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Join Roche as a Workflow Consultant in the Commercial Chapter. You will serve as the subject‑matter expert (SME) for Core Lab Clinical Chemistry, focusing on automation and workflow solutions across pre‑analytics, analytics, post‑analytics, and IT.
The Opportunity
Develop and recommend optimized laboratory systems and processes for major customer sites.
Generate recommendations and deliver insights to customers by providing sustainable testing solutions that drive value (improved efficiencies, better patient outcomes).
Collaborate with regional teams to craft compelling RFP responses that strategically position Roche for success.
Conduct workflow and system demonstrations / presentations for key accounts.
Simulate and quantify the financial impact of workflow improvements to demonstrate overall value and total cost of ownership to customers.
Perform simulation exercises to validate turnaround‑time (TAT) targets using proprietary and commercial analytical tools.
Conduct post‑implementation analysis to assess the impact of system installations on customer operations.
Leverage LEAN methodology to identify and collaborate with customers on continuous improvement opportunities, ensuring continued positive customer engagement and driving efficiencies throughout the contract lifecycle.
Continuously seek and develop opportunities / leads for further customer engagement, with a focus on areas beyond traditional workflow settings such as general lab and in‑hospital environments.
Who You Are
University degree in Biomedical / Engineering / Electrical / Mechanical / Medical Technology (preferred, but not essential) and / or relevant experience in a clinical chemistry laboratory.
7+ years of experience in a clinical chemistry laboratory or related field.
Medical Technology degree / certification is an asset.
High proficiency with Excel, PowerPoint or Google equivalents.
Proficient in English; fluency in French is required.
Strong communication skills, executive presence, and interpersonal skills.
Ability to travel up to 30% annually.
Preferred
Laboratory management experience.
LEAN Six Sigma process optimization experience within a healthcare setting.
Healthcare sales experience.
Additional Information
Relocation benefits are not available for this posting.