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Quality assurance analyst Jobs in Gatineau, QC

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Quality assurance analyst • gatineau qc

Last updated: 1 day ago
  • Promoted
Bilingual Quality Assurance & Training

Bilingual Quality Assurance & Training

Orbit Insurance ServicesOttawa, ON, Canada
Full-time
Bilingual Quality Assurance & Training.Be among the first 25 applicants.Bilingual Quality Assurance & Training.Get AI-powered advice on this job and more exclusive features.With every job, there’s ...Show moreLast updated: 1 day ago
Supplier Quality Assurance Specialist

Supplier Quality Assurance Specialist

CB CanadaOttawa, Ontario, Canada
Full-time
The Suppler Quality Assurance Specialist is responsible for supplier quality management including qualifying suppliers and monitoring supplier performance. Works independently and must be able to in...Show moreLast updated: 30+ days ago
Senior Quality Assurance Specialist

Senior Quality Assurance Specialist

Tundra Talent CommunityOttawa, ON, Canada (Remote)
Remote
Full-time
Analyze, design, propose, recommend, and implement improvements to our existing QA test processes.Facilitate discussions on new testing tool chain technologies, and automation practices.Work on all...Show moreLast updated: 30+ days ago
Bilingual Quality Assurance & Training

Bilingual Quality Assurance & Training

OTIP RAEOOttawa, ON, CA
Full-time
With every job, there’s always the question of “why”.Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the...Show moreLast updated: 4 days ago
  • Promoted
Quality Assurance Tester

Quality Assurance Tester

SRA GroupOttawa, ON, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from SRA Group.Canadian IT Recruitment @SRA Group | Technical Recruiting. Job Title : Tester Level 2 Interm...Show moreLast updated: 15 days ago
Senior Manager, Quality Assurance

Senior Manager, Quality Assurance

Curtiss-WrightOttawa, Canada
Full-time
Senior Manager Quality Assurance-Ottawa, ON.The Senior Manager, Quality Assurance based out of the Curtiss-Wright Defense Solutions Ottawa, CAN site will be responsible for leading the Quality Engi...Show moreLast updated: 22 days ago
Quality Assurance Specialist

Quality Assurance Specialist

StafflinkOttawa, ON
Full-time
Our client is seeking an experienced Quality Assurance Specialist to support a long-term initiative focused on testing and validating HRIS / HCM systems. This role requires strong manual testing skill...Show moreLast updated: 22 days ago
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Freelance Accounting - Quality Assurance / AI Trainer

Freelance Accounting - Quality Assurance / AI Trainer

MindriftOttawa, ON, Canada
Part-time
Freelance Accounting - Quality Assurance / AI Trainer.Freelance Accounting - Quality Assurance / AI Trainer.Be among the first 25 applicants. At Mindrift, innovation meets opportunity.We believe in usin...Show moreLast updated: 18 days ago
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Quality Assurance Technician

Quality Assurance Technician

Pharmaflorx inc.Gatineau, QC, Canada
Full-time
The Quality Assurance and Control Manager is responsible for ensuring that production operations comply with regulatory standards and industry best practices. They develop and implement quality stra...Show moreLast updated: 7 days ago
  • Promoted
Product Development Quality Assurance Engineer

Product Development Quality Assurance Engineer

HoneywellOttawa, ON, Canada
Full-time
Product Development Quality Assurance Engineer.Product Development Quality Assurance Engineer.Continue with Google Continue with Google. Product Development Quality Assurance Engineer.Product Develo...Show moreLast updated: 14 days ago
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Senior Quality Assurance Engineer

Senior Quality Assurance Engineer

Solink Corp.Ottawa, ON, Canada
Full-time +1
Senior Quality Assurance Engineer.Eugenia Kondratova, Technical Manager, AI.We provide businesses with the tools to.Our cloud-based platform integrates seamlessly with your existing cameras and sys...Show moreLast updated: 1 day ago
Bilingual Quality Assurance & Training

Bilingual Quality Assurance & Training

OTIP Group of Companies (OGC)Ottawa, Ontario, Canada
Full-time
Reporting to the Orbit Shared Services Assistant Manager your dual role will play a position that is a critical part in maintaining service excellence by auditing client interactions and supporting...Show moreLast updated: 3 days ago
  • Promoted
Quality Assurance Specialist II - Ottawa, ON

Quality Assurance Specialist II - Ottawa, ON

BioLife Solutions, Inc.Ottawa, ON, Canada
Full-time
Quality Assurance Specialist II - Ottawa, ON.Quality Assurance Specialist II - Ottawa, ON.Quality Assurance Specialist II - Ottawa, ON. Quality Assurance Specialist II - Ottawa, ON.Get AI-powered ad...Show moreLast updated: 1 day ago
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Quality Assurance Analyst

