Retail director Jobs in Ottawa, ON

About Lumenix

Lumenix is a leading provider of hardware, software, sensors, and artificial intelligence currently serving and trusted by thousands of clients across healthcare, commercial, residential, industrial and retail sectors in North America. Lumenix is committed to its vision of providing continuous value creation and enhanced safety for its partners and clients through the application of proprietary artificial intelligence, robotics engineering, interconnectivity, and clean technologies.

Our Culture

Lumenix is dedicated to creating a workplace that values and respects people from diverse backgrounds and fostering a culture that enables collaboration. Our Lumenix family is comprised of team members with a unique combination of talents, experiences, and perspectives. We are proud to develop and nurture emerging leaders as they progress through their careers. Our team members bring a global perspective to every interaction to offer the right solutions for our partners.

Our History

Founded in 2012, Lumenix built a national platform that integrates software, hardware, and sensor technology to deliver transformative solutions—first in clean tech and prop tech, and now at the forefront of improving health outcomes.

You

You want to be part of a high-performing, entrepreneurial team tackling some of the most important challenges of our time. You are driven, resourceful, and never leave a project half-finished. You thrive in a creative, fast-moving environment surrounded by people who are passionate about their work. Most importantly, you are motivated by making a real impact—on your team, your clients, and the communities we serve.

Role Summary:

As a key member of our team, you will be responsible for the following roles, responsibilities, and functions:

The Director / Senior Director, Emerging Technologies will play a pivotal role in ensuring that our clients and end-users derive maximum value from our AI-driven solutions. This leadership position involves strategizing and executing client engagement initiatives, optimizing user experiences, and working closely with cross-functional teams to align our offerings with market needs. The ideal candidate will possess a deep understanding of workflows, AI technologies, and user experience principles.

Key Responsibilities:

Strategic Responsibilities:

• Develop and execute strategies for AIMS customer implementation and expansion.
• Lead collaboration, innovation, and steering committee initiatives to drive continuous improvement.
• Undertake communication, marketing, and proposal-related activities to enhance brand presence and business development.
• Provide leadership in corporate and client education, ensuring effective knowledge transfer and training.
• Represent the company in key industry engagements, fostering partnerships and stakeholder relations.

Operational Responsibilities:

• Manage a multi-disciplinary team handling client files and ensuring successful project execution.
• Oversee site audits, construction, installation, and calibration of AIMS solutions.
• Ensure seamless execution of education and training programs for internal teams and clients.
• Drive operational efficiencies in service delivery and implementation processes.
• Conduct activities in both French and English as required.

Financial Responsibilities:

• Participate in, and initiate, business development efforts, including participation in management and leadership meetings.
• Ensure financial accountability in project management and operational planning.
• Develop proposals and contribute to revenue growth through strategic sales initiatives.
• Potentially eligible for commissions on self-generated opportunities.
• Bilingualism (English/French) considered an asset