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Risk management specialist Jobs in Moncton, NB

Last updated: 16 hours ago
Remote Bilingual Risk Specialist

Remote Bilingual Risk Specialist

Millennium 1 SolutionsMoncton, New Brunswick
CA$21.00 hourly
Remote
Full-time
With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show moreLast updated: 9 days ago
Senior Manager, Cyber Strategy, Risk Advisory

Senior Manager, Cyber Strategy, Risk Advisory

DeloitteMoncton, NB
CA$125,000.00–CA$231,000.00 yearly
Permanent
Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON. Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, ...Show moreLast updated: 30+ days ago
  • Promoted
Marketing Sales Specialist

Marketing Sales Specialist

Best Version MediaMoncton, New Brunswick
Quick Apply
YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. Year one earnings can range CAD $91K-140k with the potential to exc...Show moreLast updated: 30+ days ago
  • Promoted
Parts Specialist

Parts Specialist

UAP Inc.Moncton, New Brunswick, Canada
CA$23.50 hourly
Full-time
Traction instore team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly re...Show moreLast updated: 16 days ago
Client Account Specialist

Client Account Specialist

Portia ManagementDieppe, NB, CA
Full-time
Quick Apply
At Portia , we’ve established ourselves as a leading force in promotional marketing, consistently outperforming the competition in recent years. Our team is made up of experienced professional...Show moreLast updated: 30+ days ago
  • Promoted
Relationship Management Associate (Bilingual)

Relationship Management Associate (Bilingual)

Farm Credit CanadaMoncton, NB, Canada
CA$52,879.00–CA$71,543.00 yearly
Full-time +1
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Lending admin knowledge and an agriculture background needed : . Use your passion for providing extraord...Show moreLast updated: 9 days ago
  • Promoted
Chief Executive Officer

Chief Executive Officer

JMC HR ConsultingMoncton, NB, Canada
Full-time
Encorp Atlantic is seeking an inspiring and visionary Chief Executive Officer (CEO) to lead its mission of advancing environmental sustainability and fostering impactful relationships.Based in Monc...Show moreLast updated: 6 days ago
Manager, Risk and Compliance Management

Manager, Risk and Compliance Management

BrokerLinkMoncton, NB, CA
Full-time +1
Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity....Show moreLast updated: 29 days ago
Senior Financial Consultant, MD Wealth - Moncton, NB

Senior Financial Consultant, MD Wealth - Moncton, NB

ScotiabankMoncton, NB, CA
Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for ...Show moreLast updated: 29 days ago
Records Management Associate (Bilingual)

Records Management Associate (Bilingual)

Homewood HealthNB, CA
CA$25.00 hourly
Full-time
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care.Work with supportive colleagues who are passionate about improving lives and c...Show moreLast updated: 30+ days ago
Manager Capital and Risk Management

Manager Capital and Risk Management

Medavie Blue CrossNew Brunswick, CA
CA$115,000.00–CA$140,000.00 yearly
Full-time +1
Blue Cross Life Insurance Company of Canada is a federally licensed company that distributes its products through a network of Blue Cross Plans. Blue Cross Life specializes in life insurance, living...Show moreLast updated: 30+ days ago
Senior Manager, Audit & Risk Management

Senior Manager, Audit & Risk Management

Meridia Recruitment SolutionsNew Brunswick
CA$85,000.00–CA$95,000.00 yearly
Full-time
Senior Manager, Audit and Risk Management.Meridia Recruitment Solutions is pleased to be partnering with J.Irving Limited in the search for a dynamic, accountable, self-directed leader with a posit...Show moreLast updated: 30+ days ago
Audit & Risk Professional

Audit & Risk Professional

Atlantic LotteryMoncton, NB, CA
CA$76,000.00–CA$90,000.00 yearly
Full-time +1
Join Our Team as an Audit & Risk Professional at Atlantic Lottery!Are you passionate about risk management and internal controls? Atlantic Lottery (AL) is on the lookout for a dynamic Audit...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Project Management and Communication Advisor

Project Management and Communication Advisor

Cuso InternationalDieppe, NB
Full-time
This Volunteer Placement is Located in : .Addis Ababa, Addis Ababa, Ethiopia.Eligibility : Open to Canadian Citizens and Permanent Residents of Canada only. If you feel passionate about this opportunit...Show moreLast updated: 16 hours ago
  • Promoted
EducationTraining Specialist

EducationTraining Specialist

destinationone ConsultingDieppe, New Brunswick, Canada
Full-time
CleanTech Education and EdTech Government (Municipal State / Provincial and Federal) Health and MedTech Healthcare and Wellness Legal NotForProfit and Public Accounting. We are committed to building a...Show moreLast updated: 30+ days ago
  • Promoted
Sales Specialist

