Public service Jobs in Ingersoll, ON

Last updated: 1 day ago

Service Desk Analysts – Public Sector

RaiseRemote, Ontario

CA$27.00 hourly

Remote

Full-time +1

youth services worker

Ontario Public ServiceON, CA

CA$34.53–CA$43.66 hourly

Full-time

Experience : 1 to less than 7 months.Show moreLast updated: 30+ days ago

Field Service Technician

OvivoOntario, ON, CAN

Quick Apply

At Ovivo, we offer you the opportunity to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As a Field Service Technician, your primary fo...Show moreLast updated: 30+ days ago

Customer Service Representative

DeckMartOntario, ON, ca

Quick Apply

DeckMart is looking for a dynamic .Customer Service Representative.The ideal candidate will have previous experience, preferably in building materials or construction industry, with excellent ...Show moreLast updated: 25 days ago

Promoted

Parts and Service Coordinator

Cooper Equipment Rentals LimitedOntario, Canada

Full-time

Build your Career at Cooper Equipment Rentals.Parts and Service Coordinators.Southern Ontario! You can find out more about our branch locations. Excellent benefit package with premiums paid by the c...Show moreLast updated: 2 days ago

Public Accountant

Arrow Workforce SolutionsOntario

CA$70,000.00–CA$90,000.00 yearly

Compensation - $70k - $90k / annually.As the Intermediate Accountant you will be responsible the following duties : .Independent completion of small audit, review and compilation files and related tax ...Show moreLast updated: 30+ days ago

communications manager - public relations

WoveoON, CA

CA$52.88 hourly

Permanent

Financial technology (FinTech).Private company, corporation or industry.Develop all kinds of events for publicity, fundraising and information purposes. Develop communication strategies.Evaluate com...Show moreLast updated: 30+ days ago

1.0 LTO MacTier Public School

York Region District School BoardOntario, Canada

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The NNDSB invites applications for the following LTO position for the 2024-2025 school yearor the early return of the teacher. Position : Grade 1 / 2 Classroom Required teaching qualifications : A valid...Show moreLast updated: 30+ days ago

Promoted

Field Service Technician

Adecco CanadaIngersoil, ON, CA

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Adecco is hiring a Field Service Technician to provide mechanical services and repairs for scrubbers, burnishers, vacuums, and other related cleaning equipment for our client.You will play a crucia...Show moreLast updated: 13 days ago

Promoted

Customer Service Manager

PinkPalmPuffOntario, Canada

Pink Palm Puff is an a up and coming fashion brand based in Canada, We are looking for a dynamic individual to join our team. This is a contract remote role for a Customer Service Manager which can ...Show moreLast updated: 7 days ago

Promoted

Director of Service Operations

ConfidentialOntario, Canada, Canada

Full-time

We are seeking a Director of Service Operations to lead the expanding service team in North America.This involves liaising with external stakeholders including clients, sub-contractors, and supplie...Show moreLast updated: 14 days ago

Promoted

Director of Service Operations

Roberts Farm Equipment IncOntario, Canada, Canada

Full-time

For decades, Roberts Farm Equipment has been unique in the farming community aggressively cutting edge, and unapologetically committed to old-fashioned ideas of customer service.Robert’s Farm Equip...Show moreLast updated: 3 days ago

Regional Sales Director - Public Sector

Workday, Inc.ON, Canada

CA$100,000.00 yearly

Remote

Full-time

As the Regional Sales Director responsible for public sector, you will use your extensive sales, industry knowledge and leadership experience to lead, coach and mentor a team of Senior Account Exec...Show moreLast updated: 30+ days ago

Temporary Skilled Labourer (Winter Operations) - Public Works (4 positions)

City of WoodstockWoodstock, ON, CA

CA$30.72 hourly

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TEMPORARY SKILLED LABOURER (WINTER OPERATIONS) - PUBLIC WORKS (4 Positions) Reporting to : Public Works Supervisor / Assistant Supervisor Department : Public Works Classification : Temporary Full-Time H...Show moreLast updated: 30+ days ago

Promoted

Customer Service - Work from Home

Spade RecruitingWoodstock, Ontario

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We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago

National Nursing Assessment Service Public Board Director (1)

BoydenON, CA

CA$50.00–CA$54.00 hourly

Temporary

The National Nursing Assessment Service (NNAS) is a Canadian not-for-profit organization established in 2012 that assists internationally educated nurses (IEN) on their journey to practice nursing ...Show moreLast updated: 30+ days ago

