Resident manager Jobs in Vancouver, BC

Job Title : Resident Manager

Primary Location : Vancouver, BC

Job Status : Part-time, Permanent

Company Overview :

Pacific Cove Properties is a BC-owned and operated property management company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

Position Overview :

We are seeking a dedicated and experienced Resident Manager to lead the residential team at our building in Vancouver, BC. The ideal candidate will be a highly organized individual with effective communication skills capable of delivering exceptional customer service and resident management. This role offers an exciting opportunity for an experienced Resident Manager to join one of B.C.'s most respected leaders in the rental housing industry. If you want to be part of a collaborative, cohesive team, we encourage you to apply today!

Key Responsibilities :

• Strategic Leadership : Develop and implement strategies to enhance resident satisfaction and operational efficiency while achieving financial objectives for the residential rental building.
• Leasing Strategy : Create and implement leasing initiatives to attract and retain high-quality residents, optimizing occupancy rates.
• Resident Relations : Cultivate positive relationships with residents, proactively address concerns, and foster a sense of community within the building.
• Compliance Oversight : Ensure all operations adhere to company policies and the Residential Tenancy Act, including timely rent collection and deposits, managing move-ins / outs, and ensuring suites are properly advertised electronically and in print.
• Crisis Management : Strategically manage resident issues, including evictions, disputes, and crisis situations, focusing on resolution and compliance.
• Operational Excellence : Oversee property maintenance and cleaning services, ensuring a high standard of living conditions and timely response to maintenance requests.
• Project Coordination : Collaborate with cross-functional teams on property improvement projects, renovations, and enhancements to elevate the living experience for residents.

Required Skill Sets :

Education and Experience :