Regional operations manager Jobs in Innisfil, ON

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role:

Join McKesson’s Patient Support Programs to help patients start and stay on specialty therapies. As a Bilingual Nurse Case Manager, you’ll serve as the single point of contact for prescribers, clinic staff, and patients—coordinating onboarding, education, and ongoing adherence support across the treatment journey. This field/remote role includes travel to clinics, homes, or virtual visits to deliver injection training, disease/medication education, and to liaise with care teams for smooth, timely access to therapy.

What You’ll Do:

• Act as the primary contact for prescribers and clinic teams to enroll patients and coordinate services.
• Provide patient education (disease state, medication, side‑effect management) and deliver in‑home, in‑clinic, or virtual injection training based on patient preference.
• Support adherence through scheduled follow‑ups; share timely clinical updates with physicians/clinic staff.
• Complete concise, accurate documentation; conduct chart reviews as needed for reimbursement navigation.
• Collaborate with McKesson pharmacy colleagues, manufacturer partners, and clinic teams to remove barriers to care and escalate issues beyond program scope when required.

Basic Requirements:

• Bilingual: Fluent in French and English (spoken and written).
• Nursing license in Ontario or Quebec (or both). RN strongly preferred; RPN/LPN and NP considered.
• 2+ years of relevant experience (or an equivalent combination).

Preferred Skills/Experience:

• Direct experience in case management, patient education, or specialty therapy support.
• Experience in immunology, rheumatology, dermatology, or gastroenterology; familiarity with biologics and pre‑treatment work‑ups (e.g., TB testing, imaging, labs).
• Comfortable delivering injection training and using adult‑learning principles to tailor teaching.
• Strong relationship‑building, documentation, and MS Office skills; ability to prioritize across multiple stakeholders in a field‑based environment.

Physical Requirements:

• Territory location: Quebec and/or Greater Toronto Area (GTA).
• Program hours are 8am to 8pm EST.
• Job hours are: 9-5PM EST, Monday to Friday (subject to change)
• Occasional travel may be required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$53,800 - $89,700

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McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

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McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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