Retail operations manager Jobs in Ajax, ON

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Retail operations manager • ajax on

Last updated: 2 hours ago

Promoted

Retail Operations Manager

PetSmart Store Support Group, Inc.Whitby, Durham Region, Canada

Full-time

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!.At PetSmart, we’re more than just a company.We believe when our associates are happy and healthy, they can provide the best p...Show moreLast updated: 30+ days ago

Promoted

Operations Manager

Les Importations Herbasante IncOshawa, Durham Region, Canada

Full-time

Fabriqué et détenu au Canada, HerbaSanté a fièrement ouvert la voie naturelle du Canada vers un mode de vie sain depuis plus de 35 ans!. Depuis sa création en 1984, Herbasanté se consacre à la promo...Show moreLast updated: 10 days ago

Promoted

Fleet Operations Manager

Purolator Inc.Pickering, ON, Canada

Full-time +1

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises g...Show moreLast updated: 30+ days ago

Promoted

Retail Operations Manager

PetSmartOshawa, Durham Region, Canada

Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!. At PetSmart, we’re more than j...Show moreLast updated: 2 days ago

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Treasury Operations Manager

beBee CareersOshawa, ON, Canada

Full-time

The ideal candidate will possess strong analytical and problem-solving skills, with attention to detail and the ability to step back and see the big picture. They will have a solid understanding of ...Show moreLast updated: 2 hours ago

Promoted

Senior Operations Manager

SobeysWhitby, Durham Region, Canada

Full-time

Distribution Centre Management.Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family...Show moreLast updated: 30+ days ago

Promoted

Community Operations Manager

Amica Mature Lifestyles Inc.Oshawa, Durham Region, Canada

Full-time

Full Time - Maternity Leave Contract.Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in sel...Show moreLast updated: 11 days ago

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Operations Manager - Durham

Transdev Ontario ManitobaAjax, ON, Canada

Full-time

Voyago, Transdev Ontario is hiring a dynamic, experienced, and highly effective.Operations Manager for our Eastern Ontario Region. Reporting directly to the General Manager, the Operations Manager i...Show moreLast updated: 30+ days ago

Promoted

Operations Manager

FramatomePickering, ON, Canada

Full-time

You have completed aBS in Engineering, Business, or a related field.You may have also obtained an advanced degree in similar fields or experience in lieu of degree. You haveat least 15years of exper...Show moreLast updated: 3 days ago

Promoted

Community Operations Manager

Amica Senior LifestylesWhitby, Durham Region, Canada

Full-time

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets.We offer Independent Livi...Show moreLast updated: 30+ days ago

Promoted

Territory Manager, Retail Finance

goeasy LtdPickering, ON, Canada

Full-time

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to.We’ve earned prestigious accolades such as. Waterstone Canada’s Most Admired Corporate Cultures.Can...Show moreLast updated: 14 days ago

Promoted

Territory Manager, Retail Finance

goeasyPickering, ON, Canada

Full-time

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to .We’ve earned prestigious accolades such as .Waterstone Canada&rsq...Show moreLast updated: 17 days ago

Promoted

Retail Operations Marketing Manager (contract)

Volkswagen CanadaAjax, ON, Canada

Temporary

We love our cars, but it’s the people behind them who make them what they are.To market, sell, and service great cars, we need great people. That’s why at Volkswagen Group Canada, we are passionate ...Show moreLast updated: 2 days ago

Promoted

Retail Operations Marketing Manager (12+ month contract)

Volkswagen Group of AmericaAjax, ON, Canada

Temporary

Job Description - Retail Operations Marketing Manager (12+ month contract) (VW 002503).Retail Operations Marketing Manager (12+ month contract) - VW 002503. We love our cars, but it’s the people beh...Show moreLast updated: 22 days ago

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Operations Manager - Durham

VoyagoAjax, ON, Canada

Full-time

Voyago, Transdev Ontario is hiring a dynamic, experienced and highly effective.Operations Manager for our Eastern Ontario Region. Reporting directly to the General Manager, the Operations Manager is...Show moreLast updated: 30+ days ago

Promoted

Manager, Outbound Operations

KomatsuWhitby, ON, Canada

Full-time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions.With a diverse lin...Show moreLast updated: 30+ days ago

Operations Manager

Randstad CanadaWhitby, Ontario, CA

Permanent

Quick Apply

Are you a seasoned Operations Manager with a knack for navigating complex environments and fostering strong relationships? Do you thrive in a unionized setting, where collaboration and strategic th...Show moreLast updated: 12 days ago

Promoted

Retail Store Manager

PetSmart CharitiesOshawa, Durham Region, Canada

Full-time

Promoted

Retail Operations Marketing Manager (12+ month contract)

Volkswagen Group Canada Inc.Ajax, ON, Canada

Temporary

Retail Operations Marketing Manager (12+ month contract).Join to apply for the Retail Operations Marketing Manager (12+ month contract) role at Volkswagen Group Canada Inc.We are seeking a Retail O...Show moreLast updated: 22 days ago

Promoted

Senior Operations Manager

Jace Holdings Ltd.Whitby, Durham Region, Canada

Full-time

Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Distribution Centre Management. Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, whe...Show moreLast updated: 30+ days ago

Retail Operations Manager

PetSmart Store Support Group, Inc.Whitby, Durham Region, Canada

30+ days ago

Job type

Full-time

Job description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Retail Operations Manager

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings :

Paid weekly
Full time hours
Health benefits : medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities

JOB SUMMARY

PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and / or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.

ESSENTIAL RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs :

People Leadership :

Participates in employment decisions such as recruiting, interviewing, and coaching.

Facilitates the associate experience and supports associate development; including, but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.

Address and administer associate complaints and grievances.

Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.

Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.

Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)

Validates completion of assigned operational messages and engagement video compliance.

Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.

Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience :

Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.

Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking / re-stocking, inventory counts (live and non-live), product rotations and planner / planogram sets in a timely and organized manner.

Evaluates operations and seeks opportunities to continuously improve experiences and services.

Maintains vendor relationships, backroom standards, and communication boards.

Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.

Identifies and reacts to sales trends through analysis and merchandising activities.

Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.

Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.

Ensures a safe environment for our associates, pets, and pet parents.

Responsible for taking immediate action and reporting when a sick / injured pet is identified in store.

Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.

Expense Management :

Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.

Analyzes inventory management reporting to identify trends, opportunities, and root causes.

Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.

QUALIFICATIONS

3+ years of retail leadership or experience in a customer-focused environment.

Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.

Proficiency in computer applications.

Strong written and verbal communication skills.

Ability to react under pressure and maintain composure.

Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

SUPERVISORY RESPONSIBILITY

Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Responsible for employment decisions and associate development.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms : stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate must frequently lift and / or move up to 50 pounds and occasionally team lift and / or move more than 100 pounds. Specific vision abilities required by this job include depth perception.

While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.

Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage.

This position is also eligible for benefits as described at https : / / benefits.petsmart.com / ca /

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

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