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General Manager, Health Sciences Centre Gift Shop
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Health Care FoundationSan Juan de Terranova, Terranova y Labrador, CanadaLocation : Health Sciences Centre, 300 Prince Philip Dr, St. John’s, NL
Application Deadline : Monday February 17, 2025
The Position
The Health Care Foundation is seeking an experienced and dynamic General Manager to lead the Health Sciences Centre Gift Shop— an essential space offering comfort and convenience to patients, families, visitors, and hospital staff. This is more than a retail management role; it’s an opportunity to create a meaningful experience in a health care setting while driving sales and operational excellence.
The gift shop provides a thoughtfully curated selection of gifts and everyday essentials, ensuring customers find what they need in moments that matter. We are looking for an experienced leader who can oversee daily operations, manage inventory, and foster a welcoming, customer-focused environment.
Key Responsibilities
- Operations and Sales Management : Oversee the day-to-day operations of the gift shop, ensuring excellent customer experience and a well-stocked, visually appealing store.
- Inventory and Purchasing : Manage product selection, ordering, and vendor relationships to ensure a diverse, high-quality selection of gifts and essentials.
- Financial Oversight : Monitor sales performance, control expenses, and develop strategies to maximize revenue while maintaining profitability.
- Team Leadership : Recruit, train, and manage a team of staff and volunteers, fostering a positive and customer-focused work environment.
- Customer Service : Ensure a warm, welcoming atmosphere where customers feel supported and valued.
- Compliance and Reporting : Ensure adherence to hospital policies, health and safety regulations, and financial reporting requirements.
- Community Engagement : Collaborate with hospital departments and fundraising teams to support initiatives that enhance patient and visitor experiences.
Qualifications and Skills
Why Join Us?
How to Apply
If you are a retail professional who thrives in a dynamic setting and enjoys making a difference, we'd love to hear from you! Please submit your resume and a cover letter to Allison Noseworthy at [email protected] by February 17, 2025 .
The Health Care Foundation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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