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- North York, ON
- reservations agent
Reservations agent Jobs in North York, ON
- Promoted
Reservations Coordinator
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AccorHotelToronto, Ontario, Canada- Full-time
Qualifications :
- Certificate / Diploma / Degree in Hospitality Management an asset.
- Strong keyboard skills 40 WPM.
- Excellent telephone manner mandatory must enjoy working on the phone and talking to guests / travel agents / internal colleagues all day.
- Sales experience an asset.
- Empathetic tendencies and compulsion to exceed guest / coworker expectations.
- Previous reservations experience a strong asset.
- Previous experience with Opera (MicrosFidelio) an asset.
- Good working knowledge of Microsoft Excel Word and Email.
- Able to work as a contributing member of a team as well as independently.
- Ability to work fluctuating shifts.
- Frequent sitting throughout shift.
- Occasional lifting and carrying up to 20 lbs.
- Occasional kneeling pushing pulling lifting.
- Occasional ascending or descending ladders stairs and ramps.
- Ability to focus attention on guest needs remaining calm and courteous at all times.
Physical Aspects of Position (included but not limited to) :
Additional Information :
Whats in it for you
Free Meals : Tasty meals on us every shift.
Travel Discounts : Sweet deals at Accor hotels worldwide.
Dry Cleaning : Free drycleaning for your work gear.
Skill Up : Custom learning programs to boost your talents.
Impact : Join our CSR Sustainability and DEI Committees.
Level Up : Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks.
Remote Work : Employment Type :
Fulltime
Key Skills
Active Directory Administration,English Language,Access Control,Jpa,Legal Support,Airlines
Vacancy : 1