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Retention specialist Jobs in Vancouver, BC

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Retention specialist • vancouver bc

Last updated: 5 hours ago
Senior Marketing Manager – Growth & Retention

Senior Marketing Manager – Growth & Retention

IndochinoVancouver, BC
Full-time
INDOCHINO is looking for a strategic, data-driven, and results-oriented.This role owns the full marketing funnel—from first click to lifelong loyalty—and is responsible for driving scalable perform...Show moreLast updated: 30+ days ago
  • Promoted
Payroll Specialist - Hybrid DT VCR

Payroll Specialist - Hybrid DT VCR

The Source StaffingVancouver, Metro Vancouver Regional District, CA
Full-time
Payroll Officer – Hybrid DT VCR (2 days in office / flexible).Our client is a Crown corporation wholly owned by the Government of Canada who helps the Canadian tourism industry reach domestic and i...Show moreLast updated: 4 days ago
  • Promoted
Media Sales Specialist

Media Sales Specialist

Best Version MediaNorth Vancouver, British Columbia
Full-time
Quick Apply
YOUR time to shine! Take the leap today for greater flexibility, an inspiring workplace culture, and a career that truly makes an impact. As a local sales leader at BVM, I’m excited to meet dr...Show moreLast updated: 30+ days ago
  • Promoted
Lease Portfolio Retention Specialist

Lease Portfolio Retention Specialist

Destination Toyota BurnabyVancouver, BC, Canada
Full-time
Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2024,....Show moreLast updated: 13 days ago
  • Promoted
  • New!
Bilingual CSM (French) – Remote Growth & Retention

Bilingual CSM (French) – Remote Growth & Retention

Acuity InsightsVancouver, Metro Vancouver Regional District, CA
Remote
Full-time
A leading education technology firm is seeking a Bilingual Customer Success Manager to support French-speaking partners in higher education. The role involves guiding partners through key processes,...Show moreLast updated: 5 hours ago
  • Promoted
  • New!
Lifecycle Marketing Manager-Lead Retention Strategy for a High-Growth E-Commerce Team

Lifecycle Marketing Manager-Lead Retention Strategy for a High-Growth E-Commerce Team

Pearl WestVancouver, Metro Vancouver Regional District, CA
Full-time
At Pearl West, we’re redefining how consumer brands are built and scaled.We own and operate six DTC brands with a combined run rate of over $40M and a clear mission : build brands that leave lasting...Show moreLast updated: 5 hours ago
  • Promoted
Principal or Lead Civil Engineer - Earthworks Specialist - Mining, Minerals and Metals

Principal or Lead Civil Engineer - Earthworks Specialist - Mining, Minerals and Metals

WorleyVancouver, Metro Vancouver Regional District, CA
Full-time
Principal or Lead Civil Engineer – Earthworks Specialist – Mining, Minerals and Metals.Principal or Lead Civil Engineer – Earthworks Specialist – Mining, Minerals and Metals.Worley is a global prof...Show moreLast updated: 7 days ago
Specialist, Indigenous Graduate and Postdoctoral Initiatives

Specialist, Indigenous Graduate and Postdoctoral Initiatives

University of British ColumbiaVancouver, British Columbia, Canada
Full-time +1
AAPS Salaried - Student Management Level B.Specialist Indigenous Graduate and Postdoctoral Initiatives.Student Academic Services Deans Office Faculty of Graduate and Postdoctoral Studies.The Compe...Show moreLast updated: 15 days ago
Quality Systems Specialist (Quality Systems Specialist-General)

Quality Systems Specialist (Quality Systems Specialist-General)

BoeingVancouver, British Columbia, Canada
Full-time
Quality Systems Specialist (Quality Systems Specialist-General).Join a dynamic growing team dedicated to ensuring quality and compliance across a diverse portfolio of Tech Ops and aircraft integrat...Show moreLast updated: 15 days ago
  • Promoted
Sourcing Specialist

Sourcing Specialist

Arc'teryx LimitedNorth Vancouver, Metro Vancouver Regional District, CA
Full-time
Your opportunity at Arc’teryx : .As a Sourcing Specialist, you support the development process from seasonal kick-off through to production readiness. Your innovative and details-focused approach to r...Show moreLast updated: 7 days ago
  • Promoted
Senior Digital & Email Retention Specialist

Senior Digital & Email Retention Specialist

tentreeVancouver, BC, Canada
Full-time
Vancouver, Canada that plants ten trees for every item purchased.Our apparel is one of the most sustainable available today and we’re ranked as one of the top apparel brands as recognized by ...Show moreLast updated: 14 days ago
  • Promoted
  • New!
Director, Client Solutions — Growth & Retention (Hybrid)

Director, Client Solutions — Growth & Retention (Hybrid)

Alloy.aiVancouver, Metro Vancouver Regional District, CA
Full-time
A dynamic tech startup in Vancouver is seeking a Director for their Client Solutions team to oversee customer success and client relationships. The ideal candidate will have over 6 years in SaaS cus...Show moreLast updated: 5 hours ago
  • Promoted
Growth Lead (Shopify SaaS / B2B)

Growth Lead (Shopify SaaS / B2B)

Notify Me!Vancouver, Metro Vancouver Regional District, CA
Full-time
Growth Lead (Shopify SaaS / B2B).Be among the first 25 applicants.Growth Lead (Shopify SaaS / B2B).Direct message the job poster from Notify Me!. We’re looking for a hands-on Growth Lead who’s ready...Show moreLast updated: 7 days ago
  • Promoted
Retention Marketing Strategist (Ecommerce + Klaviyo | Remote)

