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Public administration Jobs in Arnprior, ON

Last updated: 23 hours ago
Service Desk Analysts – Public Sector

Service Desk Analysts – Public Sector

RaiseRemote, Ontario
CA$27.00 hourly
Remote
Full-time +1
IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government.You will leverage your exp...Show moreLast updated: 2 days ago
  • Promoted
finance and administration vice-president - trade, broadcasting and other services

finance and administration vice-president - trade, broadcasting and other services

Government of Canada - CentralGolden Horseshoe, ON, Canada
Work must be completed at the physical location.There is no option to work remotely.Accommodation and food services.Allocate material, human and financial resources to implement organizational poli...Show moreLast updated: 23 days ago
patient service associate

patient service associate

Pediatric Urgent CareON, CA
CA$25.50 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months.Hospital / medical facility or clinic. Take patients' blood pressure, temperature and pulse.Weigh, lift, t...Show moreLast updated: 30+ days ago
Public Accountant

Public Accountant

Arrow Workforce SolutionsOntario
CA$70,000.00–CA$90,000.00 yearly
Compensation - $70k - $90k / annually.As the Intermediate Accountant you will be responsible the following duties : .Independent completion of small audit, review and compilation files and related tax ...Show moreLast updated: 30+ days ago
  • Promoted
Vice-President, Administration and Services

Vice-President, Administration and Services

Society for College and University PlanningON, Canada
Full-time
Integrated planning is a sustainable approach to planning that builds relationships, aligns the organization, and emphasizes preparedness for change. The SCUP community opens a whole world of integr...Show moreLast updated: 23 hours ago
communications manager - public relations

communications manager - public relations

WoveoON, CA
CA$52.88 hourly
Permanent
Experience : Experience an asset.Financial technology (FinTech).Private company, corporation or industry.Develop all kinds of events for publicity, fundraising and information purposes.Develop commu...Show moreLast updated: 30+ days ago
Medical Office Administration

Medical Office Administration

Jag Dhar MedicineOntario, Canada
Seeking detail oriented and friendly medical office assistant.The ideal candidate will be responsible for managing front desk operations in a medical office environment. This role requires excellent...Show moreLast updated: 30+ days ago
Administration & Co-Pay Assistant

Administration & Co-Pay Assistant

CB CanadaOntario, Canada
CA$23,002.00–CA$23,586.00 yearly
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.A...Show moreLast updated: 30+ days ago
Regional Sales Director - Public Sector

Regional Sales Director - Public Sector

Workday, Inc.ON, Canada
CA$100,000.00 yearly
Remote
Full-time
As the Regional Sales Director responsible for public sector, you will use your extensive sales, industry knowledge and leadership experience to lead, coach and mentor a team of Senior Account Exec...Show moreLast updated: 30+ days ago
  • Promoted
Vice-President, Administration and Services Brock University Niagara Region, Ontario

Vice-President, Administration and Services Brock University Niagara Region, Ontario

AcademicaON, Canada
Full-time
Vice-President, Administration and Services.Brock University is searching for an outstanding administrative leader with strategic vision to support their legacy of community-centred excellence.Broc...Show moreLast updated: 2 days ago
Convocation Event Support

Convocation Event Support

York UniversityOntario, Canada
CA$16.55–CA$17.50 hourly
Welcomes and provides assistance to graduates, faculty, senior administration, and guests at Convocation ceremonies.Ability to deal effectively and efficiently with students, faculty staff, and the...Show moreLast updated: 30+ days ago
Human Resources Administration

Human Resources Administration

Tyndale UniversityOntario, CA
CA$37.00–CA$42.00 hourly
Position DescriptionPOSITION PURPOSEThe Human Resources Administrator will support key HR programs on a day to day basis and provide front line support to employees and managers.The HR Administrato...Show moreLast updated: 30+ days ago
Director, Communications And Public Affairs

Director, Communications And Public Affairs

Meridia Recruitment SolutionsOntario
CA$39,040.00–CA$43,200.00 yearly
Director, Communications and Public Affair.Meridia Recruitment Solutions has partnered up with Restaurants Canada (RC) on their search for a Director, Communications & Public Affairs to join their ...Show moreLast updated: 30+ days ago
Design Architect - Public Safety & Justice

Design Architect - Public Safety & Justice

Royal Architectural Institute of CanadaOntario
CA$55,419.00–CA$102,607.00 yearly
Full-time
Organization : AECOMJob Description : .Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive.W...Show moreLast updated: 30+ days ago
Telesat Director, Government and Public Affairs

Telesat Director, Government and Public Affairs

BoydenON, CA
Telesat is a leading global provider of satellite solutions.They are developing Telesat Lightspeed, the world’s most advanced Low Earth Orbit satellite network that will connect everyone, everywher...Show moreLast updated: 30+ days ago
  • Promoted
Senior Commercial Advisor

Senior Commercial Advisor

Matchtech North AmericaOntario, Canada
Full-time
Matchtech are working with a key client to support to recruitment of a Senior Commercial Advisor to work on high profile project in Toronto. We are seeking an experienced and strategic Director to s...Show moreLast updated: 2 days ago
DevOps Engineer - Database Administration