Quality Assurance Analyst

Brookfield Renewable Partners L.P.Gatineau, QC, Canada
Full-time
Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s larg...Show moreLast updated: 26 days ago
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Quality Assurance Specialist

Quality Assurance Specialist

Symbiotic GroupOttawa, ON, Canada
Full-time
Secret Clearance ( • •See ‘Additional Information’).We are recruiting for our client, the Department of National Defence, for Quality Assurance Specialists to provide QA support to the Department for...Show moreLast updated: 30+ days ago
Quality Assurance Analyst, Web Applications

Quality Assurance Analyst, Web Applications

Hub InternationalOttawa, ON
Full-time
This position supports flexible work arrangement - Hybrid.Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the fift...Show moreLast updated: 23 days ago
  • Promoted
Senior Quality Assurance Engineer

Senior Quality Assurance Engineer

SolinkOttawa, ON, Canada
Full-time
Solink is a different kind of data analytics software company.We've successfully made video security a source of powerful insight for business owners of franchise and retail chains.We focus on secu...Show moreLast updated: 3 days ago
  • Promoted
Quality Assurance Analyst, Web Applications

Quality Assurance Analyst, Web Applications

HUB InternationalOttawa, ON, Canada
Full-time
Quality Assurance Analyst, Web Applications page is loaded.Quality Assurance Analyst, Web Applications.Solicitar remote type Fully Remote locations Windsor, ON Ottawa, ON time type Full time posted...Show moreLast updated: 27 days ago
  • Promoted
Bilingual Quality Assurance & Training

Bilingual Quality Assurance & Training

OTIP (Ontario Teachers Insurance Plan)Ottawa, ON, Canada
Full-time
With every job, there’s always the question of “why”.Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the...Show moreLast updated: 1 day ago
Bilingual Quality Assurance & Training

Bilingual Quality Assurance & Training

Orbit Insurance ServicesOttawa, ON, Canada
1 day ago
Job type
  • Full-time
Job description

Join to apply for the Bilingual Quality Assurance & Training role at Orbit Insurance Services

19 hours ago Be among the first 25 applicants

Join to apply for the Bilingual Quality Assurance & Training role at Orbit Insurance Services

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Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization : they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do :

Reporting to the Orbit Shared Services Assistant Manager, your dual role will play a position that is a critical part in maintaining service excellence by auditing client interactions and supporting the delivery of training initiatives across the organization. The ideal candidate is fluent in both English and French and has a passion for improving customer experience, coaching others, and driving quality standards.

The core parts of your role will be to :

Quality Assurance Call Auditing

  • Conduct regular call audits for brokers and client-facing staff in both English and French.
  • Evaluate calls based on established scorecards and quality standards.
  • Identify trends and opportunities for improvement and escalate concerns as needed.
  • Provide constructive feedback to team leaders and staff to support performance improvement.
  • Collaborate with the QA & Training team to refine audit criteria and recommend enhancements to the QA process.
  • Maintain accurate audit logs and support reporting requirements

Training Support

  • Assist in the development and delivery of training programs for new hires and existing staff.
  • Support the onboarding process by providing guidance and answering questions from new employees.
  • Facilitate refresher sessions or micro-learnings on workflows, processes, or identified performance gaps.
  • Collaborate with team leads and subject matter experts to ensure training content remains relevant and effective.
  • Performs other duties as required
  • Qualifications

    Let’s Talk About You :

    This is the unique blend of skills and experience we would love to see in an ideal candidate :

  • A college diploma or equivalent insurance industry designation.
  • Fluency in English and French (verbal and written) is required.
  • 2+ years of experience in quality assurance, training, or a customer service-related role (insurance industry experience preferred).
  • Exceptional communication skills and demonstrated ability to deal effectively with all levels of internal and external stakeholders.
  • Superior time management, project management and organizational skills to manage competing priorities.
  • Knowledge of Applied Epic, Carrier portals, Applied Rating Services and call-monitoring software applications.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

    Additional Information

    Some of the Perks We Offer :

    We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here :

  • Rewarding salary and bonuses that truly value your dedication
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
  • Defined benefit pension plan for a financially confident retirement
  • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
  • Flexible work-from-home and hybrid options
  • Unlock your potential with opportunities for advancement
  • Let’s work together! If you are interested in this opportunity, please apply online.

    OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

    As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

    We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

    Seniority level

    Seniority level

    Associate

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Quality Assurance

    Industries

    Insurance

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    Get notified about new Quality Assurance Specialist jobs in Ottawa, Ontario, Canada .

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