Retention Marketing Strategist (Ecommerce + Klaviyo | Remote)

Fuel MadeVancouver, BC, Canada
Remote
Full-time
Retention Marketing Strategist.In this role, you'll own retention roadmaps, guide creative campaigns across email and SMS, and help brands grow customer lifetime value through storytelling, seg...Show moreLast updated: 25 days ago
Senior Email Specialist

Senior Email Specialist

PressReaderRichmond, BC, CA
Full-time
Quick Apply
Our progressive approach to digital distribution has allowed publishers such as.Our technology also powers Branded Editions (BE) - a white-label solution that enables publishers to deliver their di...Show moreLast updated: 11 days ago
Marketing Retention Specialist, CRM

Marketing Retention Specialist, CRM

BCLCVancouver, BC, CA
Full-time +1
BCLC exists to generate win-wins for the greater good.For our people, our players, our province, and our planet.Being a social purpose company, we are not only able to better align our business dec...Show moreLast updated: 30+ days ago
  • Promoted
Provincial Relief Pharmacist (Signing, Retention and Relocation Bonuses - FT

Provincial Relief Pharmacist (Signing, Retention and Relocation Bonuses - FT

SobeysVancouver, Metro Vancouver Regional District, CA
Full-time
Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Safeway grocery stores provide an excepti...Show moreLast updated: 7 days ago
Provincial Relief Pharmacist (Signing, Retention and Relocation Bonuses - FT

Provincial Relief Pharmacist (Signing, Retention and Relocation Bonuses - FT

SafewayVancouver, British Columbia, CA
Full-time
Safeway Pharmacy Vancouver Relief.Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario.We are the newest memb...Show moreLast updated: 30+ days ago
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Senior Marketing Manager – Growth & Retention

Senior Marketing Manager – Growth & Retention

IndochinoVancouver, BC
30+ days ago
Job type
  • Full-time
Job description

INDOCHINO is looking for a strategic, data-driven, and results-oriented Senior Marketing Manager to lead our end-to-end customer growth and retention efforts . This role owns the full marketing funnel—from first click to lifelong loyalty—and is responsible for driving scalable performance across all paid acquisition channels and CRM-powered retention programs .You’ll lead the strategy and oversee execution across paid digital media (., Google Ads, Meta, TikTok, Affiliate, Programmatic), lifecycle marketing (Email, SMS, CRM, Loyalty, Referral), and emerging platforms. This highly cross-functional role will collaborate closely with Brand, Creative, Ecommerce, Analytics, Tech, and Retail to deliver integrated campaigns that grow customer acquisition, deepen engagement, and maximize LTV.This is a high-impact leadership role for someone excited to own performance marketing across both acquisition and retention , with a strong mix of strategic thinking and hands-on channel expertise. Key Responsibilities Paid Acquisition

  • Own end-to-end strategy, performance, and optimization across all paid media channels : Google (Search, PLA, YouTube, Display), Meta, TikTok, Pinterest, Affiliate, Programmatic, and new platforms
  • Build and manage full-funnel, cross-channel media plans aligned to brand, product, and revenue goals
  • Lead a high-performance team including an Acquisition Specialist and agency partners to hit targets (ROAS, CPA, CPO, new customer growth)
  • Define and drive the testing roadmap across creative, targeting, bidding, placements, and landing experiences
  • Manage budgets, monitor pacing, and surface daily / weekly performance insights and strategic recommendations

Retention, CRM, & Loyalty

  • Lead strategy and performance of all retention initiatives : Email, SMS, CRM, Referral, and Loyalty
  • Oversee Retention Specialist and own execution, testing, and channel health across lifecycle touchpoints
  • Develop and scale a CRM framework to support personalized customer journeys and trigger-based automations (., welcome, post-purchase, win-back)
  • Own and optimize loyalty and referral programs to drive repeat engagement, advocacy, and long-term value
  • Champion segmentation and data-driven personalization strategies across all retention channels
  • Monitor deliverability, churn, and engagement metrics with a continuous improvement mindset
  • Cross-Functional Leadership

  • Collaborate with Brand and Creative to ensure performance assets align with campaign narratives and brand guidelines
  • Partner with Ecommerce and Tech to integrate personalized experiences across site, flows, and messaging
  • Work closely with Analytics to align on reporting, attribution, and insights that drive action
  • Share regular performance updates and strategic takeaways with leadership and stakeholders
  • What You Bring

  • 7–10+ years of performance and lifecycle marketing experience in DTC or omnichannel environments
  • Demonstrated success owning acquisition and retention across paid digital and CRM / lifecycle channels
  • Proven track record of driving growth, efficiency, and LTV through integrated performance programs
  • Deep expertise in :
  • Google Ads, Meta, TikTok, YouTube
  • Email & SMS platforms (., Bloomreach, Klaviyo, Attentive)
  • CRM & loyalty strategies (segmentation, personalization, triggered journeys)
  • Referral program development and management
  • Analytical rigor with strong command of attribution models, A / B testing, and budget optimization
  • Experience managing direct reports and agencies with a leadership mindset
  • Effective cross-functional communicator and strategic partner
  • Passion for performance marketing that blends data, creative, and customer insight
  • Why we think you’ll like working here :

  • Salary range : $100,000 - $108,000
  • 3 weeks' vacation and excellent benefits package
  • Flexible and Hybrid Working Environment, open to remote within Canada
  • Paid Birthday Time Off
  • Discounted Employee pricing
  • Free Suit Every Year
  • Working closely with cross-channel teams to give a full business view