Provider Jobs in Toronto, ON

ABOUT MAPLE

Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers.

We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 4 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies.

We have established an entrepreneurial culture centered around our purpose to support people’s health and well-being and to strengthen the healthcare system. We attribute our success to our team, who has helped us achieve numerous noteworthy awards including : LinkedIn's Top 10 Startups, Deloitte Canada’s Technology Fast 50, Globe & Mail's Top Growing Companies in Canada, North America’s Inspiring Workplaces, and Glory Professional’s The Power 50 : Canada’s Most Impactful Companies.

THE POSITION

We’re hiring a Provider Relationship Manager to help shape and elevate the experience of the physicians and nurse practitioners who deliver care through Maple.

In this role, you’ll lead the charge in levelling up the provider experience by implementing programs, creating connection points, and driving initiatives that ensure they feel supported, inspired, and proud to partner with us.

You are a strong communicator, relationship builder, and natural connector. You know how to create meaningful touchpoints and understand the importance of trust, consistency, and empathy in every interaction. You’re energized by creating experiences that make people feel valued, and you’re ready to build something impactful from the ground up.

YOUR IMPACT

• Build and grow trusted relationships with our healthcare providers. Be their go-to point of connection and own the programs that support their success.
• Implement and execute engagement initiatives that drive connection and belonging.
• Own and evolve our provider onboarding process, ensuring every new provider has a seamless, supportive, and inspiring start.
• Champion process improvements that remove friction, scale impact, and strengthen the provider experience.
• Collaborate across teams to create a unified, intentional provider journey from first touchpoint to long-term engagement.
• Be a voice for providers internally—surface insights, advocate for their needs, and turn feedback into meaningful change.

12 – 18 MONTH DELIVERABLES

In your first 90 days, you’ll build a strong understanding of Maple’s provider ecosystem. You’ll begin developing relationships with healthcare providers and internal stakeholders, take ownership of onboarding coordination, and launch initiatives that support engagement and communication.

Over the next 12 to 18 months, you’ll drive the evolution of our provider-facing operations by building scalable systems across onboarding, support, and engagement. You’ll raise the bar on what great looks like and play a defining role in shaping how providers experience Maple as we grow.

CANDIDATE PROFILE

Not checking every box? Please apply anyway. We understand that candidates have different experiences that may make them a fantastic fit for this position, and for Maple. We value equity, diversity, and inclusion, and we’re committed to providing fair and equal opportunities to all applicants. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

OUR CORE VALUES

WORKING AT MAPLE

We want you to love working at Maple—feeling challenged, supported, and cared for. Just as we strive to grow and improve, we encourage you to embrace the same mindset as you work toward your personal best. Together, we can learn, develop, and power the future of healthcare. At Maple, your success is our success.

We care about your health and well-being. Here’s how we’ve got you covered :

OTHER

Please note that any offer of employment may be subject to verification of employment and education background checks, including a criminal record check.

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