Programmer Jobs in Georgetown, ON

Under the supervision of the Neighbourhood Activator, this position is responsible for the execution of the Town’s Hey Neighbour programming at Town-owned amenities. This may include but is not limited to the facilitation of neighbourhood programming, door-to-door letter delivery, pick-up and delivery of equipment, engaging with the public, ensuring public safety, and responding to general inquiries.

Accountabilities:

Premium Quality Programs and Services

• Assist in the execution of high-quality neighbourhood programming.

• Adapt Hey Neighbour programming within a casual drop-in program environment and provide suitable, accessible modifications inclusive for participants of all ages, stages and abilities.

• Engage with members of the public through positive interactions and communications.

• Provide reminders about the safe use of public parks and Town amenities.

• Take a proactive and collaborative approach in addressing any issues or challenges that may arise during Hey Neighbour initiatives and refer any escalating concerns to the Supervisor.

Exceptional Customer Service

• Build strong and positive relationships with the public.

• Sustain an awareness of neighbourhood programming events and initiatives to help maintain an awareness of public engagement during an event or initiative, and be available to provide front-facing customer service.

• Respond to all inquiries in a positive, timely and proactive fashion.

• Maintain a positive, professional and engaging approach to all work tasks.

Maintain a Safe and Secure Environment

• Proactively approach health and safety expectations through compliance with Policy, Procedures and Emergency Plans and work in a manner that is safe for self and others.

• Be knowledgeable about Town facilities and be able to assist the public or direct them to appropriate staff for further information as required.

• Inspect the program area to ensure space is safe and clean.

• Report any problems related to parks and Town amenities immediately to the Parks Patrol team or Facility Staff.

• Actively work to prevent accidents, enforce rules, and educate the public about safe behaviour, and inform the Supervisor of any escalating issues as they arise.

• Respond appropriately to accidents/incidents, contacting emergency services if needed.

Professional Quality Working Relationships

• Work collaboratively with all team members to ensure optimal levels of public service.

• Communicate regularly and with as much detail as possible to the Supervisor.

Effective and Efficient Administration Processes

• Complete, maintain and submit all appropriate administrative work, including engagement tracking, inventory control and incident/accident reports, in a thorough and timely manner.

• Ensure confidentiality and keep all files with sensitive information in a secure location.

• Perform other job-related duties as assigned.

Qualifications:

• Secondary school diploma or equivalent.

• A university degree or college diploma in a recreation-related program is preferred.

• Experience in recreation program facilitation.

• Proven customer service skills and experience working with the public.

• Parks and Recreation Ontario HIGH FIVE® PHCD (Principles in Healthy Child Development) is considered an asset.

• Current Standard First Aid and CPR C is considered an asset.

• Current Police Record Check – Vulnerable Sector Screening.

• Superior verbal and written communication and public relations skills.

• Knowledge of the Occupational Health and Safety Act, Employment Standards Act is an asset.

• Computer literacy and knowledge of the Microsoft Office Suite.

• Ability to work independently with minimal supervision.

• Ability to effectively collaborate with others.

• Ability to ensure a high level of confidentiality is maintained.

• Physical ability to perform job duties, including some heavy lifting and working outdoors year-round.

• Must have a valid G driver’s license, access to a personal vehicle for Town use (mileage provided) and ability to operate a Town van and/or truck.

Compensation:

The rate for this position is $22.97 per hour. This part-time position is for a maximum of 20 hours/week (flexible as needed). The successful candidates must be willing to work irregular hours, including daytime, evenings, weekends, and holidays.

Position Details:

This posting is for an existing vacancy.