DevOps Engineer - Database Administration

Questrade Financial GroupOntario, Canada
CA$97,692.00–CA$122,115.00 yearly
DevOps Engineer - Database Administration.Ontario, Canada Req #2770 Tuesday, August 13, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more fina...Show moreLast updated: 30+ days ago
EzeRx - Public Health Representative - Clinical Trail (3-5 yrs)

EzeRx - Public Health Representative - Clinical Trail (3-5 yrs)

biojoby.comAny Location
CA$212,000.00–CA$318,000.00 yearly
Identifying and execute collaboration opportunities with engineering institute, design institute, AI institute, developmental agencies, medical college & institute, public health institute and ...Show moreLast updated: 30+ days ago
Administration Leadership Pool- Supervisory Officer

Administration Leadership Pool- Supervisory Officer

York Region District School BoardOntario, Canada
CA$151,565.00–CA$173,434.00 yearly
Full-time
School Administrative Leadership Pool The Near North District School Board School Administration Leadership Pool Supervisory Officer The Near North District School Board is a diverse, public educat...Show moreLast updated: 30+ days ago
Service Desk Analysts – Public Sector

Service Desk Analysts – Public Sector

RaiseRemote, Ontario
2 days ago
Salary
CA$27.00 hourly
Job type
  • Full-time
  • Part-time
  • Remote
Job description

Job Description

  • Work Remotely
  • Contract
  • 27.00 / HR to start

SUMMARY

IT Service Desk seeks an individual to provide front-line end user technical support services to clients and act as the single point of contact for the Ontario Government. You will leverage your expert knowledge of desktops / networks / telecommunications and related hardware, Microsoft OS Platforms, Office 365 Suite and other desktop productivity and diagnostic software packages, iOS / Android mobile IT devices, and Active Directory. You will enhance your analytical / problem solving skills, your organization / prioritization skills working in a high-pressure environment with a focus on your customer service skills, IT knowledge, interpersonal and oral / written English communication skills.

SKILLS & QUALIFICATIONS

  • Analytical and problem-solving skills to identify and assess client system problems resulting from equipment failures, operating system configurations and application errors.
  • Expertise in recommending and implementing effective software solutions and optimizing computer and application usage.
  • Ability to plan, organize and prioritize tasks in a high-pressure environment.
  • Proficient in both written and oral English communication skills
  • Effective time management skills
  • Strong customer service and client interaction skills
  • Experienced with de-escalation methods
  • Ability to work independently and autonomously while maintaining a high first point resolution.
  • Prior experience in a service desk or contact centre environment.

    • RESPONSIBILITIES

  • Diagnose and identifying and respond to technical and business-related issues, service requests, and client inquiries.
  • Ability to resolve client requests at first point of contact or dispatch to next level of support according to proper procedures.
  • Receive incoming communications and requests by telephone, email, LiveChat, from clients requesting assistance regarding various IT products, programs, service offerings.
  • Troubleshoot existing issues within a ticket to determine root cause and take the necessary resolution steps or escalate as required.
  • Provide assistance to users by recommending the most effective utilization of computers, standard software packages and their applications and related equipment (workstation and LAN)
  • Classify and categorize incidents; prioritize problems to ensure timely resolution either through first tier support or assignment to Tier 2 or Tier 3 through the established escalation system.

    • KNOWLEDGE

  • Strong knowledge of all Microsoft OS Platforms, (primarily Windows 10 and 11) Microsoft Office 365 Suite, Desktop Hardware troubleshooting, iOS and Android mobile phone troubleshooting, VPN, OneDrive, and Adobe Suite
  • Knowledge of LAN / WAN and telecommunications, desktop networks (e.g. Wifi) and related hardware (e.g. Intel-based PC's, network adapters, printers and plotters) to install and configure new computer hardware and software, prepare service and maintenance documentation, develop and test desktop software components to meet client needs, prepare information materials for clients on computer equipment utilization, analyze problems and conduct minor repairs to ensure desktop and notebook systems are operating in accordance with service level agreements.
  • Experience using structured troubleshooting techniques to diagnose user / account / client system hardware and software problems.
  • Ability to recommend / initiate solutions using diagnostic hardware and software applications and techniques and recommend the most effective utilization of computers and software applications.
  • Experience in installing and configure new computer hardware and software, and develop and test desktop software components.

    • WORKING ARRANGEMENT

    Candidates who demonstrate a client-centered approach and reliability in fulfilling their scheduled shifts will carry out this assignment entirely from their home offices.

    WORKING HOURS

    Successful candidates will have the flexibility to work either part time hours (at least 20 daytime hours per week Monday to Friday) up to full time hours (36.25 paid hours with 45 minutes of daily unpaid break-time) with optional additional hours available depending on the business need. The environment is a 24 / 7 / 365 one and you maybe required to work nights and weekends. Candidates interested in Part time should note that they will have to be available for multiple full week periods during normal business hours to receive the required training.

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