last minute exception handling and cargo incident management.
• Leads and analyses port stay performance post departure, identifies key performance gaps and drives improvement initiatives with the stakeholders.
• Maersk representative onsite to manage operational matters and engage with key stakeholders (internal) to create visibility around port performance and capabilities.

Management of site operations in assigned ports

• Assist & support berth planners in preparation of vessel berthing program and potential berthing priorities
• Identify & flag potential issues to network execution aiming to explore solutions and contingencies.
• Work with Berth Planners to assure required berth line-up and resource allocation, in order to achieve high standard of service delivery to customers at lowest possible cost.
• Possess dynamic overview of operations capability, potential, challenges and restrictions of the port and propose solution in favor of Maersk vessel operations.
• Monitor port efficiency & agent performance, run regular performance review to drive improvement.
• Stakeholder Management to align important stakeholders for smooth and efficient vessel operations.
• Support Crisis and Incident Management Team in related incidents/crisis.
• Manage & promote efficient working relationship with port authorities for closer cooperation and enhanced compliance.
• Drive standardization and optimizations of Marine Operations Procedures.
• Act as local representative driving our group agenda and ensure customers orders are fulfilled

Company Benefits:

• Medical

• Dental

• Vision

• 401k + Company Match

• Employee Assistance Program

• Paid Time Off

• Flexible Work Schedules (when possible)

• And more!

Pay range:

$105k-$110k annually

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#indeed

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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