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Risk management • levis qc
Workforce Management Specialist
Intact Financial CorporationQuébec, Quebec, CANManager Capital and Risk Management
Medavie Blue CrossQuebec, CA- Promoted
Director, Product Management, Platform
KinaxisQuebec, Capitale-Nationale, Canadafinancial management officer
CIUSSS de la Capitale-NationaleQuébec, QC, CAManagerDirector, Model Risk Management
ManulifeQuebec, Quebec, CanadaDirector and Head Business and Regulatory Risk Management
Scotiabank Global SiteQuebec, Quebec, CanadaSupport Scientist Study Management
Charles RiverQuebec, Quebec, CanadaPortfolio Management Assistant
Royal Bank of Canada>QUÉBEC, Canada- Promoted
Director, Identity & Security Product Management
MongoDBToronto, Quebec, Ontario, Capitale-Nationale, CanadaFinancial Risk Management Consultant
BenevaQuebec, Quebecmanagement analyst
Transportation lineQuébec, QC, CAPortfolio Management Assistant
Royal Bank of CanadaQUÉBEC, Quebec, CanadaVP Investment Risk Management Group TD Asset Management
TD BankQuebec, Quebec, CanadaBilingual Investigator, Fraud Risk Management Disability Program
Sun LifeQuebec, Quebec, Canada- Promoted
Sales and Operations Management Trainee
Penske Truck LeasingQuebec City, QC, Canada- Promoted
Director Portfolio management
National BankQuebec City, QC, CanadaManager, High Value at Risk (HVAR)
BMOQuebec, Quebec, CanadaWealth Management Advisor
DesjardinsCaisse Desjardins de la Chaudière- Promoted
Director, Global Asset Management Tax
Catalyst LabsQuebec, Capitale-Nationale, Canada- Whitby, ON (from $ 134,215 to $ 276,595 year)
- Cambridge, ON (from $ 102,718 to $ 222,750 year)
- Burlington, ON (from $ 119,492 to $ 209,177 year)
- Hamilton, ON (from $ 100,335 to $ 198,842 year)
- Levis, QC (from $ 99,676 to $ 198,147 year)
- Etobicoke, ON (from $ 117,000 to $ 194,208 year)
- Prince Edward, ON (from $ 54,226 to $ 193,544 year)
- Slave Lake, AB (from $ 81,900 to $ 192,772 year)
- Surrey, BC (from $ 123,077 to $ 190,472 year)
- Gatineau, QC (from $ 92,878 to $ 185,250 year)
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Workforce Management Specialist
Intact Financial CorporationQuébec, Quebec, CAN- Full-time
Salary for the candidate will be determined taking into consideration a number of factors including : experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
Salary range (but not limited to) :
87,200 - 106,600
About the role
We’re looking for a Workforce Management Specialist to join our growing team!
What you’ll do here :
On a monthly basis, monitor and analyze the quality of the telephone service provided and the transactions carried out, and propose any necessary actions that are in line with the FTE budget.
Monitor and analyze the evolution of various indicators that impact capacity.
Proactively prepare documents for the monthly meeting.
Facilitate the monthly Workforce Planning Executive Committee meeting with partners.
Prepare documents, forecasts and recommendations for the following year’s budget during the budget period.
Review long-term forecasts and align them with recent trends.
Ensure that our data is in line with the reality of operations.
Provide guidance, coaching and feedback to senior analysts to develop their workforce planning skills.
Support senior analysts in using various reports and data to ensure effective operational management.
Demonstrate leadership and be a positive change agent in mentoring senior analysts.
What you bring to the table :
At least three years of workforce management experience.
Ability to influence diverse stakeholder groups and convert strategy into action.
Strategic thinker, not afraid to challenge the status quo.
Strong analytical skills with a keen eye for detail.
Strong ability to collaborate.
Comfortable giving presentations to large groups.
Ability to take initiative and work independently, with minimal supervision.
For candidates located in Quebec, bilingualism (English / French) is required considering the necessity to interact on a regular basis with colleagues across the country.
No Canadian work experience is required, but you must be eligible to work in Canada.
#LI-hybrid
Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.