Director, Communications And Public Affairs

Meridia Recruitment SolutionsOntario

CA$39,040.00–CA$43,200.00 yearly

Director, Communications and Public Affair.Meridia Recruitment Solutions has partnered up with Restaurants Canada (RC) on their search for a Director, Communications & Public Affairs to join their ...Show moreLast updated: 30+ days ago

Design Architect - Public Safety & Justice

Royal Architectural Institute of CanadaOntario

CA$55,419.00–CA$102,607.00 yearly

Full-time

Organization : AECOMJob Description : .Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive.W...Show moreLast updated: 30+ days ago

Tire Service Advisor

TirecraftDorchester, ON, CA

Full-time

Quick Apply

Tire Service Advisor Tubby's Truck and Trailer, Dorchester Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Servic...Show moreLast updated: 1 day ago

EzeRx - Public Health Representative - Clinical Trail (3-5 yrs)

biojoby.comAny Location

CA$212,000.00–CA$318,000.00 yearly

Identifying and execute collaboration opportunities with engineering institute, design institute, AI institute, developmental agencies, medical college & institute, public health institute and ...Show moreLast updated: 30+ days ago

Service Desk Analysts – Public Sector

RaiseRemote, Ontario

1 day ago

Salary

CA$27.00 hourly

Job type

Full-time

Part-time

Remote

Job description

Job Description

Work Remotely
Contract
27.00 / HR to start

SUMMARY

IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government. You will leverage your expert knowledge of desktops / networks / telecommunications and related hardware, Microsoft OS Platforms, Office 365 Suite and other desktop productivity and diagnostic software packages, iOS / Android mobile IT devices, and Active Directory. You will enhance your analytical / problem solving skills, your organization / prioritization skills working in a high-pressure environment with a focus on your customer service skills, IT knowledge, interpersonal and oral / written English communication skills.

SKILLS & QUALIFICATIONS

Analytical and problem-solving skills to identify and assess client system problems resulting from equipment failures, operating system configurations and application errors.

Expertise in recommending and implementing effective software solutions and optimizing computer and application usage.

Ability to plan, organize and prioritize tasks in a high-pressure environment.

Proficient in both written and oral English communication skills

Effective time management skills

Strong customer service and client interaction skills

Experienced with de-escalation methods

Ability to work independently and autonomously while maintaining a high first point resolution.

Prior experience in a service desk or contact centre environment.

RESPONSIBILITIES

Diagnose and identifying and respond to technical and business-related issues, service requests, and client inquiries.

Ability to resolve client requests at first point of contact or dispatch to next level of support according to proper procedures.

Receive incoming communications and requests by telephone, email, LiveChat, from clients requesting assistance regarding various IT products, programs, service offerings.

Troubleshoot existing issues within a ticket to determine root cause and take the necessary resolution steps or escalate as required.

Provide assistance to users by recommending the most effective utilization of computers, standard software packages and their applications and related equipment (workstation and LAN)

Classify and categorize incidents; prioritize problems to ensure timely resolution either through first tier support or assignment to Tier 2 or Tier 3 through the established escalation system.

KNOWLEDGE

Strong knowledge of all Microsoft OS Platforms, (primarily Windows 10 and 11) Microsoft Office 365 Suite, Desktop Hardware troubleshooting, iOS and Android mobile phone troubleshooting, VPN, OneDrive, and Adobe Suite

Knowledge of LAN / WAN and telecommunications, desktop networks (e.g. Wifi) and related hardware (e.g. Intel-based PC's, network adapters, printers and plotters) to install and configure new computer hardware and software, prepare service and maintenance documentation, develop and test desktop software components to meet client needs, prepare information materials for clients on computer equipment utilization, analyze problems and conduct minor repairs to ensure desktop and notebook systems are operating in accordance with service level agreements.

Experience using structured troubleshooting techniques to diagnose user / account / client system hardware and software problems.

Ability to recommend / initiate solutions using diagnostic hardware and software applications and techniques and recommend the most effective utilization of computers and software applications.

Experience in installing and configure new computer hardware and software, and develop and test desktop software components.

WORKING ARRANGEMENT

Candidates who demonstrate a client-centered approach and reliability in fulfilling their scheduled shifts will carry out this assignment entirely from their home offices.

WORKING HOURS

Successful candidates will have the flexibility to work either part time hours (at least 20 daytime hours per week Monday to Friday) up to full time hours (36.25 paid hours with 45 minutes of daily unpaid break-time) with optional additional hours available depending on the business need. The environment is a 24 / 7 / 365 one and you maybe required to work nights and weekends. Candidates interested in Part time should note that they will have to be available for multiple full week periods during normal business hours to receive the required training.

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