Sales Specialist

Paul Equipment & SonsNew Brunswick, Canada
Full-time +1
Paul Equipment & Sons (2008) is a recognized and respected company and has been well established since 1986.This family owned and operated business is a dealer authorized by top brands like Develon...Show moreLast updated: 17 days ago
  • Promoted
Human Resources Specialist

Human Resources Specialist

LuMar ElectricMoncton, NB, Canada
Full-time
LuMar Electric is a dynamic and forward-thinking electrical contracting company based in Moncton, New Brunswick.We are proud to have a team of +-100 employees who are dedicated to providing high-qu...Show moreLast updated: 21 days ago
Senior Risk Consultant, Loss Prevention (East Coast)

Senior Risk Consultant, Loss Prevention (East Coast)

AvivaHome Office, NB , Canada
CA$20.00 hourly
Remote
Full-time
Individually we are people, but together we are Aviva.Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. As a Specialist Risk Consulta...Show moreLast updated: 30+ days ago
property management agent

property management agent

Skyline LivingMoncton, NB, CA
CA$50,000.00–CA$56,000.00 yearly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 3 years to less than 5 years.Ensure terms of lease agreements are met. Monitor progress and cost of work for property owners.Pre...Show moreLast updated: 10 days ago
  • Promoted
Management Development Program - Eastern Waterworks

Management Development Program - Eastern Waterworks

EMCO CorporationMoncton, New Brunswick, Canada
Full-time
Base Salary $52500 Profit Sharing.We are currently seeking new or recent graduates to join our .Management Development Program. This is a fulltime salaried position with a comprehensive ...Show moreLast updated: 30+ days ago
Remote Bilingual Risk Specialist

Remote Bilingual Risk Specialist

Millennium 1 SolutionsMoncton, New Brunswick
9 days ago
Salary
CA$21.00 hourly
Job type
  • Full-time
  • Remote
Job description

Description

With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT Data, what you do matters. A Career at NTT Data Means :

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive and diverse working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT Data Offer? We’re glad you asked!

  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
  • Position Overview : Primary responsibility will be handling inbound calls from existing and potential customers regarding pending applications, potentially fraudulent activity, disputes, along with all credit card sales and service call types. Representing our and our clients’ brand, you directly influence Cardholder’s impressions of the quality of service and so need to be focused on efficiency and the quality of customer interactions you deliver within our fast-paced and changing work environment. Position : BilingualRisk Specialist  Position Status : Full Time Remote Hours of Work : Monday - Sunday 7 : 00am - 11 : 00pm EST Department : Contact Centre Rate of Pay : $21.00 / HR (English / French)  Responsibilities :

  • Provide excellent customer service while responding to all inbound inquiries including but not limited to : Account updates / inquiries, product information and website support.
  • Provide excellent customer service while responding to all inbound risk inquiries including but not limited to : Credit, Fraud and Dispute
  • Being attune to and mitigating Fraud risk on all call types or returned calls handled.
  • Handle inbound calls with cardholders to verify validity of transaction activity.
  • Handle sensitive calls from cardholders impacted by potential fraud or transaction disputes in a clear, precise, and empathetic fashion.
  • Communicate with other Analysts and Supervisors regarding possible fraud trends detected or suspected.
  • Naturally presenting recommended product offers to cardholders to assess interest and eligibility.
  • Encourage customers by discussing the benefits and features of supplemental products and services to improve the customer experience. Achieve offer rate and sales targets.
  • In conjunction with on-screen customer information, identify the caller’s needs through customer contact while simultaneously reading / updating customer information on the system.
  • Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by NTT Data and the client, and requirements and controls in relation to PCI compliance standards.
  • Adhere to the NTT Data Code of Conduct and Sensitive Consumer Information Standard
  • Requirements :

  • Superb verbal communication skills with perfect fluency in both official languages, English and French is required.
  • 1 year of previous customer experience required.
  • 1 year of Financial Services experience required.
  • Experience in Fraud / Credit / Disputes an asset.
  • Contact center experience considered a strong asset.
  • Strong analytical and problem-solving skills required.
  • High school diploma and proven experience in a customer experience industry
  • Excellent verbal communication skills – clear, concise, confident & caring telephone manner
  • Demonstrated active listening skills.
  • Positive attitude and demonstrated ability to get along with others.
  • Proficient in Microsoft Suite Applications and strong key boarding skills
  • Demonstrated ability to work within time constraints.
  • Ability to multitask and work multiple assignments throughout a shift.
  • Achieve or exceed performance targets in-line with Goals and Objectives for a CSR role- quality, average handle time and cross sell offer / close rate.
  • Must have flexibility and willingness to move between various shifts, must be available to work in a 365 day / 7 : 00 . - 11 : 00 . environment.
  • Diversity. Equity. Inclusion.Unleashing the power of being unique.We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.At NTT Data what you do matters. Because here YOU can.

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